Cryptomator 4+

A great crypto solution

I’d give it five stars, except for a recent problem. I’ve been using Cryptomator with a Dropbox share on an iPhone XS for several years. It has always worked well. A few days ago I replaced that phone with a 15 Pro and now whenever I attempt to open the Cryptomator folder I am told “Error unable to perform unauthorized operation”. This message doesn’t give me much to work with. I’ve tried to modify my Dropbox settings to resolve this error, but haven’t had any success.

Very buggy and lost files.

I wanted to like this app and support what they are doing, but I don’t know if I can trust it to keep my backup of my files. I get error messages saying I can’t change my password when trying to change my vault password in iCloud. Also when trying to create a folder within a vault it gives two errors saying “You can't use a name that ends with a space. Please choose another name.” And duplicates items already in the vault into an new untitled folder which is very strange. So far it has not convinced me of being a reliable encryption app for my iPhone. I have paid for the full version also. I just copied documents to a vault in iCloud and wanted to move it to another vault in iCloud and now it gives me an error message “The file doesn't exist. The file “example" couldn't be copied because it either doesn't exist or the folder it is being copied to doesn't exist. Then I go look at the folder I just copied and no files are in there with the message “Content Unavailable The folder contents could not be displayed because of an unknown error. Try Again” so where are my files!? What’s the use of encryption if you cannot trust it to backup files correctly in the first place.

Any feedback on how to change my iCloud vault password I’m still getting the error even after restarting my phone: Error
Operation cannot be performed
because other background
operations for this vault have to
finish first. Please try again later.

Developer Response ,

Thank you for your feedback! That sounds like a serious issue and we‘re looking into it. It seems like that there is indeed a bug with folder creation that we‘ll fix as soon as possible with an update. In the meantime, try to lock and then unlock the vault again. If you‘re still experiencing data loss, please reach out to support@cryptomator.org.

Can’t say enough good things

I’m extremely grateful for the work the Cryptomator team does for making files in cloud storage private and secure and at a very affordable price. Everything only gets better with this new app with Files integration. The app makes your end-to-end encrypted files feel native and a part of iOS/iPadOS rather than being confined to a separate app. With the new app, I can much more conveniently edit/update files without going through so many steps. FaceID integration is great too.

I know I probably sound like a total fanboy right now, but as a privacy advocate and for how great Cryptomator is, the compliments are well-deserved. This app is easily worth the money. Keep up the great work Cryptomator team, and thank you for the great app!