CareLink™ Connect US

Name: CareLink™ Connect US
Rating: 2.9 (17 reviews)
Author: Medtronic, Inc.

Diabetes data sharing

Free

17 Ratings
Age Rating

4+
Years
Category

Medical
Developer

Medtronic, Inc.
Language

EN
+ 28 More
Size

119
MB

Now you can follow up to five people simultaneously. Right on your phone, The CareLink™ Connect app provides an easy way to view the sensor glucose levels of a person with diabetes using some Medtronic devices. When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump or Continuous Glucose Monitoring (CGM) system information. To remotely access sensor glucose levels or pump system information, care partners need to install the CareLink™ Connect app on their smartphone. Additionally, the person with diabetes must have a compatible MiniMed™ insulin pump or CGM connected to the CareLink™ software through the corresponding patient mobile app. For more information about the CareLink™ Connect app, please visit medtronicdiabetes.com or contact a Medtronic representative. IMPORTANT NOTE: For real-time updates, the app must consistently receive data from the CareLink™ server, while the insulin pump or CGM system must continually upload data to the CareLink™ server. The CareLink™ Connect app exclusively supports the MiniMed ™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps. To find a list of compatible smartphones, please visit medtronicdiabetes.com/app-check. The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitor) data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device. CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system. This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Please note that this app store should not be your primary method of resolving technical or customer service issues. To ensure the protection of your privacy and personal information, as well as the prompt resolution of any technical or customer service problems you encounter with any Medtronic product, we kindly request that you contact Medtronic's 24-Hour Technical Support line. Medtronic is committed to addressing customer complaints concerning our products. If Medtronic determines that your comment or complaint requires further attention, a member of our team will make an effort to contact you in order to gather additional information. ©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. ™*Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

Ratings & Reviews

2.9

out of 5

17 Ratings

Not reliable!
Sep 5
Alfalfa1
Something has happened w/ this app over the last few months. I love the features, but lately graph data has actually disappeared. It will be there one minute, then the next minute the same graph that was previously smooth and filled in will be choppy with data missing that was once there. I also have not been getting alerts consistently lately. I double checked my settings, etc, and they’re all correct. But lately the notifications have been spotty. So I can go 20 -30 minutes with no data from my son and not have any clue! We missed a low last night because of this inconsistency. I tried calling tech support and they were no help at all. Minimed, do better!!
Not reliable!
Sep 5
Alfalfa1

Something has happened w/ this app over the last few months. I love the features, but lately graph data has actually disappeared. It will be there one minute, then the next minute the same graph that was previously smooth and filled in will be choppy with data missing that was once there. I also have not been getting alerts consistently lately. I double checked my settings, etc, and they’re all correct. But lately the notifications have been spotty. So I can go 20 -30 minutes with no data from my son and not have any clue! We missed a low last night because of this inconsistency. I tried calling tech support and they were no help at all. Minimed, do better!!
Get on the ball now!!!!
Sep 26
Philgunz31
UPDATE THE APP!! My family members equipment and app has already been updated twice, and the monitor app on my phone hasn’t received an update option YET!!! I’m loosing graph data, monitoring abilities and connection abilities and …TAHDAH it’s the app! My family members pump and app are talking correctly with the right and update INFO!! FIX THIS NOW!!!
Get on the ball now!!!!
Sep 26
Philgunz31

UPDATE THE APP!! My family members equipment and app has already been updated twice, and the monitor app on my phone hasn’t received an update option YET!!! I’m loosing graph data, monitoring abilities and connection abilities and …TAHDAH it’s the app! My family members pump and app are talking correctly with the right and update INFO!! FIX THIS NOW!!!
Display and info missing
3d ago
3 for 1
For the past week, I’ve had some issues with the graph, not showing and the indicator for a bolus dosage showing up on the graph. I believe there might be an update or a bug fix that needs to happen because it is not working like it has been. It has been working great in the past. In recent weeks has shown to not be as helpful as it has been.
Display and info missing
3d ago
3 for 1

For the past week, I’ve had some issues with the graph, not showing and the indicator for a bolus dosage showing up on the graph. I believe there might be an update or a bug fix that needs to happen because it is not working like it has been. It has been working great in the past. In recent weeks has shown to not be as helpful as it has been.
Care giver here
Oct 11
Marlyn6
Disconnects multiple times per day which is super frustrating. Alarm sounded when he was low on insulin (had 10 hours left) but did not go off until 30 minutes after he was at zero!Zero training/info for caregivers; called IT with a question on an icon and they had no idea.When you call IT they should have the model, etc., by looking at the account.
Care giver here
Oct 11
Marlyn6

Disconnects multiple times per day which is super frustrating. Alarm sounded when he was low on insulin (had 10 hours left) but did not go off until 30 minutes after he was at zero!Zero training/info for caregivers; called IT with a question on an icon and they had no idea.When you call IT they should have the model, etc., by looking at the account.

Thanks for using the CareLink™ Connect app! This release also brings general bug fixes to improve user experience and product performance.

Version 3.8.1 Jun 22

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Medtronic, Inc.
Size: 119 MB
Category: Medical
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.
Languages: English and 28 more

English, Arabic, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
Age Rating: 4+

4+

Learn More