payit is UAE’s first fully featured digital wallet. Powered by First Abu Dhabi Bank (FAB), payit helps you manage your digital cash on the go. From now onwards, you no longer have to worry about carrying cash nor struggle while exchanging money. payit is an all-in-mobile smart wallet app that offers you real-time, online payment for your everyday shopping, online bill payment, bill splitting, and money management.
payit is the perfect replacement for physical money! It offers its users a convenient way to make money transactions online with ease and using only their smartphones.
You can pay for all your purchases using the mobile cash app. You can also pay bills online, transfer money online, and manage your finances on one platform. Using the payment app saves you time and eliminates the risk associated with losing physical money.
When you’re out with friends, you can split the bill amongst yourselves with a single tap on your smartphone. payit allows you to have a fun day out with friends without having to worry about the payment process afterward.
Furthermore, payit offers you an easy cash-out process, top-notch options, international money transfers online at a competitive rate, as well as, easy local bank transfers. Our services are free, simple, fast, rewarding, and most importantly, secure. Anything cash can do, payit does it better.
The mobile e-wallet provides a seamless registration process to all legal residents of the UAE above the age of 18. In order to get started, all you need is the following:
- Valid mobile number
- Valid Emirates ID
- Valid Email ID
- Smart phone of your choice
Once you have these things set and ready you can begin your registration process by following the steps mentioned below.
1. Download the app and select Individual (In case, you’re Ratibi Card Holder, then select “Ratibi Customer”
2. Scan the front and back of your emirates ID
3. Take a Selfie
4. Enter and confirm your phone number and email ID
5. Generate your secret password
6. Now it’s time for the e-Wallet to surpass your physical wallet – select any bank debit card to link, or cash deposit to FAB ATM or ask your friend to send money using payit. Isn’t it easy and exciting!
Discover all the amazing things you can do through payit!
- payit wallet account
o It’s a free wallet with zero maintenance charges.
o No minimum balance required
o Load cash in your wallet as per your requirement
- Pay at the merchant’s outlet
o Shop and pay at merchants’ outlets (restaurants, retail, electronics, groceries, fitness, insurance, cinema tickets, etc.) using QR code, or Sound.
o Check out our offer page for exciting deals and ask for discounts while shopping and dining.
- Shop online
o Shop at merchants’ e-commerce website/mobile apps using payit wallet checkout and have it delivered to you at home without a hassle.
- Utility payments
o Top-up your pre-paid Du, Etisalat, Mawaqif, Salik and NOL
o Pay your postpaid Du and Etisalat bills
- Send or receive money
o Request or pay money from wallet to wallet by scanning the QR code or selecting the contact name
o Transfer money locally from wallet to any bank
o Withdraw wallet cash at FAB ATM with ease
- International Remittance
o Quick international money transfer to over 200 countries and territories using MoneyGram on payit
o Instant and direct bank transfer to India without fees.
- Refer a friend to get rewarded.
- Track and manage your spending on the go to save more.
We are always happy to hear from our customers!
For more details, feedback or ideas, you can reach us on any of the following platforms:
Web – www.payit.ae
Email – firstname.lastname@example.org
Facebook – www.facebook.com/payitwallet
Twitter – www.twitter.com/payitwallet
Instagram – www.instagram.com/payitwallet
Continuous improvements and bug fixes
Ratings and Reviews
To much trying to delink my old device
I’m sell it for old device. I’m now buy a new iPhone and some time download payit app. I’m more trying to get my payit account. Scanning the debit card and ID and Logging into my account but not logged. More importantly I need a payit wallet for my debit card . This app is so good and so easy to use it is very strong security. After all this is very good working but sometimes it doesn’t logging into second device and not even logout’s to old device trying to get 1000 times not working. Only one problem is old device don’t delink and new device not logging in Thanks
Developer Response ,
HI Rajinderpal44, we do apologize for the inconvenience kindly DM us to our Facebook page with your email address to assist you further.
It’s the worst service I had ever seen
I top up my account with 10,000 aed and done international transfer . Then I tried the same on the next day. Then it’s showing the message that monthly limit exceeded for the transaction. My amount of 5000 aed is blocked in the payit account. The strange thing is customer care doesn’t have any idea of the monthly transaction limit. When I contacted one guy told that there is no monthly limit there is only daily limit that is aed25,000 and the international transfer only will be counted for that which means domestic transfers will not consider. Then again when I contacted another one was telling Payit is facing some software issues , they are trying to resolve . Then again I contacted I got the reply that whatever the transactions which I am doing it will be calculated for the monthly transaction limit of aed 25,000 and they raised the complaint to give back my money and I have to wait for 48 hours which customer care doesn’t have any idea how they will give back money to me . I became crazy and decided to quit the app once I receive back my money. So please double check and proceed. Totally disappointed.
Developer Response ,
We're so sorry to hear that you're having trouble with the payit app. Our support team is standing by to help - please send us your mobile number registered on Payit via direct message on our Facebook page or via email at email@example.com. You can also give us a call on 600 543 329, and we'll help fix the problem ASAP.
Worse app & customer service ever
I hope there was a -5 star.
I am trying to create my pin to access the app and every time it give me error to try again later, I called the customer service they said you complaint has been registered and you will be contacted. No one contacted me and suddenly the app was working and after a while I tried to access it again with the same pin it didn’t work and I got you have exceeded the number of allowed log in. I called the customer service again and I spoke to a lady who was not trying even to listen to my complaint and was very rude. I called again to complaint about her and someone answered and I told him I want to speak to a manager he transferred my call and the line went mute. I called again and the same person answered he said I will transfer you again and he put me on hold and after few minutes he came back saying that the manager saying send your complaint by email. Seriously this was my worse ever experience with any app or customer service. I am so disappointed that such app and service is provided by a bank like FAB.
Developer Response ,
Hi Rorita, we are so sorry to hear you had problems with our customer service. Your feedback is an important part of our process and surely we hear you and will look into possibilities and make sure we get better as we go. Please use our Facebook direct message. Our digital team will assist you with your request. Thanks.
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