MortgageQuestions

Name: MortgageQuestions
Rating: 4.8 (53168 reviews)
Author: Onity Mortgage Corporation

Finance

Only for iPhone

Free

53K Ratings
Age Rating

4+
Years
Category

Finance
Developer

Onity Mortgage Corporation
Language

EN
English
Size

111.6
MB

iPhone

The MortgageQuestions (MQ) app puts essential account and property insights right at your fingertips. Stay informed with up‑to‑date account details, estimated home values, and recent neighborhood sales—all in one intuitive, easy‑to‑navigate experience. Key Features • Simple Sign‑In: Log in with your existing username and password, or register as a new user directly in the app. • Fast & Easy Payments: Make one‑time payments or enroll in AutoPay for effortless monthly management. • Document Access: View statements, including escrow, tax, and insurance details. • Home & Neighborhood Insights: Explore estimated property values and discover recent sales in your area. • And much more! Managing your mortgage on the go has never been easier. Download the MQ app today!

Ratings & Reviews

4.8

out of 5

53K Ratings

Making payments on the App
05/03/2024

Phhjc
It has been impossible for me to make my payments on the website for some months. I have tried Google, Firefox, and Safari. So, it is a relief to be able to make a payment on the app because it is quite easy to navigate. I hope others don’t have the same problem, specially the elder that might have some initial obstacles with apps. Of course, there are many that don’t have this problem.

Developer Response
Hi, we are sorry to hear about the issue you are facing. Request you to call us at 1-833-862-0732 and our web support team will be able to assist you.
Making payments on the App
05/03/2024

Phhjc

It has been impossible for me to make my payments on the website for some months. I have tried Google, Firefox, and Safari. So, it is a relief to be able to make a payment on the app because it is quite easy to navigate. I hope others don’t have the same problem, specially the elder that might have some initial obstacles with apps. Of course, there are many that don’t have this problem.
Developer Response 05/06/2024
Hi, we are sorry to hear about the issue you are facing. Request you to call us at 1-833-862-0732 and our web support team will be able to assist you.
Never thought having my Mortgage bought out would be so bad!
02/16/2021

Tjinaz7
So with the super low interest rates, we re-financed our mortgage with RocketMortgage. Their app was pretty good. I became a bit concerned when a no-name lender (PHH) bought our mortgage. Even though it’s only been one month, I’m already extremely disappointed. This app is clunky, unstable & really just miserable to try using. The inability to schedule a specific date for your payment is absolutely unacceptable! Then once you find the app won’t allow a specific date to be chosen, it locks up & will not allow you to back out. Only option is to close the app & log back in. Which by the way is sketchy as well. At times I’m not allowed to log into my own account, or given a prompt stating I’m not authorized to make electronic payments. The developers should consider basic functionality rather than throwing in duplicate info such as home values in my neighborhood. I presume they’ve heard of Zillow? If rates keep dropping, I may consider another refi just to escape this piece of crap app!

Developer Response
We're sorry to hear about your experience with the app. We are working hard to continuously improve the app and we appreciate and thank you for your feedback. If there is anything we can assist with or if there are any additional details you would like to share, please email us at customercare@mortgagefamily.com. Thank you.
Never thought having my Mortgage bought out would be so bad!
02/16/2021

Tjinaz7

So with the super low interest rates, we re-financed our mortgage with RocketMortgage. Their app was pretty good. I became a bit concerned when a no-name lender (PHH) bought our mortgage. Even though it’s only been one month, I’m already extremely disappointed. This app is clunky, unstable & really just miserable to try using. The inability to schedule a specific date for your payment is absolutely unacceptable! Then once you find the app won’t allow a specific date to be chosen, it locks up & will not allow you to back out. Only option is to close the app & log back in. Which by the way is sketchy as well. At times I’m not allowed to log into my own account, or given a prompt stating I’m not authorized to make electronic payments. The developers should consider basic functionality rather than throwing in duplicate info such as home values in my neighborhood. I presume they’ve heard of Zillow? If rates keep dropping, I may consider another refi just to escape this piece of crap app!
Developer Response 02/21/2021
We're sorry to hear about your experience with the app. We are working hard to continuously improve the app and we appreciate and thank you for your feedback. If there is anything we can assist with or if there are any additional details you would like to share, please email us at customercare@mortgagefamily.com. Thank you.
Cannot Schedule Payments?
02/05/2021

✋🌞
Is this a glitch in the app? There is no option to select a specific day to make a payment. Anytime I try to schedule a later date it says invalid must schedule date before “today’s date”, which defeats the purpose of scheduling a payment. It’s a bit inconvenient to have to log in on a specific date I want to pay vs being able to schedule a payment on the day I wish to pay. Also after attempting to choose the date the app’s screen freezes. You can no longer click to pay or exit out. You have to kill the app then login again. It’s a bit troublesome at the moment. I hope these are simply glitches and they can be fixed with an update.

