Engine Corporate Travel

Name: Engine Corporate Travel
Rating: 4.7 (3142 reviews)
Author: Hotel Engine, Inc.

Modern Travel Management

Free

3.1K Ratings
Ages

4+
Years
Category

Travel
Developer

Hotel Engine, Inc.
Language

EN
English
Size

145.4
MB

Engine gives you the flexibility to change travel plans, visibility into trends, and total control to prevent overspending. Smarter, faster, more powerful tools for business travel all on one platform. Welcome to modern travel management. More Savings Save time and money with powerful business tools like custom travel policies, real-time expenditure tracking, and consolidated billing. You can also save an average of 26% on hotels with our exclusive discounts. More Choice From your favorite airlines and hotels (with over 750,000 properties) to your preferred car rental agencies, we’ve got you covered. Discover what makes us the fastest growing business travel platform in the country. More Rewards Your loyalty points just got a bonus. Earn Engine Rewards on all lodging and rental car reservations in addition to your favorite travel loyalty programs. More Flexibility When plans change we’re here for you. Get refunds for last-minute cancellations and shortened trips by booking with Flex, and instantly extend a trip with just a few clicks.

Ratings & Reviews

4.7

out of 5

3.1K Ratings

Risen from the ashes!!!
09/18/2020

Marv V
Being a territory sales manager I tend to travel quite a bit and book many stays at hotels. I have used many apps out there for booking as well as booking direct. I found Hotel Engine a couple years ago and used their service every now and then. They have pretty good deals and are competitive with the other companies out there in terms of pricing but was not my first choice cause I like to get points for my stays. I try to book only Hilton family hotels so I can accumulate points and earn some free nights for vacations with the fam. To my surprise, Hotel Engine now allows you to use your loyalty number while booking!!! For real this is a total game changer for me! Also they upgraded their mobile app and is now a million times better than the old one!! It seems Hotel Engine has listened to their users and delivered which can be pretty rare these days when dealing with these bigger companies!!! I don’t need to jump around anymore and download a bunch of booking apps as this is now my first choice! Keep up the good work Hotel Engine!!! Glad to see you in full Phoenix form!!!
Risen from the ashes!!!
09/18/2020

Marv V

Being a territory sales manager I tend to travel quite a bit and book many stays at hotels. I have used many apps out there for booking as well as booking direct. I found Hotel Engine a couple years ago and used their service every now and then. They have pretty good deals and are competitive with the other companies out there in terms of pricing but was not my first choice cause I like to get points for my stays. I try to book only Hilton family hotels so I can accumulate points and earn some free nights for vacations with the fam. To my surprise, Hotel Engine now allows you to use your loyalty number while booking!!! For real this is a total game changer for me! Also they upgraded their mobile app and is now a million times better than the old one!! It seems Hotel Engine has listened to their users and delivered which can be pretty rare these days when dealing with these bigger companies!!! I don’t need to jump around anymore and download a bunch of booking apps as this is now my first choice! Keep up the good work Hotel Engine!!! Glad to see you in full Phoenix form!!!
Great app for our company
04/10/2022

1Bullrider
This app is great. Reservations are quick and easy. Only advise I have is read about section of any hotel you like and look at parking there have become more and more money hungry hotel that charge $10 or more per day to park in their parking lot. Since buried in description most don’t see and hotel don’t say anything but will charge you with card on file in middle of night and slide receipt under door read parking section closely they will get you if not.
Great app for our company
04/10/2022

1Bullrider

This app is great. Reservations are quick and easy. Only advise I have is read about section of any hotel you like and look at parking there have become more and more money hungry hotel that charge $10 or more per day to park in their parking lot. Since buried in description most don’t see and hotel don’t say anything but will charge you with card on file in middle of night and slide receipt under door read parking section closely they will get you if not.
App good but customer service is worthless
Feb 8

Jakeindc
Update-I was contacted by the developer about my review but they offered no new support. There is no way to get good support.I’ve used the app for years and found it works good for finding good hotel pricing. However with my most recent booking there was a pr Len with the billing (not sure if it was me or the app but changing default to travel credits was not saved). I used chat less than 15 minutes later to try and get this fixed but the CSR could seem to understand that I was not asking how to use my travel credits. Called and was told I could t cancel non refundable reservation but no response to my asking for a change in billing. Called again, asked for supervisor. Was told would be just a couple of minutes and then was told they were unavailable and would need to call me back. Instead I got an email that again did not answer the question about change in billing. All the CSRs are very pleasant but are unable to do anything.Prices are good but because of the total lack of customer support I will never use again.

