CRED: Credit Card Bill Payment 4+

I would like to give 2 star rating based on following points Pro- this app provides points for every transactions,( which are pseudo,and can't be used anywhere) You can keep a track of your bills.😂😂 Cons -1. you need to do everything manually. 2. Points provided are good for nothing 3. Half of the app at each level,ask you to refer to get some benefits, but the small clause is -it is government office,where you need to go and run behind the customer care to claim your reward. Like after referral,follow your friend,when he does his first transaction,then message customer care that you made your friend make transaction,then apply for your prize, send 20 mails, and they will ask you every minute detail,which you need to provide. Start a fresh application every time and the best part it has to be done on very next day,or else they will say "sorry,sir /Madam,you are late "😂😂😂😂 4. They require access to ask your mail and messages,highly insecure

Hi Mukesh, we regret to note your feedback as there seems to be some misconception. We are always here to assist you on priority even if there is a slightest turn of events which does not meet your expectations. You can always reach out to us at pearl@cred.club.

Instead of directly giving a cashback of 4rs after making card payments, they make play with rigged machine and keep expecting huge cashback. These companies are going nowhere but to a hill with more steeper end.

Why are you making such heavy good looking lies to customers? Dont they get it? Why are you running spinning games that is throwing fixed cashback. Even other after card payment showed upto section of winning thousand ruppees after making cc payment, when reported they changed the look to spinner which is fully rigged on fixed cashbacks. Stop playing games with customers emotions. Why to add such heavy lies, over flashy rewards & heavy ui that is busy is showing off style then doing the quick job. You guys are burning cash of investors & playing games with users. Focus on basic payment how it can must be done in seconds & bring other products with ease not with heavy ui only. using the cred since years, Even cred refer links have blocked by facebook for spamming. Where cred app is not serious on user to new user marketing only. They are burning hefty cash. Dont do it please. Bring a stable strong faster & quick ui & prompt loan. Cred cash is avail. Since decades now but unable to withraw funds. Buggy ties. Whats the use of such ui if basic sanction is not working. Since years now. Stupid ads on tv. You are targetting senible audience with first class app looks hiding rigged systems 😏👍

Hi Mack, we’re unhappy to see that you’re not enjoying the rewards on the app and would love to connect with you to understand what can be done to improve your experience. It’ll be great if you could email us at pearl@cred.club using your registered email address/phone number.

I don’t think the support time has time to resolve the issue, may be that’s the reason they don’t give it back on-time or no proper response. I had payment related issue during the initial times of Cred, but dint get any proper response & so payment took time to get credited to my card. April-21, I had issue with the reward points also, I made a total payment of 3500 much before the due date, but the point raised with just 600 when compared my last month’s. (I have a screenshot for the same) And when raised my first ticket for help, they said that was correct & I requested them check again, but in vein. Being, the issue unresolved I thought of raising another ticket, & to my astonishment I found my previous ticket closed without any response. So I raised another ticket, asking for the proper explanation & response to the primary issue. Even to this day I am yet to get a reply & this time it makes me feel weird on finding that the second ticket was also closed, without explanation for the closing of first one & proper response for the primary issue. I use not to check my card statement believing this CRED app, but now I doubt about the amount that’s been debited from my account towards card payment. Whether the same amount has been credit to the card or not...? I need to go through all the statements since the time I started making payment over CRED.

Hello Raghav1622, thank you for bringing this to our attention. We will take this up on priority. We request you to please reach out to us at pearl@cred.club.