SAP Service and Asset Manager
Business
Free
SAP Service and Asset Manager for iPad is a new mobile app that leverages the digital core with SAP S/4HANA as well as SAP Business Technology Platform as the cloud platform for managing work orders, notifications, condition monitoring, material consumption, time management, and failure analysis. It supports multiple personas for asset management, field service management and inventory management in a single app, enabling highly skilled workers to perform their job with complex information and business logic that is always available whether they are connected to the network or working in offline environments.
Key features of SAP Service and Asset Manager
• Access to different sources of enterprise data and capabilities: provides timely, relevant, and accurate information such as asset health, inventory, maintenance, and safety checklists
• Ready-to-use, extensible iOS native app: integrated with native features and services
• Enables the worker to be more productive and seamlessly take advantage of the iOS ecosystem
• Intuitive UI: SAP Fiori (for iOS design language)
• Context-rich visualization and actionable insights
• Mobile-enabled processes integrated with enterprise systems
• Easy and timely execution of end-to-end asset management on the go
Note: To use SAP Service and Asset Manager with your business data, you must be a user of SAP S/4HANA, with mobile services enabled by your IT department. You can try out the app first using sample data.
more SAP has listened to customers complaints about UI and have improved considerably. Also, performance has improved.
SAP has listened to customers complaints about UI and have improved considerably. Also, performance has improved.
App is missing a logistic persona…What the heck??
App is missing a logistic persona…What the heck??
This demo app is not compatible with iOS 12.5.1. The application is available to install but crashes upon opening. This app used to work prior to the device being updated to iOS 12.5.1.
This demo app is not compatible with iOS 12.5.1. The application is available to install but crashes upon opening. This app used to work prior to the device being updated to iOS 12.5.1.
BUG FIXES
• We fixed issues with rendering certain basemaps in the map control
• We fixed an issue related to a crash when clicking on view attributes field on map
• We fixed an issue with GEF integration
• We fixed an issue with token based authentication in maps.
• We updated MDK version to 25.9.3
2511.1.1 3d ago
NEW FEATURES
• We simplified map settings screen UX for offline maps
• We added support for draw to search on map
• Orders, operations and notification lists can now be filtered by equipment and functional locations
• PRT documents can now be included in the bulk download of documents for operations
• You can now configure the SAP date fields for operation due dates to be displayed in app
2511.1.0 Apr 1
BUG FIXES:
• Fixed issues related to operation and sub-operation confirmations including bulk confirmations
• Fixed issues with goods issue posting and serialized goods receipts in warehouse clerk persona
• Addressed issues related to app updates when using older SSAM metadata
• Resolved sync issues related to issuing and returning parts
• Removed defense‑related fields appearing even when the feature was disabled
• Fixed issue where Reset button did not appear after a failed initial sync, blocking recovery
• Addressed quick action buttons not functioning after delta sync
• Fixed crash when entering notes in Measuring Points
• Fixed issues with completing an empty Smartform workflow
• Corrected SplitAssignmentCompleteOperation parameter logic failures
• Fixed missing splits during delta sync
2511.0.1 Feb 24
NEW FEATURES
• You can now collaborate with colleagues and record their cooperation and verification of your work
• You can now use enhanced maps, including vector tile base maps, offline maps, and feature-layer attribute visibility.
• Now the Overview page for Maintenance Technician provides a new tabbed layout for improved UX and easier navigation.
• We made improvements to the split-capacity assignment workflow
• You can now search for related notifications and orders using online search.
• We made improvements to delta sync, including a new upload-only option for faster syncing.
• Now the Field Service Technician persona home page offers a calendar view to simplify daily planning.
• We now support FSM Crowd service for external field service technicians.
• As extended warehouse clerk, you can now manage inbound deliveries directly from the application.
• You can now initiate returns and container packing directly from application as a field logistics operator.
• You can now work with dynamic forms for work permits and safety certificates.
