iPrescribe

Name: iPrescribe
Rating: 4.5 (3448 reviews)
Author: DrFirst, Inc

E-Prescribing App with EPCS

Free · Designed for iPad. Not verified for macOS.

3.4K Ratings
Age Rating

16+
Years
Category

Medical
Developer

DrFirst, Inc
Language

EN
English
Size

63.6
MB

iPrescribe is a mobile e-prescribing app that helps healthcare providers simplify workflows and improve patient care. Whether you’re in the office, on the go, or working after hours, iPrescribe provides secure and efficient tools for managing electronic prescriptions. Access Requirements The iPrescribe app is exclusively for users who have created an account through the iPrescribe platform, including completion of IAL-2 identity-proofing with ID.me. Downloading the app does not grant access. For more information on creating an account, visit www.iPrescribe.com. Who It’s For Individual Providers: Flexible solutions for healthcare professionals. Independent Practices: Scalable tools for clinics of any size. Specialty Care Providers: Tailored features for specialties such as mental health, dentistry, dermatology, psychiatry and others. Key Features Comprehensive E-Prescribing: Make informed prescribing decisions with access to critical patient information, including demographics, medication history, preferred pharmacies, and clinical alerts. Live Chat and Email Support: Get technical support for troubleshooting issues and comprehensive onboarding assistance. EPCS-Ready: Prescribe controlled substances with full compliance, using an EPCS certified platform enabled with two-factor authentication. All iPrescribe identity proofing uses ID.me, iPrescribe’s independent partner. PDMP Integration: Access prescription drug monitoring program (PDMP) databases directly within the app to ensure safe prescribing and adherence to state regulations. State regulations vary, so please consult your state’s guidelines. Connect With Patients: Call patients securely using the app without revealing your personal number. Team Access Options: Add administrative staff and, where allowed by applicable laws and regulations, provider agents to assist with prescription workflows, ensuring smooth and efficient operations. Desktop Flexibility: Prescribe seamlessly from your desktop in the office, with full access to iPrescribe features for efficient in-office workflows. No EHR Required: iPrescribe works as a standalone solution on mobile and desktop, with no need for EHR integration. EHR Integration: The desktop version of iPrescribe integrates seamlessly with your EHR. iPrescribe is your all-in-one solution for secure, compliant, and efficient prescribing across mobile and desktop platforms. Save time, reduce administrative burdens, and focus on what matters most: patient care. Download iPrescribe today and experience modern prescribing on your terms.

Ratings & Reviews

4.5

out of 5

3.4K Ratings

Used to be great
06/07/2022
9ightnurse
Updates are supposed to make an app better -this is a free app and I hate to complain but perhaps it will help the developers make change.-Lately I’m having to prove I’m not a robot every time I open the app which can be up to 50 times a day. I have a busy practice and having to do that every 2 minutes is beyond frustrating. At least have something in place that remembers the device after I proved 2 minutes ago that I wasn’t a robot. I understand the need for security, but I already have to re-enter my password every time anyways.-the above I try to tolerate but at least every other day the app goes completely white and I either have to delete and reinstall the app or turn off my device for it to work again

Developer Response
Thanks for taking the time to leave us this feedback. We will have a new version out very soon that will greatly improve your log in experience.
Used to be great
06/07/2022
9ightnurse

Updates are supposed to make an app better -this is a free app and I hate to complain but perhaps it will help the developers make change.-Lately I’m having to prove I’m not a robot every time I open the app which can be up to 50 times a day. I have a busy practice and having to do that every 2 minutes is beyond frustrating. At least have something in place that remembers the device after I proved 2 minutes ago that I wasn’t a robot. I understand the need for security, but I already have to re-enter my password every time anyways.-the above I try to tolerate but at least every other day the app goes completely white and I either have to delete and reinstall the app or turn off my device for it to work again
Developer Response 06/09/2022
Thanks for taking the time to leave us this feedback. We will have a new version out very soon that will greatly improve your log in experience.
A nice interface, but not a lot else
12/15/2024
Rx Reviewer
I want to start off by stating that I really wanted this app to work. The app has a clean and easy interface, but unfortunately that’s where the pros end. I kept getting an error when trying to set up EPCS. I wanted to call support, but I found out they no longer have a phone support line and instead have to leave a support ticket. This usually isn’t an issue, but their support staff took about 2 days each reply and their responses were very generic like “try logging out and logging back in” or “try deleting and reinstalling the app”. After almost 2 weeks of these responses, support recommended deleting my account and re-registering. To add on to this, a feature I was excited to use was the integrated PMP, but I later found out that they don’t support my state, but you couldn’t find this out until after you pay for an entire year of the software. After all of this, I decided to cut my losses and go with another eprescribing software, MDToolbox, it isn’t as pretty, but it works, has integrated PMP, phone support, has other features iPrescribe didn’t have like ePA, costs about the same as iPrescribe, and only took 1 day to get fully set up with EPCS. I really hope iPrescribe changes for the better, because many of my colleagues have used it in the past with success, but as it currently stands I personally cannot recommend using them.

