L&L Hawaiian Barbecue

Name: L&L Hawaiian Barbecue
Rating: 4.2 (1024 reviews)
Author: L&L Franchise Inc.

Loyalty program

Only for iPhone

Free

1K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

L&L Franchise Inc.
Language

EN
+ 4 More
Size

84.1
MB

iPhone

***PLEASE NOTE THAT THE APP IS AVAILABLE ONLY AT SELECTED STORES*** We add more and more L&L stores to the app every week. Install the app and stay tuned for the updates. The L&L Hawaiian BBQ App deepens the relationship between you and L&L. Receive enhanced services and rewards like a Free Spam Musubi or French Fries just for signing up! GET REWARDS Receive points for every order and use them for rewards. TAKEAWAY ORDER AND PAY Use our app to order ahead and pay for takeaway. STAY IN TOUCH As a member of our community, you’ll receive updates about special offers and rewards! FIND YOUR FAVORITE STORE Find the restaurant closest to you so you'll always know the quickest way to get your food. GIVE FEEDBACK We're here to provide you a quality dining experience. Let us know how we're doing by submitting feedback in the app. Founded in Honolulu as L&L Dairy in 1952, L&L became a popular eatery in Hawaii. The iconic L&L Hawai‘i brand was founded in 1976 by Eddie Flores, Jr. and Johnson Kam, who have grown the company into the most popular restaurant franchise specializing in Hawaii cuisine throughout the world. Today L&L Hawai‘i offers Hawaiian-style comfort food and hospitality at its 205 locations throughout 15 states and Japan. For more, visit hawaiianbarbecue.com.

Ratings & Reviews

4.2

out of 5

1K Ratings

Good app but changes previous orders
03/30/2022

fourteetwo
The app works like expected mostly except for when placing previous orders. For example: I ordered a mini chicken katsu with rice and Mac salad. When going to order it again, it shows the right items when selecting a re-order but in the cart it changes them (apps says Mac salad and rice but cart says rice and rice) so I have to remake the order again. It’s not inconvenient but annoying that the app won’t recreate the order when given the option. Fix that and it’ll be good to go.
Good app but changes previous orders
03/30/2022

fourteetwo

The app works like expected mostly except for when placing previous orders. For example: I ordered a mini chicken katsu with rice and Mac salad. When going to order it again, it shows the right items when selecting a re-order but in the cart it changes them (apps says Mac salad and rice but cart says rice and rice) so I have to remake the order again. It’s not inconvenient but annoying that the app won’t recreate the order when given the option. Fix that and it’ll be good to go.
Basically useless
01/04/2025

LexxLuuthor
Not sure why I even have the app downloaded anymore, but I guess part of it is that I racked up a bunch of loyalty points back when the app DID work, and now I haven’t been able to order at my restaurant for months. And the app isn’t even consistent with what the error is: sometimes ordering for the location is unavailable, other times only two food items are listed on the menu, other times I get all the way to the end of the process and the payment process flubs. I’ve sent messages to corporate contact emails and even their social medias but it’s apparent they don’t really care. Also new development: I can’t even order online through the desktop website anymore. It lists a single food item available for ordering. Really disappointed in L&L
Basically useless
01/04/2025

LexxLuuthor

Not sure why I even have the app downloaded anymore, but I guess part of it is that I racked up a bunch of loyalty points back when the app DID work, and now I haven’t been able to order at my restaurant for months. And the app isn’t even consistent with what the error is: sometimes ordering for the location is unavailable, other times only two food items are listed on the menu, other times I get all the way to the end of the process and the payment process flubs. I’ve sent messages to corporate contact emails and even their social medias but it’s apparent they don’t really care. Also new development: I can’t even order online through the desktop website anymore. It lists a single food item available for ordering. Really disappointed in L&L
Requires Registration to Determine if Location Supports Ordering
04/08/2022

Drujon
Despite having an “order online” button on the Aurora, CO store location, you are forced to download the app and register an account in order to even be told that your location doesn’t offer online ordering. At the Aurora location, I’ve sat on hold for 15 minutes and gotten to the restaurant and discovered there was nobody in line and no reason they couldn’t have taken an order fifteen literal minutes ago. It’s ridiculous that they do this and then have the gall to be dishonest about online ordering. I shouldn’t have to periodically download this app to check again if online ordering is yet available. Fix your website and stop promoting “ordering online” for location detail pages that are not yet supported.
Requires Registration to Determine if Location Supports Ordering
04/08/2022

Drujon

Despite having an “order online” button on the Aurora, CO store location, you are forced to download the app and register an account in order to even be told that your location doesn’t offer online ordering. At the Aurora location, I’ve sat on hold for 15 minutes and gotten to the restaurant and discovered there was nobody in line and no reason they couldn’t have taken an order fifteen literal minutes ago. It’s ridiculous that they do this and then have the gall to be dishonest about online ordering. I shouldn’t have to periodically download this app to check again if online ordering is yet available. Fix your website and stop promoting “ordering online” for location detail pages that are not yet supported.
Poor App Performance
11/01/2022

Migggyy
This app seriously needs an update, the only reason I gave it two stars is because of the times it has worked it is useful but with some of the me u items not even having pictures and many options not being available due to poor maintenance it really make it difficult to want to continue to even order in person with this business. Poor maintenance seems to also be consistent with some locations I have been to recently. You’re better off ordering through a business’ app that actually works.
Poor App Performance
11/01/2022

Migggyy

This app seriously needs an update, the only reason I gave it two stars is because of the times it has worked it is useful but with some of the me u items not even having pictures and many options not being available due to poor maintenance it really make it difficult to want to continue to even order in person with this business. Poor maintenance seems to also be consistent with some locations I have been to recently. You’re better off ordering through a business’ app that actually works.

General improvements and optimizations.

Version 112.20.20

12/02/2025

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L&L Hawaiian Barbecue

Loyalty program

Ratings & Reviews

What’s New

Version 112.20.20

App Privacy

Data Used to Track You

Data Not Linked to You

Accessibility

Information

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