*Update* I’ve dropped this app from 3 to 2 star. I do not like the constant “Rate Me” pop up. I also tried to edit a future client’s booking request (drop the cleaning fee) and could not do so. I was able to before this new update. If I keep having to go to my browser...why have this thing on my phone? And this “You lost a potential booking?” Most of the time the “lost” booking was to a home unlike mine: twice as big, lake view, an unattached house, etc. Theyre not comparable. *Update end*This app works well in a variety of situations. The operation is simple and effective. However, I have needed the ability to edit my rates, etc., and all the app does (for the 11 months I've been using it) is to promise that these features are "coming soon." With all the money being taken in during the year (between hefty fees for owners--and now renters, too), there should be more than enough tech support in place to make doing all my VRBO business from my phone a reality. I just spent almost 20 minutes on the phone only to be told what I already know--that I can not edit my rates via my VRBO app or Safari. I must use my computer. I don't want to carry my computer every time I travel and I certainly don't want to use a public/hotel computer when I'm accessing such things. It is a security risk. Very disappointing in this day and age...and unaccountable when one considers how much VRBO is now gaining from its users.