Easee Installer
For installers and partners
Free · Designed for iPad. Not verified for macOS.
Security is everything
When using the Installer app, only approved installers can set up and configure Easee products, this way we can ensure that all installations are carried out correctly. If you are not a part of a registered Easee Partner company you can apply to have your company registered from within the app.
Install and set up
Configuring an easee charging site has never been easier! All you need is a compatible phone with NFC to set up and configure the site and the backplates you want to add to it.
You can install and set up a completely new site or update an existing one! All the sites you have access to are available from the installer app.
All you need is the app
Transfer the site data to the backplate by holding your phone over the backplate. With the Installer app, it is even possible to install a complete Easee Ready installation without the need for a Chargeberry. From the Installer app, you can also factory reset a backplate by wiping its data.
Work offline
The Installer app requires an internet connection to sync all the data to and from the cloud, however you can use the app from a location where there is no internet available like deep within a parking garage, we will make sure to upload all the information to the cloud once you are back online.
more New:
• Job Details now shows the assigned installer.
• Installers can clear all Equalizer managed circuits (child devices) and see unknown circuits.
Improvements:
• More compact job cards now show Site ID and site details as icons.
• Site search now shows loading progress while fetching additional results.
• New note text is now localized.
• Updated the New note icon.
• Notes are more visible in site preconfiguration and overview.
• Installer company list no longer freezes the UI.
• Circuit overview redesigned with updated tiles, actions, and settings placement (Circuit name now moved into Circuit settings).
• Site lists now show whether a site is SDU or MDU.
Fixes:
• New note pages now dismiss the keyboard while scrolling and keep content actions visible.
• Site search now includes API results alongside local matches.
More information about what's changed can be found here:
https://release.easee.com/
3.1.1 Oct 24
New:
• Transformer ratio is now shown in the Equalizer Overview meter tab.
Improvements:
• Report issue, Feedback and New feature links now open in your external browser.
Fixes:
• National requirements on job details can now be opened by installers assigned to the job.
• Installers can change the site main fuse from the pre-configuration job page.
More information about what's changed can be found here:
https://release.easee.com/
3.1.0 Oct 12
Improvements:
• Installers can move an already-added backplate to another circuit.
Fixes:
• Fuse-size limitation warnings are no longer shown when the app detects no actual limitation.
More information about what's changed can be found here:
https://release.easee.com/
3.0.9 Oct 4
New:
• Local OCPP settings are now available for Easee operated chargers.
• Import, export (if relevant), building consumption, charging, and available capacity are now shown in the Equalizer card.
Improvements:
• Updated Equalizer information page with clearer explanations of energy readings.
• Surplus-charging firmware banners now identify whether the Amp or Equalizer requires an update.
Fixes:
• Corrected the Easee Charge Up tag color on the create-site help page.
• Weekly Schedules no longer move around (to the following day etc) after saving and reopening.
More information about what's changed can be found here:
https://release.easee.com/
3.0.8 Sep 12
Fixes:
• Fixed EV charging power on Equalizer product card displaying as 0 while a session is active.
• Corrected Dutch translations for circuit-related terms.
• Fixed an issue with 3 phase IT grids and ev charge power displayed on Equalizer product card.
• The dutch word for house isn't startpagina also fixed up this word in some other languages.
More information about what's changed can be found here:
https://release.easee.com/
3.0.6 Aug 30
New:
• Equalizer Product Card now shows how much power going to EVs during charging.
Improvements:
• Warn if no chargers online before tranfering ownership.
• Performance enhancements and minor improvements.
More information about what's changed can be found here:
https://release.easee.com/
3.0.4 Aug 16
New:
• Site Keys now available - Assign RFID keys to the site itself, without needing to manage user access to the site - The old term for Site Key which is a different representation of site id has been renamed to Site ID.
Improvements:
• You can change the app user interface language from the profile / accounts page.
Fixes:
• You no longer need to tap to change usage display mode for Equalizers connected to Amps.
• Site search improved for people with access to many sites.
More information about what's changed can be found here:
https://release.easee.com/
3.0.3 Aug 2
Improvements:
• Performance enhancements and minor improvements.
More information about what's changed can be found here:
https://release.easee.com/
2.8.9 May 24
Improvements:
• Site overview page redesigned - APP-1910 APP-1942.
Fixes:
• Adding a circuit would mark all empty circuits as NEW.
More information about what's changed can be found here:
https://release.easee.com/
2.8.8 May 18
New:
• Site completion / Signoff for UK sites.
Improvements:
• Minor adjustments to setting up new charge sites.
• Minor adjustments to Site Connectivity / WiFi Sharing (Empty state for secondaries).
• Action sheets now themed according to theme of the containing page.
More information about what's changed can be found here:
https://release.easee.com/
2.8.7 May 9
New:
• Additional site creation steps for UK sites.
Improvements:
• Upgraded Support page to make it a bit easier to navigate.
• Various improvements for WiFi sharing in Site Connectivity.
• Adjusted Add new circuit / Add Equalizer positioning in Site Overview.
• Added reminder that Call Support function in Installer app is for installers only.
Fixes:
• Only ask for PIN code once (when required) for WiFi sharing.
• Locate the first backplate you scanned page via Attach Chargeberries should allow help text to scroll.
• Cloud Balancing activation now handles circuits with dynamic master.
More information about what's changed can be found here:
https://release.easee.com/
2.8.6 May 3
New:
• You can now enable WiFi sharing when no circuits or chargers are set up yet.
Improvements:
• Performance enhancements and minor improvements.
• Minor adjustments to Easee Champions.
• Reliablity adjustments and improvements to site connectivty and WiFi Sharing - APP-1878 APP-1879.
