Norton Secure VPN & Proxy VPN 4+

CindyD

I have been using this service for some time now. I have been having problems with my phone just shutting off randomly and suddenly overheating. I immediately turned it off cooled it down then ran Norton’s security in an attempt to remedy the problem and it still exist. One day it appeared that someone was actually in the phone I noticed things on my screen moving around pretty fast. I also can never tell if my VPN is actually functioning, when I open up the app it is usually off and I have to turn it on so it is giving me false security with the VPN icon on but the actual app is not actually on! Please let me know if this is something you can remedy or if I should find a new service to cover my devices. I am the only person using my devices. Is there a way that you can tell if someone is accessing my account? Thank you! Looking forward to your feedback!!! I never received any feedback from my previous Rating!!!

Developer Response ,

Sorry for the trouble. We'd like to collect more details about the issue you cited in the review. Please send us a message to our official social support Channel -Twitter at https://twitter.com/messages/Nortonsupport or on Facebook at https://m.me/norton with this tracking number NVPN230833. We can help.

A ten a freakin ten I tell ya.

If I can give it 10 stars I would and I would be shouting it out just like Billy Bob and one of the greatest movies from my Time varsity blues. Anyways this application does a very good job keeping you safe ensuring all your information is for you and no one else. Their customer support is by far the best I’ve ever dealt with.I hope to be a valued customer for the rest of my life thank you very much for ensuring my personal information as well as my families personal information is monitored and protectedAnd if something does happen I get a call or an email or a text message right away. That’s top notch support and they truly put the customer first. If you still have it join their team utilizing all of their services what are you waiting for. Considering the majority of people today do everything online what is it gonna take for you to get somebody on board to monitor all your personal information. Don’t wait until somebody has already hacked your personal information to get a service like this. Look at it like you’re planting a seed that you hope to grow into a beautiful tree one day. Your personal information is a lot more important than you think so get the best service out there to help protect that. Especially for your future kids or family.

Better than most

I’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night

Developer Response ,

We are really sorry that you're having connectivity issues. We'd like to collect more information about the issues that you cited in the review. Could you please write to us at nwp_support@symantec.com. We can work together and fix this for you.