Accredo

Name: Accredo
Rating: 4.8 (54569 reviews)
Author: Accredo Health Group, Inc

Medical

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

55K Ratings
Age Rating

16+
Years
Chart

#168
Medical
Developer

Accredo Health Group, Inc
Language

EN
English
Size

75.2
MB

iPhone

Welcome to the fully redesigned Accredo app. The Accredo app has been updated to make it easier to manage your specialty medications wherever you are, whenever you want. This app is available only for Accredo Specialty Pharmacy patients. With the Accredo mobile app, you can: • Order medications* – See when your medications are ready to schedule, and place orders directly from the app • Make payments – Pay balances, add payment methods, and manage billing details in one place • View prescriptions and details – See your medications, prescription information, and current status in a single view • Track orders and view history – Stay up to date on your orders and review past activity • Explore copay assistance options – Access tools and resources related to copay support • Complete clinical assessments – Answer required questions in the app instead of over the phone • Chat support – Connect with support through in‑app chat when you need help * Not available for all medications

Ratings & Reviews

4.8

out of 5

55K Ratings

So easy!
08/04/2023
Jebati 568
Update: the app is still great to use. My only issue is with the customer service people. They make stuff up as they go along. I take Otezla & am am part of the Otezla copay assistance program. I send my payment through the Accredo app. I’m waiting for a reimbursement check. Called one CS person & after 22 minutes she told me the check was cut and UPS has it so I can track it thru them. I had a tracking number because anything a label is created for UPS, I automatically get notified by email from UPS. I double checked the tracking # & it was still showing only a label was created. I called Accredo back and spent 35 minutes with another CS rep. She told me it could take up to 30 days to get my check. Basically, both reps had NO CLUE what they were talking about and madethings up as they went along. Finally t the 2nd person figured out I had to talk with Otezla, gave me a number I& it was the wrong number 🤦🏻‍♀️. I called Accredo back, spoke with a 3rd person who put me in touch with the right person. Over 90 minutes to figure out where my check is. I’m ready to start taking another medication do it. An come from a different pharmacy!This app makes it so easy to order my refills! I’m going on vacation and just realized I will run out of Otezla while I’m away. With the app, I can order and have it delivered before I leave!
So easy!
08/04/2023
Jebati 568

Update: the app is still great to use. My only issue is with the customer service people. They make stuff up as they go along. I take Otezla & am am part of the Otezla copay assistance program. I send my payment through the Accredo app. I’m waiting for a reimbursement check. Called one CS person & after 22 minutes she told me the check was cut and UPS has it so I can track it thru them. I had a tracking number because anything a label is created for UPS, I automatically get notified by email from UPS. I double checked the tracking # & it was still showing only a label was created. I called Accredo back and spent 35 minutes with another CS rep. She told me it could take up to 30 days to get my check. Basically, both reps had NO CLUE what they were talking about and madethings up as they went along. Finally t the 2nd person figured out I had to talk with Otezla, gave me a number I& it was the wrong number 🤦🏻‍♀️. I called Accredo back, spoke with a 3rd person who put me in touch with the right person. Over 90 minutes to figure out where my check is. I’m ready to start taking another medication do it. An come from a different pharmacy!This app makes it so easy to order my refills! I’m going on vacation and just realized I will run out of Otezla while I’m away. With the app, I can order and have it delivered before I leave!
App Works Well; Balance Updates - Not So Great
12/17/2025
MizDub
I’ve been using this app for about two years now; first with one medication and now with a new medication. There was a lengthy issue between switching medications and getting started on my most recent medication that I’ve been on for almost a year. That got sorted out after about a month (not without frustration), but I also have an insurance benefit where I pay little to nothing for this medication. However, no matter how many times my insurance company or I contact Accredo about this, the balance never goes away and always shows $3195, which I know is covered. Every time I open the app, I see this hefty outstanding balance and it causes unnecessary anxiety. Who likes to see that when they know they have a benefit that prevents a hefty balance? Other than the medication switch issue and the outstanding balance issue, everything else has been easy to use and navigate…
App Works Well; Balance Updates - Not So Great
12/17/2025
MizDub

I’ve been using this app for about two years now; first with one medication and now with a new medication. There was a lengthy issue between switching medications and getting started on my most recent medication that I’ve been on for almost a year. That got sorted out after about a month (not without frustration), but I also have an insurance benefit where I pay little to nothing for this medication. However, no matter how many times my insurance company or I contact Accredo about this, the balance never goes away and always shows $3195, which I know is covered. Every time I open the app, I see this hefty outstanding balance and it causes unnecessary anxiety. Who likes to see that when they know they have a benefit that prevents a hefty balance? Other than the medication switch issue and the outstanding balance issue, everything else has been easy to use and navigate…
No one pays attention to the fine detail
08/20/2022
BHill81
When I originally signed up for Accredo because I had a new prescription, I gave a representative my new insurance information as I stated that I have another policy that’s being canceled. After the preauthorization, they shipped my first dose. When it came time to get another dose, they said my insurance information was expired. I gave them my new insurance but apparently nobody listened or paid attention to what I said so I had to go through another preauthorization in fear of not being able to have my refill in time which scared me because the type of medication is life-sustaining. After I thought everything was said and done, I spoke to a representative after I gave them my new insurance information for the second time and they said everything would be OK. I spoke to a representative from Dana Farber and when she called on my behalf to Accredo, they said that I was supposed to call them to give them my information. Again, nobody pays attention to the fine detail and unfortunately I had to get another preauthorization. Finally after stress and all the issues that I went through with the help of a representative from Dana Farber, I was able to get my refill. This is sad and unfortunateAnd nobody should have to go through this stress especially when we are all diagnosed with cancer and that Accredo should understand that. Overall I am not happy and I am not satisfied! I hope this doesn’t happen again when I need another refill.
No one pays attention to the fine detail
08/20/2022
BHill81

