Lowe's Home Improvement

Name: Lowe's Home Improvement
Rating: 4.8 (1661825 reviews)
Author: Lowe's Companies, Inc.

Lowe’s Knows Home Improvement

Free · Designed for iPad

1.7M Ratings
Ages

4+
Years
Category

Shopping
Developer

Lowe's Companies, Inc.
Language

EN
English
Size

384.7
MB

Lowe’s Knows Home Improvement Whether you’re a Pro or have a DIY project on your mind, our app lets you search and shop thousands of products— anytime, on the go. NEW! EXCLUSIVE PRO EXPERIENCE A new experience just for Pros is here. Simply sign in with your Pro account and get access to all the Lowe’s for Pros features that make running your business easier. AISLE & SHELF INFO See aisle and shelf information right on the list page—so you know where to go in store. Plus, toggle with a switch to shop only at your preferred Lowe’s store. MOBILE CHECK-IN FOR STORE PICKUP Track your pickup order in real time on the home screen. When it’s ready, check in to let the store know you’re on the way so they can have your order waiting. VIEW IN YOUR SPACE See a product in your space before you buy, with augmented reality. Using your phone’s camera, scan the room and drop the product in your space to see it to scale. STORE FINDER Find the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Plus, set your preferred store to get inventory, product locations and pricing*. *Remember to allow location services to get the most accurate information available. INBOX Get messages with special coupons, deals and exclusive promotions sent right to you. WEEKLY DEALS Check the weekly ad for deals at your preferred store. View page by page or by department. CUSTOMER RATINGS & REVIEWS Read what other users are saying about appliances, tools, home décor and beyond! Plus, write your own reviews and easily upload images. COMMUNITY Q & A Ask questions and get answers directly from manufacturers or other customers. QUICK LIST & LISTS Create a Quick List to keep projects organized. Tap the heart on any product page, scan a barcode, or type notes to add to your list—no sign in required. ORDER & PURCHASE HISTORY Keep track of pending and completed orders all in one place.

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Ratings & Reviews

4.8

out of 5

1.7M Ratings

Trouble
05/22/2024

Donna from Detroit
I purchased top s soil garden dirt and mulch online. I tried since yesterday and it would not let me place the order to be delivered. I live probably less than 1 mile right down Outer Drive. It would not let me place the order to be delivered. It kept saying I had to pick up and it would say in black letters something wrong with the system. Try again later this is since yesterday, I tried for two days and I tried it again didn’t work. I called and said reboot the system and they couldn’t help me so I got and started all over again. When it came to my order, it said I had to pick it up. I am 71 years old. I cannot pick up that stuff. That’s why I had it ordered to my house. I already went to your store. I already tried to pick it up. I have to go there and to pick up my stuff. I talked to a manager and he said to order it again he would cancel the order. if you cancel the order and it still won’t let me order to have the stuff delivered. So now I have to pick it up in shifts and I still don’t have any help getting it out of my car. I’ve had incidences in the past with this company and I love Lowell’s . I have a credit card. I have excellent credit. this is ridiculous. I’m a loyal customer of yours. I could go to Home Depot. I could go to Menards, but I go there and I have a credit card there and I can’t get any help I’m so sad and disgusted that I got bad service AGAIN.
Trouble
05/22/2024

Donna from Detroit

I purchased top s soil garden dirt and mulch online. I tried since yesterday and it would not let me place the order to be delivered. I live probably less than 1 mile right down Outer Drive. It would not let me place the order to be delivered. It kept saying I had to pick up and it would say in black letters something wrong with the system. Try again later this is since yesterday, I tried for two days and I tried it again didn’t work. I called and said reboot the system and they couldn’t help me so I got and started all over again. When it came to my order, it said I had to pick it up. I am 71 years old. I cannot pick up that stuff. That’s why I had it ordered to my house. I already went to your store. I already tried to pick it up. I have to go there and to pick up my stuff. I talked to a manager and he said to order it again he would cancel the order. if you cancel the order and it still won’t let me order to have the stuff delivered. So now I have to pick it up in shifts and I still don’t have any help getting it out of my car. I’ve had incidences in the past with this company and I love Lowell’s . I have a credit card. I have excellent credit. this is ridiculous. I’m a loyal customer of yours. I could go to Home Depot. I could go to Menards, but I go there and I have a credit card there and I can’t get any help I’m so sad and disgusted that I got bad service AGAIN.
Who to call/email about app problems
08/24/2018