Developer Response
This is not the level of service we're used to providing, and we're sorry this was your experience. We'd love the opportunity to make it right; if you're willing please reach out with the above context at https://engine.com/contact-us.
App good but customer service is worthless
Feb 8

Jakeindc

Update-I was contacted by the developer about my review but they offered no new support. There is no way to get good support.I’ve used the app for years and found it works good for finding good hotel pricing. However with my most recent booking there was a pr Len with the billing (not sure if it was me or the app but changing default to travel credits was not saved). I used chat less than 15 minutes later to try and get this fixed but the CSR could seem to understand that I was not asking how to use my travel credits. Called and was told I could t cancel non refundable reservation but no response to my asking for a change in billing. Called again, asked for supervisor. Was told would be just a couple of minutes and then was told they were unavailable and would need to call me back. Instead I got an email that again did not answer the question about change in billing. All the CSRs are very pleasant but are unable to do anything.Prices are good but because of the total lack of customer support I will never use again.
Developer Response Feb 5
This is not the level of service we're used to providing, and we're sorry this was your experience. We'd love the opportunity to make it right; if you're willing please reach out with the above context at https://engine.com/contact-us.
Horrible service
09/24/2022

afkhater
Every single time I have booked with this company I have had hotel issues or refund issues. The staff seems friendly at first but do nothing for you when you are in need. They don’t listen to your preferences on the phone and don’t even reward the refund! I have been put on hold for 30+ mins before or told “we will call you back” when in reality after 2+ hours you will have to call them back just to be told they couldn’t do anything for you. It took a WHOLE DAY to discuss if I could get a refund for a hotel that I canceled in the allotted amount of time on the app but them telling me I couldn’t?! Even though I was within the policy’s rules. I booked a hotel the had okay rating to find out I was put in a room with BED BUGS and I am told I am getting only half of my money back in travel credits whenever I asked for a full refund to my card. They disregard your preferences and try to just scam you out of money. DO NOT USE THIS COMPANY AT ALL!!! They only want to screw you over!

Developer Response
Hi Afkhater, we're really sorry to hear of the inconvenience you experienced. Going forward, our Member Support team is available 24/7 to help handle issues like this one. Could you please reach out to support@hotelengine.com so that we can look into why this happened? We appreciate you bringing this issue to our attention.
Horrible service
09/24/2022

afkhater

Every single time I have booked with this company I have had hotel issues or refund issues. The staff seems friendly at first but do nothing for you when you are in need. They don’t listen to your preferences on the phone and don’t even reward the refund! I have been put on hold for 30+ mins before or told “we will call you back” when in reality after 2+ hours you will have to call them back just to be told they couldn’t do anything for you. It took a WHOLE DAY to discuss if I could get a refund for a hotel that I canceled in the allotted amount of time on the app but them telling me I couldn’t?! Even though I was within the policy’s rules. I booked a hotel the had okay rating to find out I was put in a room with BED BUGS and I am told I am getting only half of my money back in travel credits whenever I asked for a full refund to my card. They disregard your preferences and try to just scam you out of money. DO NOT USE THIS COMPANY AT ALL!!! They only want to screw you over!
Developer Response 09/26/2022
Hi Afkhater, we're really sorry to hear of the inconvenience you experienced. Going forward, our Member Support team is available 24/7 to help handle issues like this one. Could you please reach out to support@hotelengine.com so that we can look into why this happened? We appreciate you bringing this issue to our attention.

This week’s release includes a set of bug fixes that enhance overall stability and performance across the platform.

Version 6.68.0 4d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Hotel Engine, Inc.
Size: 145.4 MB
Category: Travel
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.
Languages: English
Age Rating: 4+

4+

Learn More

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Developer Website

Privacy Policy

Supports

Wallet

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Engine Corporate Travel

Ratings & Reviews

Risen from the ashes!!!

Great app for our company

App good but customer service is worthless

Horrible service

What’s New

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

You Might Also Like

AmTrav Business Travel

Royal Caribbean International

Wyndham Hotels & Resorts

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Deem for business travel

Choice Hotels : Book Hotels