I installed the App and my log in didn’t work. It kept saying “something went wrong try again later”. So I reinstalled the App. This time, it didn’t even let me log in. Just the error message. I then re-started my phone and it finally worked. Just wanted to leave a review in case there are some users out there with similar issues.

For the past two months, I have been unable to login and pay my mortgage statement. On the computer through the browser, I get an error message that something has happened. It doesn’t matter what time I login it does not matter what day I login. I always get the “something has happened” error message. When I login through the app, it doesn’t login at all it just does that little tiny wheel of death. I am still unable to pay, and the loan number is not the same as what my loan number is so if the company has changed it, I have not been notified. I’ve been told that this bug would be fixed and it is not. I have not been able to call to pay my latest mortgage payment, but that is how I was in. I ended up resolving the issue last month. However, my loan number matched last month and for some reason this month it doesn’t.

Every time I log in, I get hit with a menu that pops up giving me the option to enroll in “popular settings”, but instead of letting me click on anything it just had a little loading icon on the screen and it basically froze up forever. So I can’t log into the app at all, basically. Needs a swift fix bc app is unusable in current state

Every other time I try to login into my ServiceMac online/app account, it displays the unable to login error with the following message: "Sorry, something happened. Please try again at a later time."This is very inconvenient, inefficient and time consuming as a customer. There's no point in having an online account if you cannot access it more than half the time. Please improve your online account management platform ASAP.I cannot recommend ServiceMac to anyone with the current state of affairs.