Proud Grandpa
I love shopping at Lowe's and I mostly love the app. But like too many apps, there's no clear and easy way to contact the developer about app problems or to provide feedback and suggestions. Clicking on the App Support icon in the Apple App Store doesn't help. It takes you to the Lowe's Customer Service webpage, but there is no clear information or link to send feedback to the developer. Hence, so many people do what I'm about to do: put my feedback in a review.I've used the app many times before to locate items in the store I was in and it always tells me the aisle and bay where the item is located and the quantity in the store. Wonderful feature until I used it yesterday. The app said the item was in aisle 14 bay 7. Great. Went to that location but not a sign of the item, and based on the items that were there, it didn't seem like it should have been in that location anyway. After looking around for several minutes for an associate, I happened upon one and asked him. He told me the item (and apparently similar items) had been moved recently, and he took me to the new location. So, it would be nice to be able to report a moved or missing item using the app.My bigger peeve is with viewing long product reviews in the app. I tap the ...more icon in the review and start reading. As I scroll down through a longer review, I eventually put my finger on another review to scroll the first one up higher and wind up closing the first review before I'm done reading all of it. Please fix this.
Who to call/email about app problems
08/24/2018

Proud Grandpa

I love shopping at Lowe's and I mostly love the app. But like too many apps, there's no clear and easy way to contact the developer about app problems or to provide feedback and suggestions. Clicking on the App Support icon in the Apple App Store doesn't help. It takes you to the Lowe's Customer Service webpage, but there is no clear information or link to send feedback to the developer. Hence, so many people do what I'm about to do: put my feedback in a review.I've used the app many times before to locate items in the store I was in and it always tells me the aisle and bay where the item is located and the quantity in the store. Wonderful feature until I used it yesterday. The app said the item was in aisle 14 bay 7. Great. Went to that location but not a sign of the item, and based on the items that were there, it didn't seem like it should have been in that location anyway. After looking around for several minutes for an associate, I happened upon one and asked him. He told me the item (and apparently similar items) had been moved recently, and he took me to the new location. So, it would be nice to be able to report a moved or missing item using the app.My bigger peeve is with viewing long product reviews in the app. I tap the ...more icon in the review and start reading. As I scroll down through a longer review, I eventually put my finger on another review to scroll the first one up higher and wind up closing the first review before I'm done reading all of it. Please fix this.
Love free shipping! App dog slow…and makes basic things harder than they ought to be.
04/25/2024

OfADifferentMind
I love getting free shipping with $35 min purchase. I find the app frustrating because it’s often dog slow. Then, sometimes, response time is decent. I’ve checked other apps before & after just to make sure it wasn’t my internet going slow — and so far that’s never been the issue. Search and sort functions could also make it a lot easier to filter things various ways. They really ought to devote more effort to this zoo because when you’re ordering on line, this app takes on the functions of actual people in the brick & mortar stores like stockers, cashiers, and those helpful people who help you find stuff…I do like how I can easily look up locations in my local store — where it gives you both aisle & bay. That can be very handy for stuff that is on an aisle with stuff that you might not have expected to be grouped with. I’ fairly new to the app (so maybe it can do this), but one thing I’d love was if it was easy to create & print up a “shopping list“ which had the item with picture, price, name of item, location in store, plus the options for getting it to your house and associated costs for options other than checking out at the store, and having to cram into my little car… The ship to your home is free if you buy at least $35 worth of merch, but I’ve not yet figured out how they calculate the same day/next day/longer delivery costs.
Love free shipping! App dog slow…and makes basic things harder than they ought to be.
04/25/2024

