Portland General Electric

Name: Portland General Electric
Rating: 4.1 (501 reviews)
Author: Portland General Electric Company

Manage your PGE account

Free

501 Ratings
Ages

4+
Years
Category

Utilities
Developer

Portland General Electric Company
Language

EN
+ 1 More
Size

116.4
MB

Stay connected with your energy, no matter where you are. The Portland General Electric app makes it easy to manage your account, track your energy use, get personalized alerts and more! * View and pay your bill or schedule future payments * Monitor your energy use and discover personalized ways to save * Report power outages and see real-time updates on our outage map * Enroll in helpful programs and monitor your progress * Get custom alerts for bills, energy use and power outages * Start, stop or move your PGE service with just a few taps * Go paperless and manage Auto Pay with ease * Get personalized energy-saving tips to help lower your bill Data charges may apply. Fees may apply for some payment methods.

Ratings & Reviews

4.1

out of 5

501 Ratings

Removed a useful feature (FP auth)
07/12/2024

74KennyR74
This app generally works well to pay my bill and to get updates on outage info, unfortunately in the latest release of the app they removed the fingerprint authentication feature, making Face ID the only automatic authentication option. For those of us who still have fingerprint identification devices (eg iPhone SE) we have to resort to the old method of email and password to login. You should have considered your user base before completely removing a useful feature.
Removed a useful feature (FP auth)
07/12/2024

74KennyR74

This app generally works well to pay my bill and to get updates on outage info, unfortunately in the latest release of the app they removed the fingerprint authentication feature, making Face ID the only automatic authentication option. For those of us who still have fingerprint identification devices (eg iPhone SE) we have to resort to the old method of email and password to login. You should have considered your user base before completely removing a useful feature.
Updates, updates, updates
10/16/2022

Nickoala
I try to go into this app once a month and it seems that there’s always an ‘update’ it forces me to make. I normally avoid updates in general since I know that there’s a good chance they screw something up, but this app forces you to make them. Shockingly, after I updated the app today it wouldn’t let me type in my password properly - not good. I won’t be using this app again. //// Review update: worst app ever. Just tried signing in again for the first time in months (of course I had to update the app first.) Asked me if I wanted a bunch of notifications — I don’t care, I just wanted to check something real quick. After I get through the tedious list of notifications, the app won’t load. Honestly stunning how bad of an app this is. I’ve used a lot of companies’ apps — this is the worst one. It hasn’t saved me time; it’s taken up my time
Updates, updates, updates
10/16/2022

Nickoala

I try to go into this app once a month and it seems that there’s always an ‘update’ it forces me to make. I normally avoid updates in general since I know that there’s a good chance they screw something up, but this app forces you to make them. Shockingly, after I updated the app today it wouldn’t let me type in my password properly - not good. I won’t be using this app again. //// Review update: worst app ever. Just tried signing in again for the first time in months (of course I had to update the app first.) Asked me if I wanted a bunch of notifications — I don’t care, I just wanted to check something real quick. After I get through the tedious list of notifications, the app won’t load. Honestly stunning how bad of an app this is. I’ve used a lot of companies’ apps — this is the worst one. It hasn’t saved me time; it’s taken up my time
App uses too much data
02/19/2021

illintechnology
The app is fictional enough. And really, in most months I wouldn’t really need to use it ever as my PGE Bill is automatically paid from my bank account every month, but my power has been out for 4 days now so I’ve had to check the status of my outage multiple times a day and the size of the service calls/responses have been massive. iOS tells me that the PGE app has used more data than Instagram, and that’s wild because Instagram has photos and videos and the PGE app is likely just some JSON or XML. Obviously some overbloated service is sending some massive payloads. Feel bad for the developers that work on the app.
App uses too much data
02/19/2021

illintechnology

The app is fictional enough. And really, in most months I wouldn’t really need to use it ever as my PGE Bill is automatically paid from my bank account every month, but my power has been out for 4 days now so I’ve had to check the status of my outage multiple times a day and the size of the service calls/responses have been massive. iOS tells me that the PGE app has used more data than Instagram, and that’s wild because Instagram has photos and videos and the PGE app is likely just some JSON or XML. Obviously some overbloated service is sending some massive payloads. Feel bad for the developers that work on the app.
Bare minimum effort of an app
11/25/2021

sototallycarl
It generally works, but clearly a wrapper on the web app. UI is clunky and non-native. With autopay on it still gives the option to pay with no indication that auto pay is scheduled. Not the worst utility app in the world, but it’s one of the cases where the website is actually better. In generally I appreciate the breakdown in usage, by the hour even.
Bare minimum effort of an app
11/25/2021

sototallycarl

It generally works, but clearly a wrapper on the web app. UI is clunky and non-native. With autopay on it still gives the option to pay with no indication that auto pay is scheduled. Not the worst utility app in the world, but it’s one of the cases where the website is actually better. In generally I appreciate the breakdown in usage, by the hour even.

• Enhanced bill review experience for smoother navigation • Improved bill PDF downloads for more reliable access • Refined interface visuals with updated text and icon display

Version 9.1

Jan 9

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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Portland General Electric

Manage your PGE account

Ratings & Reviews

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Version 9.1

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Data Not Linked to You

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