Developer Response
Thank you for sharing your detailed feedback. We're sorry to hear about the challenges you faced with EPCS setup and support, as well as the PMP integration. Your experience clearly didn’t meet expectations, and we sincerely apologize. We're working to improve our support processes and communication. If you're open to sharing more details about your experience or suggestions, please reach out at reviews@iprescribe.com. Your input is incredibly valuable as we strive to make meaningful improvements.
A nice interface, but not a lot else
12/15/2024
Rx Reviewer

I want to start off by stating that I really wanted this app to work. The app has a clean and easy interface, but unfortunately that’s where the pros end. I kept getting an error when trying to set up EPCS. I wanted to call support, but I found out they no longer have a phone support line and instead have to leave a support ticket. This usually isn’t an issue, but their support staff took about 2 days each reply and their responses were very generic like “try logging out and logging back in” or “try deleting and reinstalling the app”. After almost 2 weeks of these responses, support recommended deleting my account and re-registering. To add on to this, a feature I was excited to use was the integrated PMP, but I later found out that they don’t support my state, but you couldn’t find this out until after you pay for an entire year of the software. After all of this, I decided to cut my losses and go with another eprescribing software, MDToolbox, it isn’t as pretty, but it works, has integrated PMP, phone support, has other features iPrescribe didn’t have like ePA, costs about the same as iPrescribe, and only took 1 day to get fully set up with EPCS. I really hope iPrescribe changes for the better, because many of my colleagues have used it in the past with success, but as it currently stands I personally cannot recommend using them.
Developer Response 12/17/2024
Thank you for sharing your detailed feedback. We're sorry to hear about the challenges you faced with EPCS setup and support, as well as the PMP integration. Your experience clearly didn’t meet expectations, and we sincerely apologize. We're working to improve our support processes and communication. If you're open to sharing more details about your experience or suggestions, please reach out at reviews@iprescribe.com. Your input is incredibly valuable as we strive to make meaningful improvements.
Customer service has declined
08/26/2023
Generic Reviewer 007
They used to have live customer service which helped me greatly when I first started. Now all customer service is via the internet by sending messages and the responses strike me as scripted. For more than a month I have tried to add on the capacity to prescribe controlled substances and have not received the mailer. After 2 failed mailings, I was told to just order another one. Really? There was mo acknowledgment of the need inconvenience to me or alternative solution given their method if mailing failed twice. I was told “we sent it to your address to on file” I dont have issues getting mail ag my address. There is an FAQ for “if you did not receive your mailer” makes me wonder if Im not the only one to have this issue. I went from being one of the first people to use the platform and it was free. Now Im paying and watching the customer service go downhill. Am looking into other options but I prepaid for a year. Disappointed doesnt begin to express my feelings about this app.
Customer service has declined
08/26/2023
Generic Reviewer 007

They used to have live customer service which helped me greatly when I first started. Now all customer service is via the internet by sending messages and the responses strike me as scripted. For more than a month I have tried to add on the capacity to prescribe controlled substances and have not received the mailer. After 2 failed mailings, I was told to just order another one. Really? There was mo acknowledgment of the need inconvenience to me or alternative solution given their method if mailing failed twice. I was told “we sent it to your address to on file” I dont have issues getting mail ag my address. There is an FAQ for “if you did not receive your mailer” makes me wonder if Im not the only one to have this issue. I went from being one of the first people to use the platform and it was free. Now Im paying and watching the customer service go downhill. Am looking into other options but I prepaid for a year. Disappointed doesnt begin to express my feelings about this app.
No customer service
03/28/2024
Badger1233
I had the app for almost 4 months before I was able to finally get epcs gold linked so that I could send scheduled drugs.During all of this time, I kept asking for customer service and all you get is emails back-and-forth, which just confirm things you’ve already done. I finally got it to work after several months and my phone was stolen.I went to the website tried to figure out how to restore everything on it when you click on the tab for lost phone and restore. It states that you’re not eligible to view this page. I contacted customer service many times over several days. I asked please could I have someone to talk to to walk me through the steps. I was finally told that there is no customer service to make a phone call to, and they kept sending me the same step over and over.Do not waste your time with this application, especially if you need to use it for scheduled drugs because it is the most complicated ridiculous system I’ve ever seen. And if you have a problem, no one will get back to you.
No customer service
03/28/2024
Badger1233

I had the app for almost 4 months before I was able to finally get epcs gold linked so that I could send scheduled drugs.During all of this time, I kept asking for customer service and all you get is emails back-and-forth, which just confirm things you’ve already done. I finally got it to work after several months and my phone was stolen.I went to the website tried to figure out how to restore everything on it when you click on the tab for lost phone and restore. It states that you’re not eligible to view this page. I contacted customer service many times over several days. I asked please could I have someone to talk to to walk me through the steps. I was finally told that there is no customer service to make a phone call to, and they kept sending me the same step over and over.Do not waste your time with this application, especially if you need to use it for scheduled drugs because it is the most complicated ridiculous system I’ve ever seen. And if you have a problem, no one will get back to you.

What's New in 6.109.0 This update brings your Connect call history into the History screen, clearer calling, and smoother prescription renewals. NEW FEATURES • Call History in History: Your Connect calls now appear on a new Connect tab in the History screen, next to Prescriptions and Encounters, with the same patient filter. • Clearer Connect calls: See which number your patient will see before you dial, find the newly labeled Directory, and tap the patient's name to open their profile. • Renewals keep the diagnosis: Renewing a prescription now carries its diagnosis over automatically. • Non-Providers have the ability to use Peerson (if Peerson is available) IMPROVEMENTS & FIXES • Patients with an invalid stored weight can be updated again • Address line 1 can now be removed from patient demographics • Clearer message when security question answers are duplicated • Bug fixes and security improvements

Version 6.109.0 Oct 15

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: DrFirst.com, Inc
Size: 63.6 MB
Category: Medical
Compatibility: Requires iOS 15.5 or later.

iPhone
Requires iOS 15.5 or later.

iPad
Requires iPadOS 15.5 or later.

iPod touch
Requires iOS 15.5 or later.

Mac
Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 16+

16+

Learn More

Frequent
Medical Treatment information