We have just begun our second yearly subscription to Blueberry. It is an amazing supplement to our pediatrician. Our school district has a policy where kids need to stay out of school until they are 24 hours without fever but don’t trust parents to excuse absences (they are counted as unexcused). Kids get so many illnesses and we are finding post-COVID illnesses are another level! When I have a sick kid we get him comfortable and input symptoms (we have the kit and tests for strep, covid and flu), then wait. Sometimes the wait is longer because everyone is sick and sometimes it is quick but my child can rest or take a bath at home while waiting for the doctor. And I can work from home, while waiting. The docs never rush on the phone, they sometimes ask for videos or additional information. When my child had pneumonia, they told us to go to urgent care for an X-ray. We did but they also helped manage the time between those urgent care visits so he was comfortable and healed quickly. I love that we don’t need to wait for visits for meds, or go to a germy waiting room when the answer is simple. And we get doc notes for school so his illness absences are counted as such. They send in prescriptions when needed, confirm receipt, then tell you when it is ready. They make having a sick kid so much easier for busy parents. Blueberry cannot do it all but what it does, saves time and money and we could not be happier!

When my son was first in daycare, we were dragging him to the pediatrician near-constantly to get antibiotics, eye drops, you name it. It was a huge strain on us trying to juggle appointment times with taking care of our son and work. So when Blueberry became available in my state right before my younger child was starting daycare, I signed up immediately. I've only had the service for less than a month, and I've already had two visits and multiple text conversations. Tonight my five-month-old had symptoms of pink eye, and I sent in information and took care of her cozily at home until I got a call back. It is true that it sometimes takes a bit to get a call, but both times I've used the service for a visit it's been under an hour, and my understanding is it's triaged based on urgency. Plus, I would MUCH rather wait an hour for a phone call while relaxing and taking care of my child at home, rather than spending that same hour (or realistically much more) driving to urgent care and waiting there. Anyway, the pediatrician called and had already reviewed all the information I sent in, and within 5 minutes she was diagnosed and a prescription sent to our pharmacy. Amazing. Highly highly recommend.

I can’t recommend this app enough. I downloaded the app when my family got hit with an unusual cough and we couldn’t get into our pediatrician. Dr. Dewey diagnosed my kids correctly almost immediately, but told me to take my kids to the ER immediately because they needed care urgently. The children’s hospital ended up sending us away, and our kids got sicker. Dr. Dewey called in the needed prescription for all 5 of my kids. The illness was severe and we ended up making a total of 8 emergency room visits in one week, including an ambulance ride! No one gave us the care we needed and all of the doctors refused to believe the diagnosis. We finally got into our regular pediatrician who ran a 3 hour test that confirmed that Dr. Dewey had been right all along. She helped my family tremendously when 3 hospitals refused. We have never been so sick, so I can’t say enough how much I appreciated this app and the care we received! We ended up needing it several times. Another doctor also helped us out with asthma medication when we couldn’t get into the specialist. Thank you for providing great care!

I contacted Blueberry because my baby had some skin irritation on a Sunday and I wanted to know what I could do to make her more comfortable. I expected to hear something about cleansing the area or dressing her in different clothes for a day. The Blueberry doctor told me my infant had a potentially life-threatening infection and needed to go to the ER immediately, where I should expect her to be admitted to the hospital for several days of IV antibiotics. Cue total panic. Thank goodness I called the actual pediatrician after-hours before taking the Blueberry doctor’s advice! It was normal, benign swelling that went away on its own overnight. I cannot imagine the horror of the situation that would have ensued if I had taken the Blueberry doctor at her word. My baby could have been unnecessarily exposed to all the pathogens in an emergency room, separated from her family and treated with antibiotics for no reason. I would probably be starting my life as a parent with tens of thousands in unnecessary medical debt. I understand being extra concerned about a baby, but this was a terrifying overreaction to a totally normal situation. I canceled my membership. I have no confidence in this service’s ability to provide advice or a diagnosis for my child. I guess all these five star reviews are from people with older children or something. I don’t think it’s a good service for babies, in my experience.