Pentair Pool

Name: Pentair Pool
Rating: 4.6 (20094 reviews)
Author: Pentair, Inc.

Lifestyle

Free

20K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Pentair, Inc.
Language

EN
+ 6 More
Size

202.1
MB

Pentair Home is Now Pentair Pool! It's the same great app with a new name and logo. You'll continue to enjoy the functionality you know and love with a modern, refined look. Your app will continue functioning as it always has — seamlessly and reliably! Rule the Pool with Smart, Connected Pentair Products All in One Place The Pentair Pool app and its range of connected products makes managing your pool easier than ever. Control your swimming pool system, monitor water chemistry, and access instant status updates from one easy-to-use dashboard on your smart device. Enjoy energy-efficient solutions and peace of mind with remote monitoring anytime, anywhere. With the Pentair Pool app, you can: + Receive alerts sent directly to your phone and, if you choose, to your trusted pool professional. + Monitor your connected Pentair pool devices remotely, 24/7, to ensure peak performance. + Easily see when equipment or pool conditions need attention to avoid unnecessary and costly service calls. Compatible Pentair Pool & Spa Products: + IntelliCenter® Pool Control System + IntelliFlo3® Variable Speed & Flow Pump + IntelliVibe Pool & Spa Lights + IntelliSync® Pool Pump Control + ChemCheck® Water Quality Monitoring System + IntelliConnect® Pool Control System + Prowler® 930W Robotic Pool Cleaner + Color Sync™ Controller for Color LED Pool Lights Note: Product alerts, professional connectivity, and features are dependent on user settings and device capabilities. Internet connection, Wi-Fi, and/or Bluetooth® may be required. Some features may not be supported on all smart devices. Terms of Service and Privacy Notice apply.

Ratings & Reviews

4.6

out of 5

20K Ratings

New App
05/03/2024

sha_sha27
At first I was livid that they kept pushing the new app only for it to completely take my system offline. For a few days we had no ability to use our spa. I finally went into our pool shed where the main box is housed and did it manually. That was still crappy but at least we could go in. I text my pool install guy but no response. I’m assuming because everyone was messaging him. I emailed Pentair about the issue and they did respond in a timely manner. I had to close out the app completely and reload it. The system was live again and working!!! The new app is different but all the features I had on the last one I have now. I’m happy everything is working now !

Developer Response
Hi, We appreciate your positive rating and your choice of our app! It's fantastic to hear that our support team was able to assist you promptly. Providing a seamless experience with our products is a top priority for us. If you have any more questions or need further assistance, feel free to contact us at HomeAppSupport@pentair.com. Your satisfaction is our primary focus, and we're here to assist you.
New App
05/03/2024

sha_sha27

At first I was livid that they kept pushing the new app only for it to completely take my system offline. For a few days we had no ability to use our spa. I finally went into our pool shed where the main box is housed and did it manually. That was still crappy but at least we could go in. I text my pool install guy but no response. I’m assuming because everyone was messaging him. I emailed Pentair about the issue and they did respond in a timely manner. I had to close out the app completely and reload it. The system was live again and working!!! The new app is different but all the features I had on the last one I have now. I’m happy everything is working now !
Developer Response 05/05/2024
Hi, We appreciate your positive rating and your choice of our app! It's fantastic to hear that our support team was able to assist you promptly. Providing a seamless experience with our products is a top priority for us. If you have any more questions or need further assistance, feel free to contact us at HomeAppSupport@pentair.com. Your satisfaction is our primary focus, and we're here to assist you.
Like it so far
06/09/2024

TimrFromWI
I installed the intelliconnect last week and was able to get it set up fairly quickly. I have a solid WiFi signal, so had no issues with getting it connected to WiFi and the app. I made a mistake in the app in setting up my single speed pump up correctly that caused the it to not recognize it as the main filter pump so the heater would never turn on. I worked with the support group over a couple of calls to figure out what was wrong and they were eventually able to find my mistake. Appreciate their dedication to getting it up and running. As far as the app it seems stable and usability is good. Since the app collects the BTU info in the furnace it would be great to get some furnace run time and estimated usage details. Also I noticed whenever I click on the air temp it asks me to do an address update. Not sure why it keeps forgetting my address. This is the reason for 4 stars vs 5. Overall a good product.Also please add Apple Watch support for just Intelliconnect - would be useful.

