Exclusively for residents of Fetch properties. Ask your community manager about bringing Fetch to your property.
Get your packages delivered securely and conveniently, on your time, with Fetch.
Package scheduling, tracking, and account management all in one familiar place.
Deliveries available 7 days a week.
Hassle-free delivery of large items.
Redecorating? No elevator? Addicted to Overstock.com? Whatever the case, we have you covered.
Take back your schedule
Gone are the days of timing leasing office hours and choosing between the gym or happy hour and your prized Amazon haul.
Your personal package concierge
We aim to please. Need a vacation hold? Expecting a mountain of gifts from your registry? We’ve heard it all - just ask!
Need help? Let us know at email@example.com.
- Bug fixes and stability improvements.
Ratings and Reviews
My apartment community recently started utilizing Fetch to assist with the influx of packages arriving in the leasing office. At first I was a little annoyed, but after using the service initially, I realized this was much better than the leasing office accepting my deliveries! I don't have to wait in their office (during their limited office hours) for them to search around the store room for my package. I just ship my orders to the Fetch warehouse, they receive it, and many times I can schedule delivery to my door on the same day, during a convenient delivery window! That way no packages sit outside my door for hours for the package thieves to steal. The app is great, and always sends me notifications when a package has been received at the warehouse, I can schedule my delivery window, then I'm notified again right when my packages are dropped off outside my door! Great service and the app is seamless!
Trash App and Company
The app and the company are trash. If your apartment facility tried to force fetch on the residents you need to complain. This is a service you pay for to get your mail delivered somewhere else and then redelivered with a delay to you. They routinely miss the delivery scheduled. I would estimate 50% of my packages are not delivered time. And about 25% miss multiple delivery times. When (and if) they inform you that the package won’t be delivered it is after the scheduled time has passed and then you must go in and scheduled another delivery manually, even if you have auto-scheduling enabled. Sometimes they can’t even be bothered to inform you that the package wasn’t delivered and you are left with no info (or package) until you contact the company. When this happens, which is often, the app does not allow you use the reschedule function, even if it has been hours or days since the delivery was originally scheduled. You then have to contact the company. Oh and the app does not track any of it the missed deliveries or previous scheduled times (wow I wonder why) and it seems as though employees that work there don’t see previous missed deliveries either or they choose not to acknowledge them. Plus the app itself has multiple dead end screens where you become stuck if you click them. For example if you go package history you are stuck in that screen and can not return to see pending packages.
Protect yourself from Fetch
I would love to tell you about it. Do not expect Fetch to back you up if one of their gig “couriers” games the Fetch system and steals your stuff. Have a doorbell camera. Don’t have their “couriers” leave it at the door. If you have to contact Fetch for customer service don’t set your expectations high. Even when I was fully owed a reimbursement because the warehouse admitted fault, it took over two weeks to get the reimbursement. My apartment complex uses Fetch and hate this downgrade.
Last straw was a package where I was right at the door when the notification came it had been dropped off (no picture). I opened the door and it was not there. I immediately attempted to contact Fetch (good luck). Two hours later, I got an email reply, then finally a call after requiring it. I told that person the above she asked about the picture. I said it wasn’t in the app, she agreed she couldn’t see it. Said she would investigate and get back. An hour later a picture was emailed to me and the app was update. I was told someone else must have stole the packages inside my secured apartment complex. Right?!?!?! I’m done. In this case it’s a $18 dollar package they REFUSE to cover. Cheaper lesson for me. Next move I will be asking if these guys are dealing with my packages and if so, welp I can move elsewhere. Terrible service, no accountability, goodbye.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Fetch Package, Inc.
- 527.5 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Age Rating
- © 2019 Fetch Package, Inc.