Spring Health provides personalized mental healthcare and wellness support designed to help you feel your best. Download the app to unlock your benefit (at no cost to you). Browse our diverse provider network and schedule therapy or other care appointments from anywhere. No matter what you’re going through, you’ll find therapists who can relate. Explore our library of self-guided exercises, called Moments, and build skills to manage stress, anxiety, sadness, or whatever you’re experiencing in life right now.
Depending on your benefit’s coverage, Spring Health can also be available for your family. Get mental health support for your loved ones right from the app.
About Spring Health
Finding the right mental health resources can be daunting and confusing — that’s why we’re here. Spring Health’s whole mission is to get more people better support for managing stress, anxiety, depression, or anything else they experience. Our data-based approach reduces the trial-and-error period of your treatment, so the support you get is actually supportive.
Download the Spring Health app to:
Schedule appointments (get access to a provider in as little as 2 days)
Access Moments, our library of wellness exercises on subjects like meditation, sleep, and more
Search our diverse network of licensed clinicians (our providers have an average 9.4/10 rating among our members)
Receive personalized care recommendations
Message your dedicated Care Navigator at any time
Get 24/7 support
Getting started is simple:
Sign up to create your free account
Take a quick assessment: Answer a handful of questions so that we can tailor your care to you. Our clinically-validated wellness assessment personalizes your care, addressing your immediate needs and long-term goals.
Get a personalized care plan: Once you complete your assessment, you’ll get a care plan that is made for your immediate needs. We’ll also match you with a Care Navigator (a licensed clinician), who can help set up appointments, answer your questions, and guide your care.
Explore your care: Book a session, or just explore the app. If you’re hesitant about taking the first step or have any questions, check in with your dedicated Care Navigator – that’s what they are there for. If you’re feeling like some quick support right away, try Moments, our collection of guided exercises.
Does Spring Health keep my participation confidential?
Absolutely – your privacy is our priority. We only use your answers and information to create a personalized treatment to help you get better, faster.
How much does Spring Health cost?
Spring Health is no additional cost to you. Depending on your benefit, your dependents may also have access to the benefit at no additional cost. Costs for therapy and medication management may be subject to costs associated with your health plan.
(Updated) Reflections are not submittable on mobile app
mrdeadsake
Edited:Okay so someone actually reads these. The bug in the following section was fixed about a week after I submitted this review. I’m really impressed with the dev team responding and fixing the bug. When attempting to fill out a reflection at the request of my care navigator it is impossible to submit the reflection because the iOS keyboard covers up the submit button and there’s no way to scroll or change the view in a way that will allow for the submit button to be clicked. Really disappointing because doing extra work like this is already hard and it’s makes changing my life and my mental health more difficult since my momentum for progress is just halted. My care navigator said she has heard this complaint from multiple individuals and has even tried to raise the issue with someone from product at spring as well. Happy to update my review if this is fixed
Misleading Billing
alexia511
I literally never leave reviews but I can’t help but warn others about this god awful experience I have had with this company. I want to preface this with, it has nothing to do with the app or the therapy session itself. Both were great and that’s why I am even more frustrated. My issue is my employer offered three free sessions as a benefit and I decided to take advantage of it. After my third session I got in touch with the billing team because I wanted to see how much the sessions would cost me moving forward to see if it was something I could afford to continue with. I was told it would be a $20 copay and I had them confirm this multiple times. A few months go by and I get a bill in the mail for about $2000, they then tried charging me full price per session! When I got in touch with the billing team they stated that it was a mistake on their end and they misspoke about how my insurances would help cover the sessions. They told me they’d adjust all the sessions down to the $20 they originally told me and that’s all I’d have to pay. Fast forward 6 months later and they’re still trying to get me to pay full price and submit a super bill when they know insurance isn’t going to cover the cost. It’s been back and forth circles with them and it’s beyond frustrating because no one ever actually helps. For a company that is meant to help with your mental health they sure are doing a great job at increasing my stress let me tell you. 10/10 don’t recommend.
Developer Response
Thank you for taking the time to share your experience with us. Our team is committed to ensuring a positive and seamless experience for all our users and we genuinely apologize for the frustration you've encountered with the billing process.We were able to identify your case and will be honoring the original $20 copay quote provided by our billing team. We made the adjustments on our end and have reached out back out to you over email. If you have any other questions we'd be happy to assist over the active email thread we have with you.Thank you again for your feedback, we appreciate your understanding as we work to continuously improve our services
Easy and convenient
enooBleinaD
Really impressed with this app and how easy it is to use. I found a therapist who offers evening appointments and he is great! The availability fit my schedule perfectly and the process of scheduling in the app is so easy. Medication management appointments are also available and are covered under my plan (2/year). Really well done app that is very easy to use, the add to calendar button is great to quickly add the appointment and link to my calendar in one tap.
Notifications complaint and more
MLKav
App does not send any type notifications about receiving messages from a provider. Appointment notifications are spotty. I have all types of the notifications enabled email, text , push notification etc. I sometimes toggle it on and on. There has been several times I have missed messages! It’s become routine to check everyday for a reply. One of my providers says she doesn’t use messages for updates but says for me to email her but it is sometimes not secure/ encrypted for client sensitive information. Not sure if that is against protocol. Other issue is , when I use desktop web version for a session lately , even though my camera and mic are on beforehand , it still redirects to zoom workspace. I have tried to troubleshoot it but still the same. Almost every session! Please look into these things @ Spring Health!!! I’m quite tech savvy so I know these issues aren’t on my end, Thanks.
This version contains bug fixes and general improvements.
Version 4.82.0
The developer, Spring Health, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Contact Info
Identifiers
Usage Data
Sensitive Info
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Spring Care, Inc
Size
251.6 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Languages
English
Age Rating
13+
13+
This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