Developer Response
Hi, Thank you for taking the time to give us a 4-star rating. We appreciate your feedback and will forward it to our developer team to evaluate the feasibility of incorporating it into our future roadmap. Additionally, we have reached out to you via email at HomeAppSupport@pentair.com for further assistance. Let's connect there to resolve the issue.
Like it so far
06/09/2024

TimrFromWI

I installed the intelliconnect last week and was able to get it set up fairly quickly. I have a solid WiFi signal, so had no issues with getting it connected to WiFi and the app. I made a mistake in the app in setting up my single speed pump up correctly that caused the it to not recognize it as the main filter pump so the heater would never turn on. I worked with the support group over a couple of calls to figure out what was wrong and they were eventually able to find my mistake. Appreciate their dedication to getting it up and running. As far as the app it seems stable and usability is good. Since the app collects the BTU info in the furnace it would be great to get some furnace run time and estimated usage details. Also I noticed whenever I click on the air temp it asks me to do an address update. Not sure why it keeps forgetting my address. This is the reason for 4 stars vs 5. Overall a good product.Also please add Apple Watch support for just Intelliconnect - would be useful.
Developer Response 06/11/2024
Hi, Thank you for taking the time to give us a 4-star rating. We appreciate your feedback and will forward it to our developer team to evaluate the feasibility of incorporating it into our future roadmap. Additionally, we have reached out to you via email at HomeAppSupport@pentair.com for further assistance. Let's connect there to resolve the issue.
About the light options
07/04/2025

Ianspeein
Works so far for basic stuff like lights on/ off and a few colors. You can program light schedule but only for either weekend (Sat/ Sun) or weekdays (all other days) but that’s it. You can’t for example program it for Friday and Saturday night only or multiple times in a given day.The solid color options are very limited and there is no way to really adjust them beyond what’s there. Well actually I think I figured out a trick where you can start one of the “party modes” where colors are included (like orange) and then lock in one one to “hold” it there. But this color can then not be saved as an option- you have to trick it again later. This is not a good way to have to go about this in 2025. I would like to see a color selector option where you can customize and then save whatever color you want to a “favorites” to then use. Also the “party mode” has these pre set color combo’s it will modulate between: again I’d have expected an option here to make a custom one including what all colors it will include and how long each color is displayed. This may seem like asking for a lot but these seem like software limitations only which could be expanded on so we can do whatever light color we want and program them for whenever we feel like. I should be able to program it to display a different color or combo “party” mode every day of the week and maybe even different times/ colors within the same day with a better app design.

Developer Response
Hi, thank you for sharing your feedback regarding the lighting enhancements in the application. We truly value your input, as it helps us better understand user needs and improve the overall experience. Could you please send us your review and username at PoolAppSupport@pentair.com? So we will share with our development team for consideration in future updates. We appreciate your engagement and support in helping us make the app even better.
About the light options
07/04/2025

Ianspeein

Works so far for basic stuff like lights on/ off and a few colors. You can program light schedule but only for either weekend (Sat/ Sun) or weekdays (all other days) but that’s it. You can’t for example program it for Friday and Saturday night only or multiple times in a given day.The solid color options are very limited and there is no way to really adjust them beyond what’s there. Well actually I think I figured out a trick where you can start one of the “party modes” where colors are included (like orange) and then lock in one one to “hold” it there. But this color can then not be saved as an option- you have to trick it again later. This is not a good way to have to go about this in 2025. I would like to see a color selector option where you can customize and then save whatever color you want to a “favorites” to then use. Also the “party mode” has these pre set color combo’s it will modulate between: again I’d have expected an option here to make a custom one including what all colors it will include and how long each color is displayed. This may seem like asking for a lot but these seem like software limitations only which could be expanded on so we can do whatever light color we want and program them for whenever we feel like. I should be able to program it to display a different color or combo “party” mode every day of the week and maybe even different times/ colors within the same day with a better app design.
Developer Response 07/06/2025
Hi, thank you for sharing your feedback regarding the lighting enhancements in the application. We truly value your input, as it helps us better understand user needs and improve the overall experience. Could you please send us your review and username at PoolAppSupport@pentair.com? So we will share with our development team for consideration in future updates. We appreciate your engagement and support in helping us make the app even better.
Disappointing
02/19/2022

