Exclusively for residents of Fetch properties. Ask your community manager about bringing Fetch to your property.
Get your packages delivered securely and conveniently, on your time, with Fetch.
Package scheduling, tracking, and account management all in one familiar place.
Deliveries available 7 days a week.
Hassle-free delivery of large items.
Redecorating? No elevator? Addicted to Overstock.com? Whatever the case, we have you covered.
Take back your schedule
Gone are the days of timing leasing office hours and choosing between the gym or happy hour and your prized Amazon haul.
Your personal package concierge
We aim to please. Need a vacation hold? Expecting a mountain of gifts from your registry? We’ve heard it all - just ask!
Need help? Let us know at email@example.com.
- ADA for selected markets.
Ratings and ReviewsSee All
My apartment community recently started utilizing Fetch to assist with the influx of packages arriving in the leasing office. At first I was a little annoyed, but after using the service initially, I realized this was much better than the leasing office accepting my deliveries! I don't have to wait in their office (during their limited office hours) for them to search around the store room for my package. I just ship my orders to the Fetch warehouse, they receive it, and many times I can schedule delivery to my door on the same day, during a convenient delivery window! That way no packages sit outside my door for hours for the package thieves to steal. The app is great, and always sends me notifications when a package has been received at the warehouse, I can schedule my delivery window, then I'm notified again right when my packages are dropped off outside my door! Great service and the app is seamless!
Constant Issues With Delivery
For the last couple of months I have been having issues with my packages being delivered. When Fetch first started doing our deliveries I had no problems. Tonight the delivery person stated they attempted to deliver my package when they did not. I’m sitting in my living room right next to my front door had they knocked THERE IS NO WAY I WOULD NOT HAVE HEARD THEM, when I received the text I immediately phoned fetched the gentleman was very nice he put me hold to get in contact with the driver well while he has me on hold, I’m walking looking for the fetch truck by then my guest see the lady that’s delivering the packages in the garage on the 1st floor, he ask her was she fetch and she said yes, he told her she just marked my package as me not being at home and we are home, she stated she knocked but she did not knock. Please fetch speak with your delivery people about these issues that are happening. I understand this is a big complex and maybe walking it looking for apartments is to much but I’m never going to schedule a delivery and not be home. So please knock on my door because I’m always sitting next to the door when I know I have scheduled for my packages to be delivered ......
Not accessible. Not a good service.
Our complex recently switched to Fetch in lieu of package lockers. Now that we’ve been using the service for a little over a month. It is not great. I track my packages like a hawk, and frequently they will arrive, but Fetch will schedule a delivery either late in the day, or the following day. This is especially frustrating when priority shipping is purchased.
Additionally, the app is not fully accessible with VoiceOver, so we have a lot of difficulty navigating the app and figuring out how to schedule delivery times. Buttons and options are not labeled correctly, and this is especially frustrating because we are effectively forced to use the app (the website is not better). We have automatic scheduling enabled to work around this, but as mentioned before, we never receive our packages in a timely manner.
Lastly, if you receive a package addressed directly to you and it gets dropped off at the post office, apparently Fetch intercepts it? This feels...sketchy to me. Regardless of all the positive copy I hear from my apartment complex and Fetch themselves, this is not a great experience for the end user, and is not a good replacement for package lockers (what we had previously).
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- Fetch Package, Inc.
- 375 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2019 Fetch Package, Inc.
With Family Sharing set up, up to six family members can use this app.