2511.0.0 12/11/2025
BUG FIXES
• We added support for MDK 25.6.4
• We fixed issues with completing checklists and results recording using editable data table
• We fixed an issue with tagging and untagging of operational items in Safety technician persona
• We fixed a crash when creating a work order and selecting an equipment from hierarchy page
• We fixed a sync error related to older metadata versions, when adding a work order
• We fixed issues with demo mode
• We fixed issues with phase model enabled minor work and emergency notifications
• We fixed an issue with attachments in dynamic forms
• We fixed issues with refresh of map control
2505.0.2 11/10/2025
BUG FIXES
• Support for MDK 25.6.3
• Fix for photo attachments that are saved rotated
• Fixed issue with allowing final confirmation before completing mandatory form
• Fixed UI issues related to screen refreshes and card scrolling
• Update demo data for Field service, maintenance and safety technician personas
• Fixed issues with Warehouse Clerk persona related to scanning, performance and download of data
• Fixed issue with creating smartform from client
• Fixed issue with display of LAM data
• Fixed crash when setting language to Thai
• Fixed issue with taking negative readings for measuring points
• Fixed issues with notifications related to refresh, online search and recording damage group and codes
• Fixed issues related to service quotations, confirmations and service report with S/4Service
• Fixed sync error message when no network available
• Fixed issues with location coordinates not displaying iOS map
2505.0.1 09/16/2025
NEW FEATURES
• We added support for guided workflow for notifications
• We improved sorting with multiple sort fields and sort order support in filters
• We added field indicators in various screens to clearly indicate mandatory fields
• We improved toolbar UI with SAP Fiori toolbar
• You can now instantiate and attach SAP Dynamic forms and smart forms using templates from app
• We have now added support for Crowd Service integration for external / third-party contractors for maintenance scenarios
• You can now view FSM Crew details in app as a field service technician
• You can now perform vehicle stock lookup for SAP S/4HANA Service orders
• Tagging & Untagging from Temporary Untagging status for Safety Technician persona is now supported
• You can now enable Warehouse Clerk persona for your users, providing SAP Extended Warehouse Management integration, for resource management, warehouse task management and physical inventory counting.
• Field Logistics Operator persona can now be assigned to the users, providing integration with SAP Field logistics, for performing goods receiving at remote plants, voyages and containers.
2505.0.0 07/03/2025
BUG FIXES
• We fixed issues with editable data table where removed values from cells would reappear on refresh.
• We fixed issues with saving and syncing S/4 service confirmations which resulted in errors.
2410.0.7 05/15/2025
BUG FIXES
• Resolution of demo mode loading icon issue
2410.0.6 04/17/2025
BUG FIXES
• Build on MDK 24.7.8
• Fixed application hanging when adding a work order
2410.0.5 04/14/2025
BUG FIXES
• Built on MDK 24.7.7
• iOS Crash fix when navigating back from S4 Service Order or navigating back from workorder operation details page
• Maintenance Technician persona status fixed for Hold to Start
• QAB fixes on Sub-operations and Notifications
• On Notifications the Filter by Work Center is fixed
• Corrected time being added for selected Crew Members
2410.0.4 03/14/2025
BUG FIXES
• We fixed issues with the Demo Mode.
• We fixed Localization and Translation issues.
• We improved stability by fixing crash issues.
• We fixed some performance issues.
• We fixed issues related to Filter and Search on various list pages.
• We fixed issues that were causing Sync errors.
• We fixed issues related to Attachments, Technical Objects, Notifications, Confirmations, WorkOrders, Operations and SubOperations.
• We fixed issues related to Issuing and Adding Parts.
• We fixed some MDK issues by upgrading to MDK 24.7.6-001.
2410.0.2 12/17/2024
NEW FEATURES
• We improved the screen layouts of order, operation and notification detail screens.
• We improved the toolbar design with use of Fiori Toolbar
• We added support for Defense and Security industry solution
• You can now perform online search for work orders and notifications
• You can now create and process emergency orders
• A supervisor can now approve and disapprove phase enabled orders using the app
• A technician can now raise purchase requisition from the app
• You can now receive push notifications for service order items
• You can now create and add equipment as reference objects in service order and service order item
• You can now add and view different note types in a service order
• New business partners can now be added and edited in the app
• Dynamic forms can now be completed for service orders and items.
• You can now view the workflow steps and status in a user friendly progress tracker
• Users can now use Samsung Knox capture and zebra scanners with the app
• You can now search for materials using manufacturer part number and storage bin
• We made some enhancements to adding new operational items for a safety technician persona
• A technician can now view and perform work clearance management activities in Maintenance technician persona without switching to Safety technician persona.
