I would be nice though to have all information update accordingly… I tend to double pay my bill because the payment disappears after it’s processed and the balance does not change so I think the payment isn't going through… at least remove the due date after the payment is made so I know it will be applied.. having to search under recent transactions just to find the posted payment seems like a lot especially when you do not have a lot of time… other than that like the app it’s very convenient

Do not use this app. This app is awful. It always makes you call customer service for every little thing in your place on such a long hold. It takes way too long for payments to be updated and it takes the money out of your account immediately second with my card was stolen I requested a new card they never sent the new card and they turned off my card which was good because it was the existing card but I never got a replacement card and on top of it all now I can’t even access the app. I just want to try to cancel the account and I have a small balance like to cancel but now I can’t even access the account to pay off the amount just to cancel it and they won’t even update my address because I had canceled the card now I have to wait three more days in order to update the card. I am trying so hard to cancel my account with them and they are making it impossible. This is a scam at all levels. I hate this company and I hope you guys don’t get fooled by the large credit limit they give you you’ll never be able to pay it off and they have terrible customer service.

This morning, my card was declined while using my mobile wallet on an iPhone. I called and they unlock the card after 45 minutes on the phone. I was able to buy my bag of chips. This afternoon my card was declined again. I called again and was told that the card was declined because I’m using a mobile wallet and moving forward. I have to use my physical card. The card supports the mobile wallet. I’ve used the mobile wallet up until now with no issues. But now, despite being supported, I can no longer use my mobile wallet. Customer Service offered no solutions or explanations as to why suddenly I’m unable to use the card with my mobile wallet. The card is not useless for me. I’m gonna pay it off and close the account. Edit: changing from one star to three star. Despite what Customer Service insists, I was able to use my mobile wallet at another store a few minutes later. So it’s just the Customer Service that’s clueless.

This app is always crashing making it impossible to access your account. I have been trying to access my account for the past two weeks so I could make a payment prior to the due date but unable to login without an error message. Needless to say I finally just went to the website on my payment due date (after 5:00pm due to being at work) and the payment was considered to be paid the next day making my payment late. Also it should not take “up to 14 days for payments to post to account.” The money is taken from my bank almost immediately and the only for it to post is to call customer service and they call your bank to “verify” funds cleared. Also if verification of funds is what delays payments posting in a timely manner then there should be an option to pay with another source such as a debit card. Payments won’t post if funds are unavailable. For this to be a credit builder card they sure do make it difficult.