On September 5th 2023i went to El camino hospital for surgery for a fractured right leg. I was greeted with kindness and respect. Pre Operative staff was very kind and professional explained each step of my surgery. The anesthesiologist and his assistant was very kind to me. They explained what they were going to do before they wheeled me into the operating room. The surgeon did a good job to repair my featured tibia. Recovery staff very kind. When I was admitted to the hospital for over night observation the Nurses and all nursing staff I commend them for job they did during my stay ( good job keep it up). The physical therapist and occupation therapist kind and professional showed me how to get out of bed using a walker and move around safely l commend them (good job keep it up). My meals was vey good brought to me timely. Finally my room was clean and comfortable , noise level minimum. I was very happy with my surgery and the care and treatment I received.

It’s been a great experience and people in this hospital and always super nice and helpful to us. We had a couple ER visit for our two year old son and we are blessed that we went to this hospital. Thank you to everyone will help us and help our son to feel normal in a couple days.

My doctor who has been associated to El Camino has been awesome. Billing on the other hand has been completely disastrous. I’ve tried calling many times before and after a surgery. I’ve left messages and I don’t seem to get calls back until I write a nasty review or complain to my doctor. I’m now in collections and don’t know exactly what happened. I paid a $2k out of pocket and then after all was said and done, they credited me approximately $1900. I tried calling to ask why the credit and now today I’ve received a collection letter for over $1k while I have another for about $300. I just can’t with these people. Answer the phone or call people back.

I do have to give this hospital 5 stars, but the facility needs an update. I should have taken a tour. But didn’t have time. The mother baby was under construction and rooms were small. But the staff were amazing!