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Dubai Bus on Demand is quick, affordable, smart and efficient way of traveling within Dubai’s major zones and get connected with city, brought to you by the Road and Transport Authority, powered by Via and United Trans.

Just download the Dubai Bus On-Demand app today, sign up, book your ride and go where & when you want within the areas. It is as easy as click, pay and go.

Our intelligent service allows passengers to share their journey with others on similar routes. Book a journey and our powerful algorithm matches you with a premium vehicle that will pick you up at the closest convenient spot. Dubai Bus on Demand is a new model of on-demand transport; a technology-enabled vehicle to a street near you, when and where you need.

How does Dubai Bus On-Demand work?
Dubai Bus On-Demand is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. Using the Dubai Bus On-Demand app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a few streets of your requested destination. Our smart algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel.

How long will I wait?
You'll always get an accurate estimate of your pick-up ETA before booking. You can also track your minibus in real time in the app.

How many passengers will I share a vehicle with?
The number of passengers you will share a journey with varies based on capacity and your chosen destination. Our comfortable minibuses can easily accommodate up to 14 people.

What else do I need to know about using the service?
If you require the use of a wheelchair space, you can mark yourself in the app under your rider profile.

Try this new on-demand transport app that is guaranteed to change the way that you think about travelling. We look forward to seeing you on your next journey. Just click, pay, go!

Love our app? Please rate us! Questions? Please contact us at help@thebusondemand.com

What’s New

Version 3.25.1

Performance improvements and bug fixes

Ratings and Reviews

3.1 out of 5
24 Ratings

24 Ratings

l sh jbgfc ,

Fix your credit/debit card issue

Nice and cheap. Would rate it 5 stars but when I book a ride it deducts money then it cancels the ride because seats are full and doesn’t deposit my money back. Also when I cancel a ride it doesn’t give me my money back. This already happened to me many times.

Fejcool ,

Booking and payment problem

Its very hard to book especially in the morning, I am using this app everyday and my advice to the new users’ specially in the morning you need to book 20 to 30 minutes before you’re leaving in your current location because it will take time. The system mostly giving the opportunity to the people on the metro station. Sometimes the system told you that the “seats are full” but eventually is not. I experienced also that i was book using my debit card the system canceled my booking but they deducted my money, and i try to call the call center or email them but they didn’t return back my money. Much better dont use your debit or credit card on this app.

Ann80726 ,

Worst Experience

I had booked a pick up for work and selected the correct location however I was dropped of on an incorrect location where there was no sign for taxi. I got late due to this whereas I had clearly informed the driver that I had selected other location but he had to act like a machine and repeat himself that I had get down here.. Pathetic Pathetic service ever experienced in UAE

App Privacy

The developer, Via Transportation, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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