2410.0.1 11/14/2024
BUG FIXES
• We fixed an issue with Inventory manager data in demo mode.
• We fixed an issue with map routes on iOS.
• We fixed an issue with SAP Dynamic Forms being non-interactive after closing a popup.
• We added support for OnLoaded event in editable data table.
• We updated MDK version to 24.4.3-003.
2405.0.4 08/21/2024
BUG FIXES
• Fixed enablement of S/4HANA Service integration with Field Service Professional persona.
• Fixed issues with review status change for phase model orders when supervisor mode is enabled.
• Fixed multi-user related issues.
• Fixed issues with status changes from object cards on overview page.
• Fixed a crash when discarding local work order with attachments.
2405.0.2 06/25/2024
NEW FEATURES
• We have made UX improvements to home and detail page redesigns.
• You can now save filter and sort options in list views.
• Now you can configure the Quick Action Bar buttons.
• You can now perform multi-selection and mass update with Editable Data Table control in checklists and measurement readings.
• You can now perform online search for equipment and functional locations.
• You can now use SAP Dynamic forms in the app.
• With the new Maintenance Technician Standard persona, it is easy to create and manage notifications.
• As a technician, you can now to enter time for another user.
• We have made improvements to Esri integration with named user authentication.
• You can now perform meter management as a Field Service technician
• We have made improvements to inventory clerk persona with attachment, signature, bulk update and special stock handling support.
• We have enhanced work permit approval flow and added ability to create operational items for safety technician
• With low code no code enhancements, you can now show and search custom properties on list views.
2405.0.0 05/15/2024
BUG FIXES
• We fixed an issue with demo mode.
• We fixed an issue with indexing on only visible actions in maps.
• We fixed a crash with hierarchy control search
2310.0.4 03/14/2024
BUG FIXES
• We fixed some issues with the map
• We fixed an issue with recording defect from EAM Checklist
• We fixed an issue with app freezing when adding time confirmation on multiple operations
• We added support for MDK 23.8.7
2310.0.3 02/15/2024
BUG FIXES
• Upgrade to MDK 23.8.4
2310.0.2 12/22/2023
NEW FEATURES
• Quick Filters on list screens
• Side navigation menu on all screens
• Quick action bar
• Quick confirmations
• Bulk download of attachments
• New home screen for Maintenance Technician persona
• Editable data table for quick data entry in checklists
• Checklist improvements with support for comments, attachments and control indicators
• Support material BOM using construction type
• Support measurement readings from notification
• Support time recording from notifications
• FSM integration support for S/4Service
• Smartforms support for S/4 service
• Support 2-step goods receipt process
• Goods issue for sales order
• Label printing via output determination
• Delta sync improvements
• Configuration based field extensibility on detail pages
• Image editing improvements including configuration for default image size
• Assignment support for operations items
• Work permit approvals
2310.0.1 11/21/2023
BUG FIXES
• Upgrade to MDK 23.4.4
• Fixed multi-user sync issues
• Map fixes
• Attachment fixes
2305.0.2 09/14/2023
NEW FEATURES
• New safety technician persona for work clearance management
• Purchase requisitions and transfer postings
• SAP S/4HANA Service integration for field service technician persona
• Smartform improvements
• Support code and code group for all notification types
• EAM Checklist enhancements
• Support follow-on notification from work order
• Phase model improvements
• Integrate with product model viewer for 3D Visualization of assets
• Support standard deep link URLs in Asset Manager to perform create, update, view operations.
• Support Image and PDF editor in app
• Support Indonesian and Bulgarian languages
2305.0.0 06/16/2023
BUG FIXES
• Upgrade to MDK 6.3.8
2210.0.7 05/16/2023
BUG FIXES
• Updated to MDK 6.3.6
2210.0.5 03/08/2023
BUG FIXES
• Updated to MDK 6.3.5
2210.0.4 02/24/2023
BUG FIXES
• We fixed issues with rendering certain basemaps in the map control
• We fixed an issue related to a crash when clicking on view attributes field on map
• We fixed an issue with GEF integration
• We fixed an issue with token based authentication in maps.
• We updated MDK version to 25.9.3
more Version 2511.1.1 3d ago
Data Not Collected The developer does not collect any data from this app.