Just got notified that this app existed. Downloaded it, logged in and immediately worked as expected. Looks simple and straightforward. No menu adventuring to find what I’m looking for either. My bill amount & due date are right on the front screen (shows that I’m on auto-pay), and previous statements as well as “Make a Payment” are just below that. So far it’s all that I would hope for and expect from a utility app.

I have called inquiring why my bill is outrageously large. They keep blaming me. I am sharing that I don’t even live in the house. So for it to be so expensive makes absolutely no sense. They went through and shared that I used electricity. My point is the electricity disproportionate to the usage. To work from home and not use heat, the bill should not be $500 dollars. It’s too expensive and not what the estimated costs they provided before buying the home. Their high month stated $130… it is no where close. I have asked for assistance to help figure out what is pulling so much electricity? They will not help. So I have no choice but to sell the home. And rent. Why waist $$$ on electricity when it could go to rent. And the money I spend on mortgage could go to investments.

This is an Example of a app done right. Reporting power outages, viewing the affected area, getting real time updates is great !Just wish other companies apps were this good.Developer please offer your services to a cell service provider who’s name starts with a “A” and ends with a “T” they need your help.

The app does what it’s supposed to—you can pay your bill—but that’s about it. The interface feels outdated and clunky, and paying bills is more complicated than it should be. It frequently crashes or fails to load properly, making it frustrating to use. There’s also a lack of helpful notifications or reminders for billing due dates. While it gets the job done, it could be so much better with some updates and improvements.