OfADifferentMind

I love getting free shipping with $35 min purchase. I find the app frustrating because it’s often dog slow. Then, sometimes, response time is decent. I’ve checked other apps before & after just to make sure it wasn’t my internet going slow — and so far that’s never been the issue. Search and sort functions could also make it a lot easier to filter things various ways. They really ought to devote more effort to this zoo because when you’re ordering on line, this app takes on the functions of actual people in the brick & mortar stores like stockers, cashiers, and those helpful people who help you find stuff…I do like how I can easily look up locations in my local store — where it gives you both aisle & bay. That can be very handy for stuff that is on an aisle with stuff that you might not have expected to be grouped with. I’ fairly new to the app (so maybe it can do this), but one thing I’d love was if it was easy to create & print up a “shopping list“ which had the item with picture, price, name of item, location in store, plus the options for getting it to your house and associated costs for options other than checking out at the store, and having to cram into my little car… The ship to your home is free if you buy at least $35 worth of merch, but I’ve not yet figured out how they calculate the same day/next day/longer delivery costs.
Where did the maps go?!
07/07/2018

JKristinsson
Lowe’s is an amazing place where you can find everything for your home. But that also makes it hard to find things among its enormous amount of stuff. While this app tells you which bay and shelf and item is located at (most often correctly, but not always), it used to be able to show a map of the store with a pin for its location. There are even large posters by the entrances at some stores selling this feature in the app. But those maps disappeared many months ago and are sorely missed. Another annoyance with the map is that it’s really intended as an online shopping tool, not an in-store helping tool. You can add things to an online shopping cart, but there is no real “shopping list” function for in-store shopping. Sure, there are quick lists but you can’t add quantities there, and once you got an item you can only remove it, not mark it as “picked up”. Look at the IKEA app, that is good inspiration for a true in-store companion app - make multiple “shopping lists”, add quantities and be able to mark things as collected without removing them, reorder the list in bay (= store layout) order so that you don’t have to run back and forth in the store like a mad man. And to throw in a separate wish - give us an overview map with red dots for all items at once!!!This could easily be a perfect shopping companion for a store that truly needs it. Now it’s mostly an inconvenient way of doing online building goods purchases which the website does better on a tablet or real computer.
Where did the maps go?!
07/07/2018

JKristinsson

Lowe’s is an amazing place where you can find everything for your home. But that also makes it hard to find things among its enormous amount of stuff. While this app tells you which bay and shelf and item is located at (most often correctly, but not always), it used to be able to show a map of the store with a pin for its location. There are even large posters by the entrances at some stores selling this feature in the app. But those maps disappeared many months ago and are sorely missed. Another annoyance with the map is that it’s really intended as an online shopping tool, not an in-store helping tool. You can add things to an online shopping cart, but there is no real “shopping list” function for in-store shopping. Sure, there are quick lists but you can’t add quantities there, and once you got an item you can only remove it, not mark it as “picked up”. Look at the IKEA app, that is good inspiration for a true in-store companion app - make multiple “shopping lists”, add quantities and be able to mark things as collected without removing them, reorder the list in bay (= store layout) order so that you don’t have to run back and forth in the store like a mad man. And to throw in a separate wish - give us an overview map with red dots for all items at once!!!This could easily be a perfect shopping companion for a store that truly needs it. Now it’s mostly an inconvenient way of doing online building goods purchases which the website does better on a tablet or real computer.

The Lowe’s app has been reimagined for iOS 26 with a fluid, modern design that makes navigation effortless and shopping more immersive. And with Visual Intelligence on Apple Intelligence–enabled devices, simply snap a photo or capture a screenshot to instantly discover products and styles available at Lowe’s

Version 26.3.4 Apr 2

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Lowe's Companie's, Inc.
Size: 384.7 MB
Category: Shopping
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.

Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English
Age Rating: 4+

4+

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Contains
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Copyright: © 2024 Lowe's Companies, Inc. All rights reserved. Lowe's and the gable design are registered trademarks of LF, LLC. Item availability and price may vary by location.