I was crossing my fingers that Cameo would help “deliver” as this was my first time to use Cameo and my video request was part of a gift for a milestone birthday for my husband. 🤞🤞Both Cameo and celebrity Charlie Berens did not disappoint! Thank you so much to both—you really made my husband’s day!!! Thank you, as well, Cameo for partnering with VidDay so I was able to include Mr. Berens’ video greeting as part of a larger compilation of birthday greetings from family and friends!Cameo’s instructions and FAQs were very helpful on what to expect through the whole process of requesting the celebrity video greeting and payment. The only thing I would ask to improve on is the email message sent to the video requestor/receiver announcing that his/her video is completed: it would really be helpful (especially for not-so-super techie people like me) for Cameo to include a link that directs the person to the celebrity reviews so the celebrity giving the shout out also gets a shout out. Thanks again so much!

So I purchased a couple DM messages and one video message. I literally spent a good hour scrolling trying to find the perfect cameo for my sisters birthday. You’re notified before purchasing that you’re not guaranteed a response. I went back to look at all these positive reviews of people saying this was legit. Well, I reached out to celebs with short response times and not many fans hoping it would help my chances of a response. Well, there’s been nothing. $100 down the drain for literally no responses. I think this app is a phenomenal idea. I love the concept and it really does make for a unique gift. But I think it’s wrong to allow celebs the option to just not respond and still get paid. I would be absolutely livid if I spent hundreds on a video message, and got nothing back. They should be held accountable. Turn off the DM and Video options if they are not fulfilling requests. I joined fan clubs where celebs haven’t posted in chat for a few weeks and yet they’re still given the option to accept requests. I know they have busy lives but don’t sign up to participate in an app if you’re not gonna actually commit to it. I suggest everyone read their terms of agreement. Lots of loop holes for them to legally dip out on a fan. I’m uninstalling this app. I hope things change because I’d absolutely pay for a shoutouts on here.

Buyer beware- if the artist you choose doesn’t complete the cameo your money is stored in the App Store, not refunded to your bank account!! There should really be an updated refund policy. My money is now being held hostage because 2 artists didn’t complete the cameos I purchased (totaling $250). This is an incredibly specialized service. It’s not like I can just purchase another one with the money trapped in the App Store- it’s an individual’s time/personality I was purchasing- and since they failed to complete the request I’m out of the $250 I had to spend on my loved ones for Christmas. I will absolutely be contacting the Attorney General should I not receive a refund directly to the bank account from which the money was removed from. It makes no sense that the money removed from my bank account can’t be returned to my bank account. I paid for an item- I didn’t receive the item- and now you’re storing my money somewhere else?!?! Refund the money back where you received it from- literally every business does this. Cameo- please fix this. And to the celebrities that are signing up and active on Cameo- please complete the paid for requests- us poor folks can’t afford a $250 hit. What was supposed to be an exciting and unique gift has turned into real sour experience.