More information about what's changed can be found here:
https://release.easee.com/
2.8.5 Apr 12
Improvements:
• Performance enhancements and minor improvements.
• Show error if trying to access Surplus Charging with an invalid Main Fuse value.
• Making the disconnect from WiFi function a bit clearer in Update WiFi for Chargers.
Fixes:
• Fixed some incorrect translations in German for Site Connectivity / WiFi Sharing.
More information about what's changed can be found here:
https://release.easee.com/
2.8.4 Apr 4
Improvements:
• WiFi Sharing / Site Connectivity improvements to make it easier and faster to get many chargers on WiFi networks at the same time in a reliable manner.
• After a site sync / site upload instead of going straight to WiFi sharing, you can now go through an attach Chargeberry flow to make sure you install the first one in the correct backplate, to help ensure correct installations.
• Performance enhancements and minor improvements.
Fixes:
• Fixes an issue with jitter in charging waves.
More information about what's changed can be found here:
https://release.easee.com/
2.8.3 Mar 29
New:
• Opens up for adding Equalizers in situations without WiFi if all you need is local main fuse protection.
Improvements:
• Performance enhancements and minor improvements.
Fixes:
• Fixed a visual glitch in some situations for some devices in Site Connectivity.
• Fixed misleading Cloud Balancing connectivity check message when you have no products (no chargers or Equalizers) on the site.
• Activating Cloud Balancing with an E-Mobility limit that is the same as the main fuse should behave properly now.
More information about what's changed can be found here:
https://release.easee.com/
2.8.2 Mar 22
New:
• Support for Charge Pro Eichrecht and Charge Max Eichrecht.
Improvements:
• Performance enhancements and minor improvements.
• Improved can't delete site dialog when attempting to delete a charge site.
More information about what's changed can be found here:
https://release.easee.com/
2.8.1 Mar 15
Improvements:
• Phone numbers now optional when creating Easee Accounts.
• Performance enhancements and minor improvements.
More information about what's changed can be found here:
https://release.easee.com/
2.8.0 Mar 8
Improvements:
• Performance enhancements and minor improvements.
Fixes:
• Improvements to SSO login issues affecting a small number of devices.
More information about what's changed can be found here:
https://release.easee.com/
2.7.9 Feb 8
Improvements:
• Performance enhancements and minor improvements.
More information about what's changed can be found here:
https://release.easee.com/
2.7.8 Jan 11
Improvements:
• Performance enhancements and minor improvements.
Fixes:
• Minor layout issues for some devices fixed on the Bluetooth Connect pages and some Charger Diagnostics pages.
More information about what's changed can be found here:
https://release.easee.com/
2.7.7 12/21/2025
Improvements:
• Added a dropdown allowing users to choose the company number format when creating a company in countries that support multiple organisation number formats.
Fixes:
• Added Local Keys not appearing in the app over Bluetooth.
• No longer showing Access as Open when you have Local Keys enabled in the Access page.
• Don't show phase diagrams for deactivated chargers.
More information about what's changed can be found here:
https://release.easee.com/
2.7.6 12/13/2025
New:
• Add ability to disable haptic feedback in Preferences.
Improvements:
• Performance enhancements and minor improvements.
More information about what's changed can be found here:
https://release.easee.com/
2.7.5 12/07/2025
Improvements:
• Performance enhancements and minor improvements.
• Removed 1000A defaults showing up in the UI for different dynamic circuit and charger limits.
Fixes:
• Updating WiFi on an Equalizer should be more understandable now.
More information about what's changed can be found here:
https://release.easee.com/
2.7.3 11/23/2025
Improvements:
• Added button in Equalizer overview / Settings tab to update WiFi.
• Don't show Scan via Charger button in Update WiFi when trying to add an Equalizer to a site without chargers.
• Moved Changelogs button below Support articles.
Fixes:
• Unable to update WiFi config for Equalizers.
• Fixed an issue where it was showing 403 errors when viewing your own company membership for non company admins.
• Theming issues in WiFi Setup pages fixed.
• Fixed an issue causing circuits not to display in some cases in the Equalizer Managed circuits / Limits page - Should work properly now.
More information about what's changed can be found here:
https://release.easee.com/
2.7.1 11/08/2025
New:
• Show System Status in Support Page.
Improvements:
• Lock down scheduling via app for chargers with direct OCPP enabled in preparation for changes to fw.
• Better instructions for Bluetooth Unpairing required when connecting to chargers over Bluetooth.
• Show up-to-date tick in About charger page when you are on the latest version.
Fixes:
• Fixed an issue causing circuits not to display in some cases in the Equalizer Managed circuits / Limits page.
More information about what's changed can be found here:
https://release.easee.com/
2.7.0 10/30/2025
New:
• Job Details now shows the assigned installer.
• Installers can clear all Equalizer managed circuits (child devices) and see unknown circuits.
Improvements:
• More compact job cards now show Site ID and site details as icons.
• Site search now shows loading progress while fetching additional results.
• New note text is now localized.
• Updated the New note icon.
• Notes are more visible in site preconfiguration and overview.
• Installer company list no longer freezes the UI.
• Circuit overview redesigned with updated tiles, actions, and settings placement (Circuit name now moved into Circuit settings).
• Site lists now show whether a site is SDU or MDU.
Fixes:
• New note pages now dismiss the keyboard while scrolling and keep content actions visible.
• Site search now includes API results alongside local matches.
More information about what's changed can be found here:
https://release.easee.com/
more Version 3.1.1 Oct 24
Data Linked to You The following data may be collected and linked to your identity:
Data Not Linked to You The following data may be collected but it is not linked to your identity:
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