SeatGeek - Buy Event Tickets 4+

Sports, Concerts, & Broadway

SeatGeek, Inc.

    • Free

Description

SeatGeek is the smartest way for fans to buy, sell and transfer tickets you can trust, no matter what you’re a fan of. Whether you’re searching for sporting events or sold out concerts, summer festivals or Broadway shows, we provide the tips and tools, like Deal Score and a Buyer Guarantee, to make your live event as memorable as possible. Find the right seats, at the right time, for the right price. After all, we’re fans, too.

Features:
Fan first
Track your favorite teams and artists to be the first to know everything you need to know
Sell or transfer tickets in just a couple taps
Get a ticket and get in with a couple of taps. Simple.

Value
We do our best to match or beat what the other guys are offering for the same tickets
We keep our fees low so you can get tickets to the things you love without breaking the bank
Tell your friends about SeatGeek and when they buy their first tickets, you’ll both get credit toward future events.

Innovative
Deal Score rates every available seat based on price, section, visibility and more
Rally provides all of the information you need to get there, get settled and get hyped, all from the same screen as your ticket
From buying and selling to tracking and transferring, get it done on any device

Trustworthy
If something goes wrong, like your event gets canceled, we’ll give you your money back, or better
See exactly what your View From Seat will be before you sit
Search tickets with the fees already included, so you won’t be surprised when it comes time to pay for them

CONNECT:
Website – seatgeek.com
Facebook – facebook.com/SeatGeek
Twitter – twitter.com/SeatGeek
Contact Us – seatgeek.com/contact

What’s New

Version 12.9.0

Bug fixes and performance improvements

Ratings and Reviews

4.9 out of 5
289.3K Ratings

289.3K Ratings

Thispurplegirl ,

Quirks

Prices are better than other apps but I’ve had two major issues. Last summer I bought 3 concert tickets in one day. For some reason, one of them gave me a problem. When I got to my first concert, I couldn’t find the email with the barcode attached. I spent 45 minutes at the box office while the show was going on before someone behind the counter finally found a way to text me the barcode so I could be allowed in. By then I had missed almost the entire opening band. For another show, I decided to prepay for parking on the app. When I did, I was not notified that payment was received or confirmed and so ended up paying twice. I called customer service twice because the first time the phone rang for half an hour and I had to give up. The next time I called it it took 50 minutes before a live person got to me. It then took another 45 minutes before the issue was resolved and she send me a link to refund the money. I’d say the app is not as user friendly as I would like. I’m sure they’re understaffed because of the pandemic.

Spc517 ,

Worst customer experience!

Worst Customer Service Ever

I purchased tickets for a Yankees game, 10 weeks in advance. The tickets were not delivered. I clicked to “accept” the tickets, but was told the tickets were be delivered within 1 week of the game. Later, during that 1 week window I tried multiple times to download the tickets, each time receiving an “error message”, saying “check back later”. 24 hours before the game, I got increasingly nervous and reached out to customer support. It was extremely hard to get ahold of them, but finally connected with someone over chat. The person was quite unresponsive and unhelpful. The person ultimately said she would reach out to the seller to “resend the link”, and promised to call me once accomplished. The next day, still not having heard from the service rep, I contacted them again. They tersely said that because I clicked to accept the tickets 9 weeks ago, they assumed I had them and thus they would help no more. Incensed, I retorted that I still did not have the tickets (for a game starting in a few hours). They refused to help! So the gladly took my money for the tickets, but then did not actually delivery the tickets. I spent nearly 3 HOURS trying to get their help, longer than the actual event likely was. I’ll never use SeakGeek again!

kaliber_ ,

Misleading policies, horrible customer service

DO NOT BUY TICKETS FROM SEATGEEK. I bought tickets for an event that was rescheduled for a day earlier due to COVID, it was switched to an outdoor venue. I couldn’t attend the new date, and assumed I would get refunded because I had gotten a credit right away in 2020. Nope, found out I don’t even technically own my tickets yet, and I shouldn’t expect to receive them via email until 24-48 hours before the event. The only way to get my money back is to resell them on their marketplace, which I can’t do until I get them emailed to me… 24-48 hours before the event. Absolutely ridiculous. As soon as my event was rescheduled, I tried contacting customer service, but there is absolutely no phone number to call anywhere. I had to send them an email, then got an auto response that they are receiving a high volume of emails and will respond ASAP. Over a week later, I received ANOTHER auto-response that they are busy. I have yet to be in contact with somebody about what happens if I can’t sell the tickets I haven’t even gotten yet, and the show is in three days. I would never have ordered through them if I knew this was their policy. It’s insane that you can only access your tickets as late as 24 hours before the event, and that the buyer protection and customer service is so poor.

App Privacy

The developer, SeatGeek, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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