*Currently available at select facilities.*
What if you could visit your loved one from your mobile device anytime, anywhere? Now you can!
With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use.
With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device!
WHY USE GETTING OUT VISIT APP?
• IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet.
• NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later.
• NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit.
• NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit.
• NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit.
• NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit.
• MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life.
• LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
It doesn’t make any sound notification to alert you of an incoming call but it’s not awful just needs more attention. Both parties use it and the tablet stations/wifi are also to blame for dropped calls. I think the biggest help would be an alert notification for people to know they have an incoming call vs having to have your phone visibly in your face to accept a visit.
Bad app
ritaswinson
Unfortunately, my significant other is incarcerated And it took a week from my account to get verified and I had to call every day for them to say the most unhelpful thing and to keep waiting eventually, it worked, but only for one day and now I’m stuck in the same cycle calling, asking them to verify my account loading everything and it’s still rejecting me I just wanted to put this out there in case anybody else is struggling with the same thing I don’t know what I’m doing wrong. I’m uploading my ID. And apparently I can’t get verified. This is ridiculous and strenuous. just to talk to my inmate please do better GTL network.!!!!!
This app is terrible
Sassygirl1001
I get notifications that I have to update my app to do a video visit so I go to the App Store and there is no update required! It keeps telling me it’s not available and to come back in a few min. Still won’t work and IF (a BIIIIIG IF) it does work-it takes me to the internet and not through the app . This app needs a ton of bugs worked out. There is not another way to do visits with my loved one. This is all they have available on their end. Also-there is no sound notification to alert you when your loved one is contacting you!
the new update.
susiee0808
they changed the video visits to where it only shows your face, like just a circle cut out of your face, and i guess most people might not have a problem with it but now i can’t even show my kids father her walking and learning new things, she’s a year old and just started walking and now he don’t get to see that, or her eating by herself and all the new things she’s learning because all you can see is a cutout of her face, she just started getting to where she dances to music and now i can’t show him, which i had planned to do today before this ridiculous update came out, i get some people are probably showing inappropriate things but not everyone should have to pay the price for other peoples actions. im so very aggravated smfh. please change it back. -sincerely, a frustrated mom.
Country Selector and Fixes
Version 5.0
The developer, Telmate, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Telmate, LLC
Size
8.2 MB
Category
Social Networking
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
