Drive Happy® with Alamo Rent A Car
Drive Happy with the new Alamo Rent A Car app. Create a reservation in a flash, easily view or modify upcoming reservations, get directions to your rental location, and use Accelerated Check-in to sprint through the pickup process. Stay signed into your Alamo Insiders® account to make reservations quickly and save 5% off our already low base rates.*
App features include:
Make a reservation
Find rental locations near you or your destination, narrow your search with vehicle filters, and save rental details to quickly reference them later.
Access all your rentals in one place
Easily view the details of your rentals to reference pick-up or drop-off times, your current rental car information, directions back to your rental branch, the closest gas stations and more.
Activate Accelerated Check-In
Add a few details before pickup like your driver's license information and date of birth and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Get help when you need it
Find easy access to our most Frequently Asked Questions, contact our 24/7 customer support, or look up your location's rental policies to get the help you need to get you back on the road.
We're there when you need us. And now we're making it easy to experience the benefits of Alamo from your mobile device.
By clicking on ""Install"", you consent to the Terms of Use and Privacy Policy including access to or storage of performance and usage device & app related data for analytic purposes by Alamo Rent A Car or its third party providers.
*On Pay Later retail rates in the United States, Canada, Mexico, Latin America and the Caribbean. Discount applies only to the base rate charge (time and mileage) and does not apply to applicable taxes, fees, surcharges, refueling, drop-off, delivery, youthful driver, additional driver, pick up, or one way charges or any optional product or service (such as optional damage waiver of $50 or less per day), which are the responsibility of the Renter.
Had a bad experience with another company and considering the crazy prices that place charged. I was very have to find a more affordable option that has a streamlined service. Repeat customer. App makes it easy to cancel existing reservations in order to take advantage of specials. I canceled my existing reservations and got the last chance alert for Winter Special. Re-booked and saved a considerable amount. 👍👍👍
Horrible Customer Service/Scummy Comapny
XxNinja4EaglexX
Will never use this app or company to rent a car again.Got into an accident that wasn’t even our fault. Tried to contact support during the accident and they could not get us to the right person to get the necessary information. By the time we got everything figured out after looking like fools during this process we were told that we shouldnot have to pay for damages as the accident was not our fault. We followed the directions that were given to us during this phone call. We returned the car the next day and went out of our way during our vacation to get the necessary information that was asked for. This information was then given to the people at the drop off location and we were told that everything looked great. A couple months go by and we get a bill in the mail for damages to the car and that we were at fault after they did their “review” despite this not being the case and the other driver even admitted that it was their fault! On top of this, they even provided pictures of the damages and some of the damages that were noted in the pictures were already present on the vehicle before we even drove it off the lot! So they’re trying to make us pay for damages that were not our fault and damages that were already present on the car before this accident! I usually don’t leave reviews but this was a very terrible experience and scummy on their end. I guess you’re just a free punching bag when you rent a car because no matter what you’ll be at fault for the recklessness of others while they don’t have to pay a dime.
Worst Customer Service
VondaDF
I have had two horrible experiences using Alamo in the Montgomery, Alabama airport. The first time I had reserved and pre-paid for a SUV, and when I arrived 30 minutes late they had given the SUV to someone else. They did not attempt to contact me but simply gave the last one away, and told me well you were late. They made no apologies or attempted to find me another rental. The second experience was when I had reserved a SUV but when I arrived they had no cars available. The agent said I could wait until someone returned a car but had no idea when that would be. It was 8:30 am and they were hoping one would come in around lunch. The agent, manager and a customer service agent at their call center were rude and offered no help. NOT CONCERNED ABOUT PROVIDING CUSTOMER SERVICE!
Believe the negative reviews!
Handyandy,jr
App is horrible! Logged in with credentials I've had for years, app immediately recognized me and put up my name. Then screen dimmed and stupid circle went round and round and round and and never got anywhere. Couldn't even log out so just closed the app and tried again. Same deal second time. You've got to be kidding! Closed app again and just to be sure restarted my iPad. Surprise, surprise, my entire desk top had been totally rearranged! Thanks guy! Spent 15 minutes putting everything back where it belongs and deleted the app. Been renting from Alamo for at least 20 years but will never fall for their app again! Lot easier to rent their cars through the Costco app. That one at least works!
Thank you for using the Alamo Car Rental app! We update the app regularly so that you can get the most from your car rental experience.
Here's what we did for Alamo Car Rental version 7.16:
• Fixed bugs, improved the UI, and did some general cleaning up under the hood.
Version 7.16.0
The developer, EAN Services, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Contact Info
Search History
Browsing History
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
EAN Services, LLC
Size
61.4 MB
Category
Travel
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