-Uninstalled-
Not sure how this app is rated so high. It essentially turns lights on and off. The app lags when you ask it to do something and this is especially annoying when something goes wrong. I own 2 Pentair IntelleBrite lights, 3 MagicStream Laminars and a Color Sync Controller. Simple, but really expensive where I live. As part of the set up (we’ve owned it two weeks) the pool company came out to make minor adjustments, turned the power off for whatever reason, and now the lights are out of sync. Also the Solenoid Thumper stays on for every program - and it is LOUD. Here’s the problem, the only way to fix these problems requires toggling the power off and on, in rapid succession, multiple times within 30 seconds. This is impossible to do because both the app and the controller lag when you try to turn the system off and on. Why doesn’t the app or controller take what you have into consideration and just have a Solenoid Thumper Off/On button? Why doesn’t the App have a Sync Lights button?I find it hard to understand why a simple light switch that’s been around for decades or an old version of their own controller can solve these problems, but a brand new system - that was created by the same company, has no simple solution. When you set up the app, it asks you questions about your pool and your location. I now see this is done just to see you things in the future, not serve your needs. Super disappointing.

Developer Response
Hi, just wanted to follow up with you on this review. Can you please let us know if there's anything else we can do to help? We can be reached at homeappsupport@pentair.com. We're here to help ensure your experience with our app is smooth and enjoyable. Your updated review can help other users and provide valuable insights. Thank you for your continued support.
Disappointing
02/19/2022

-Uninstalled-

Not sure how this app is rated so high. It essentially turns lights on and off. The app lags when you ask it to do something and this is especially annoying when something goes wrong. I own 2 Pentair IntelleBrite lights, 3 MagicStream Laminars and a Color Sync Controller. Simple, but really expensive where I live. As part of the set up (we’ve owned it two weeks) the pool company came out to make minor adjustments, turned the power off for whatever reason, and now the lights are out of sync. Also the Solenoid Thumper stays on for every program - and it is LOUD. Here’s the problem, the only way to fix these problems requires toggling the power off and on, in rapid succession, multiple times within 30 seconds. This is impossible to do because both the app and the controller lag when you try to turn the system off and on. Why doesn’t the app or controller take what you have into consideration and just have a Solenoid Thumper Off/On button? Why doesn’t the App have a Sync Lights button?I find it hard to understand why a simple light switch that’s been around for decades or an old version of their own controller can solve these problems, but a brand new system - that was created by the same company, has no simple solution. When you set up the app, it asks you questions about your pool and your location. I now see this is done just to see you things in the future, not serve your needs. Super disappointing.
Developer Response 10/13/2023
Hi, just wanted to follow up with you on this review. Can you please let us know if there's anything else we can do to help? We can be reached at homeappsupport@pentair.com. We're here to help ensure your experience with our app is smooth and enjoyable. Your updated review can help other users and provide valuable insights. Thank you for your continued support.

In this release, we’ve focused on stability and performance to keep your experience smooth and reliable. What’s new in 4.2.17: + General performance improvements across the app + Stability updates to support upcoming features + Under-the-hood enhancements to improve reliability We’re always working to improve the Pentair experience. Make sure you keep automatic updates turned on so you get the latest improvements as soon as they’re available.

Version 4.2.17

Feb 16

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Browsing History
- Identifiers
- Usage Data
- Diagnostics