Developer Response
Hello, just wanted let you know we recently enhanced our website and mobile app and now offer the the ability to schedule future-dated payments. We hope you are able to utilize this feature and we thank you again for your feedback!
Cannot Schedule Payments?
02/05/2021

✋🌞

Is this a glitch in the app? There is no option to select a specific day to make a payment. Anytime I try to schedule a later date it says invalid must schedule date before “today’s date”, which defeats the purpose of scheduling a payment. It’s a bit inconvenient to have to log in on a specific date I want to pay vs being able to schedule a payment on the day I wish to pay. Also after attempting to choose the date the app’s screen freezes. You can no longer click to pay or exit out. You have to kill the app then login again. It’s a bit troublesome at the moment. I hope these are simply glitches and they can be fixed with an update.
Developer Response 07/26/2021
Hello, just wanted let you know we recently enhanced our website and mobile app and now offer the the ability to schedule future-dated payments. We hope you are able to utilize this feature and we thank you again for your feedback!
Worst mortgage company
09/14/2021

hiking_colorado
Call during business hours and you will receive a “please call back during business hours” message. And that’s only after you go through 20+ prompts to get where you need to be on the phone call. Have had to call multiple times to try and fix their own mess up that makes them believe the house was uninsured for a 2 month time frame even though I have given proof of insurance (something they should easily be able to obtain from the policy they already have on file) this is all a ploy to tack on extra fees to the loan that with their personal insurance coverage that is outrageously priced. How this business is allowed to exist with all the regulations around home loans astounds me. I hope this company gets what it has coming to it.

Developer Response
Apologies for the delayed reply. We take all customer feedback very seriously and are sorry to hear about your experience. Can you please email us your contact details at customercare@mortgagefamily.com so we can reach out to you to assist. Thank you.
Worst mortgage company
09/14/2021

hiking_colorado

Call during business hours and you will receive a “please call back during business hours” message. And that’s only after you go through 20+ prompts to get where you need to be on the phone call. Have had to call multiple times to try and fix their own mess up that makes them believe the house was uninsured for a 2 month time frame even though I have given proof of insurance (something they should easily be able to obtain from the policy they already have on file) this is all a ploy to tack on extra fees to the loan that with their personal insurance coverage that is outrageously priced. How this business is allowed to exist with all the regulations around home loans astounds me. I hope this company gets what it has coming to it.
Developer Response 09/29/2021
Apologies for the delayed reply. We take all customer feedback very seriously and are sorry to hear about your experience. Can you please email us your contact details at customercare@mortgagefamily.com so we can reach out to you to assist. Thank you.

We're always listening to your feedback and working to make the MortgageQuestions app better for you. Enable automatic app updates on your device to ensure you always have the latest version.

Version 9.3.6 Mar 23

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Onity Mortgage Corporation
Size: 111.6 MB
Category: Finance
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

More by Onity Mortgage Corporation

View

Onity Mortgage

Finance

You Might Also Like

View

Freedom Mortgage

Finance
View

loanDepot Mobile

Mortgage Payments & Balances
View

Newrez

Finance
View

Shellpoint

Finance
View

My LoanCare Go

Your mortgage on the go.
View

My UWM Loan

Finance
View

Rocket Mortgage

Mortgages made simple
View

Rate: Home, Finance & Wellness

Stress less, live more
View

Your Mortgage Online

Finance
View

Lakeview Mortgage

Your mortgage on the go.

MortgageQuestions

Ratings & Reviews

Making payments on the App

Never thought having my Mortgage bought out would be so bad!

Cannot Schedule Payments?

Worst mortgage company

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Onity Mortgage Corporation

Onity Mortgage

You Might Also Like

Freedom Mortgage

loanDepot Mobile

Newrez

Shellpoint

My LoanCare Go

My UWM Loan

Rocket Mortgage

Rate: Home, Finance & Wellness

Your Mortgage Online

Lakeview Mortgage