When I originally signed up for Accredo because I had a new prescription, I gave a representative my new insurance information as I stated that I have another policy that’s being canceled. After the preauthorization, they shipped my first dose. When it came time to get another dose, they said my insurance information was expired. I gave them my new insurance but apparently nobody listened or paid attention to what I said so I had to go through another preauthorization in fear of not being able to have my refill in time which scared me because the type of medication is life-sustaining. After I thought everything was said and done, I spoke to a representative after I gave them my new insurance information for the second time and they said everything would be OK. I spoke to a representative from Dana Farber and when she called on my behalf to Accredo, they said that I was supposed to call them to give them my information. Again, nobody pays attention to the fine detail and unfortunately I had to get another preauthorization. Finally after stress and all the issues that I went through with the help of a representative from Dana Farber, I was able to get my refill. This is sad and unfortunateAnd nobody should have to go through this stress especially when we are all diagnosed with cancer and that Accredo should understand that. Overall I am not happy and I am not satisfied! I hope this doesn’t happen again when I need another refill.
Run if you need your meds.
11/02/2021
Dpjobe
I’ve not even been able to get my first prescription delivered. I was told by blue cross blue shield that I needed to have my prescription sent to accredo to have one of my meds filled. I called to confirm that they had received my prescription from my doctor and I was told that they had but I needed to wait till they called me to setup the delivery. They never called so I called back several days later because I only had a few days left on my meds. I was told that I needed to be patient and wait till they called. I waited yet another day before I called again. The person I spoke to finally got the info needed to mail my meds. She said it would be delivered the next day. The next day nothing was delivered. I called in and was told that the meds had been delivered but they left off the apartment number so they didn’t know where. I called my apartment office and they didn’t have it either. They said they they would investigate and get back to me. I finally got a call back and spoke to a pharmacist that scolded me for waiting to request my meds so last minute. I was shocked because i had been trying to get them to send my meds for over a week. From my first time talking to someone at accredo they have come across as complacent with an attitude. They called me today to let me know that they will mail my meds again and I just needed to wait. I’m now out of a medication that I have to have to live. This has gone from irritating to scary. If you have to take your medicine every day and cannot miss doses this is the worst pharmacy you could use.
Run if you need your meds.
11/02/2021
Dpjobe

I’ve not even been able to get my first prescription delivered. I was told by blue cross blue shield that I needed to have my prescription sent to accredo to have one of my meds filled. I called to confirm that they had received my prescription from my doctor and I was told that they had but I needed to wait till they called me to setup the delivery. They never called so I called back several days later because I only had a few days left on my meds. I was told that I needed to be patient and wait till they called. I waited yet another day before I called again. The person I spoke to finally got the info needed to mail my meds. She said it would be delivered the next day. The next day nothing was delivered. I called in and was told that the meds had been delivered but they left off the apartment number so they didn’t know where. I called my apartment office and they didn’t have it either. They said they they would investigate and get back to me. I finally got a call back and spoke to a pharmacist that scolded me for waiting to request my meds so last minute. I was shocked because i had been trying to get them to send my meds for over a week. From my first time talking to someone at accredo they have come across as complacent with an attitude. They called me today to let me know that they will mail my meds again and I just needed to wait. I’m now out of a medication that I have to have to live. This has gone from irritating to scary. If you have to take your medicine every day and cannot miss doses this is the worst pharmacy you could use.

Welcome to the fully redesigned Accredo app. The Accredo app has been updated to make it easier to manage your specialty medications wherever you are, whenever you want. This app is available only for Accredo Specialty Pharmacy patients. With the Accredo mobile app, you can: • Order medications* – See when your medications are ready to schedule, and place orders directly from the app • Make payments – Pay balances, add payment methods, and manage billing details in one place • View prescriptions and details – See your medications, prescription information, and current status in a single view • Track orders and view history – Stay up to date on your orders and review past activity • Explore copay assistance options – Access tools and resources related to copay support • Complete clinical assessments – Answer required questions in the app instead of over the phone • Chat support – Connect with support through in‑app chat when you need help * Not available for all medications

Version 3.0.5 4d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Accredo Health Group, Inc
Size: 75.2 MB
Category: Medical
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 16+

16+

Learn More

Frequent
Medical Treatment information

Developer Website

Privacy Policy

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Accredo

Ratings & Reviews

So easy!

App Works Well; Balance Updates - Not So Great

No one pays attention to the fine detail

Run if you need your meds.

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

Complete - Medication Tracker

CVS Specialty

Express Scripts

MyWay – Patient Support

Optum Specialty Pharmacy

HealthBeacon Companion US

NimbleRx

Omada

Evernorth

OptumRx