Open doors with your phone.
PDK Access by ProdataKey – Mobile Access Control Made Simple
The PDK Access app transforms your phone into a secure mobile credential, replacing the need for physical cards or key fobs. Instantly send or receive a credential for your property via email. Whether you’re an employee, administrator, or ProdataKey (PDK) installation partner, powerful access control is always at your fingertips.
For Employees or End Users
Unlock doors with Bluetooth credentials by simply moving your phone near a reader. Or, tap a button in the app to unlock a door. Invites arrive by email, or add your email address in the app to retrieve an existing credential. Your organization chooses which unlocking methods are available for your property.
For Administrators
Manage your PDK system from anywhere, anytime. Grant or revoke access, add schedules to lock doors, view reports, and get instant alerts—no need to be at your desk to be in control of building access. Save time and cut costs by emailing digital credentials to any employee or user.
For Integrators & Technicians
Streamline installations, configuration, and service calls. Leave your laptop in the truck—install a PDK system from start to finish on your phone with the same, complete PDK.io look, feel, and feature set. With everything in your pocket, you can manage and troubleshoot customer issues remotely—anytime, anywhere.
Secure. Flexible. Mobile. PDK Access by ProdataKey puts you in complete control of your physical security.
Note: PDK access control solutions are provided exclusively through our network of trained, certified installation partners. For security reasons, all end-user support is handled by these partners, not PDK. If you need assistance, contact your on-site security team or property manager—they’ll work directly with a PDK partner to resolve any issues at your location.
I am not software savvy but yet I can make this work to fit our needs. It says something about the ease of working with it!!
Developer Response
Thanks for your review. Glad the hear the ease of use is making a difference for you.
Constantly locked out of my building
Locked out resident
This app is terrible. Nothing but bad experiences. When I first moved in to my apartment I got my account set up, but it didnt work to open doors properly with the reader feature, I could only tap doors listed in the app to manually open them. I deleted the app, the apartment deleted my credentials and we got set up from the ground up all over again. The mobile reader feature worked well for a few weeks, but then a few days ago it randomly stopped working even though my bluetooth was on and I was connected to the internet. The only thing that worked was tapping doors in the app to open them, which is a major pain since my apartment has 3 buildings with like 100 pdk doors listed. I closed the app and reopened it, restarted my phone, and nothing worked until I deleted the app, redownloaded it and signed in all over again. Doing this took away all the options to manually open doors by tapping them in the app(the door options literally just werent there), but I could at least use the mobile reader to get in after troubleshooting for like 5 mins outside in 105 degree heatToday it happened again, the mobile reader stopped working and any time I tried to tap a door in the app(the door options randomly reappeared I guess) it told me I wasnt connected to the internet(I was). I restarted my phone, deleted and redownloaded the app, signed in all over again and the same issue was still happening. Nothing worked, I wasnt able to get into the building whatsoever. I ended up having to walk around my building until I found someone who also lived there and let me in. He told me that he hated the pdk app too since the night before he couldnt let his girlfriend in with remote entry, but his mobile reader ay least worked. Its honestly scary knowing that I wouldnt be able to get to my apartment if my phone were dead or if the app randomly decided to act up like this. This app has been a terrible experience so far and Ive only had it for a month. Im hoping my apartment lets sets up traditional key fobs cause this app is a nightmare
DELETE THIS IMMEDIATELY
anth235
This is the worst app I’ve ever come across. It’s so terrible it forced me to write my first ever review. How do you make an app that only allows you to access doors on ONE device? Half the time it doesn’t work and it’s so inconvenient. If you want to switch devices because again, only ONE device is allowed at a time, it blocks you because you’ve been resetting “too much”. I don’t know how it’s possible to create an app with 1.7 stars, but you guys managed to do it. To the developers: please consider deleting this app immediately. It doesn’t even deserve to be on the App Store.
Developer Response
The PDK Access App can be used by multiple people, but since it's a security app provided by an organization, the organization must invite additional users or grant access to a different device. Please reach out to your Property or Facility Manager. If we can help you in any way, reach us at stars@prodatakey.com.
Pain to use for entry onto property
TheRealMohammad
App is very frustrating to use. Too many friction points. User has to (1) stop in front of the gate, (2) fish the phone out of a pocket or pick it up from a crad (both of which trigger a "using phone while driving" alert with insurance company monitoring systems (3) un lock the phone, (4) bypass the driving safety feature (5) open the PDK app (6) locate the gate (7) click to open the gate and hope it works.
What’s New
• Improved messages when access is restricted, a door is unavailable due to its schedule, or access starts on a future date.
• See more doors at a glance with a more compact card carousel at the top of the app.
• Easily identify doors set to Do Not Disturb with a new icon and a clear explanation when tapped.
• Find options and switch between user and admin/installer modes with a new menu icon at the top of the app.
• Updated welcome screens to improve the first-launch experience of features.
• Refreshed button colors and icons.
• Enhanced dark mode theme for improved usability.
What’s Fixed
• Fixed an issue that could interrupt Bluetooth connectivity at doors until the app was restarted.
• Corrected issues when switching between Bluetooth and Mobile Button credentials.
• Fixed multiple crashes and app freezes identified through analytics to improve stability.
• Resolved timeouts and blank screens when refreshing or opening Manage Access (installer/admin feature).
Version 3.2.0
The developer, ProdataKey, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
ProdataKey, LLC
Size
107.6 MB
Category
Business
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPad Requires iPadOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Mac Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
