Thank you so much! We’re so happy to be part of your pregnancy journey, and we hope it’s filled with health and wonderful memories. Could you let us know the name of the location where you had your ultrasound? We’d love to send them a special thank you as well.Also, if you have any questions, feel free to reach out to us at us_help@momitalk.com. ❤️Momitalk Support Team

Hello, thank you for taking the time to share your feedback. We sincerely apologize for the frustration and confusion caused by our recent announcement. The experience you described is not the standard we aim for, and we regret any distress this has caused our valued partners.Based on your review, it appears there has been a significant misunderstanding, and we apologize for any lack of clarity in our communication: - We want to assure you and other studios that our plan does not involve requiring you to charge your clients a mandatory $10 fee for our service. - The promise we made to our partners is important to us, and our goal is to find a sustainable path forward that works for everyone, not to suddenly impose fees on your clients.We would like to connect with you directly to explain the new model correctly and discuss a solution that works for your studio. Please contact us at us_sales@humanscape.io so we can personally address your concerns and rebuild your trust.Sincerely,Momitalk Team

Hi Count Down Mom, We’re sorry for the inconvenience. Please email us at us_help@momitalk.com with your original Momitalk account email and the Momitalk barcode you received from your service provider. Once we receive this information, we will take immediate action to resolve the issue. Thank you so much for your patience.