Seamless VA Care—Anywhere
Mobile Engagement puts the entire Veterans Affairs experience in your pocket. From finding the nearest VA facility to refilling prescriptions, it is the single, secure place where Veterans can navigate hospitals, schedule or check in to appointments, access medical records, chat with VAly, and discover trusted VA resources—online or on the go.
VAly AI Chatbot
* Ask any question in plain language—VAly opens the right feature instantly
* Available 24/7 for navigation, benefits and support queries
Facilities
* Locate nearby VA hospitals and clinics with wait times, phone numbers and directions
* Save a default hospital for instant indoor navigation
Manage Appointments
* Book, cancel or print VA and Community Care visits
* View after-visit summaries and map each appointment
Hospital Navigation
* Real-time blue-dot indoor maps with voice guidance and high-contrast mode
* Remember where you parked and get turn-by-turn directions to any clinic or amenity
Travel Claim
* One-tap access to the BTSSS portal for mileage reimbursement
Health Tools
* My HealtheVet: refill meds, order supplies, send secure messages
* Review labs, tests, vaccines and care notes
* Add appointments to your calendar with card scanning
Quick Actions
* Text 53079 to check in (45 minutes before to 15 minutes after)
* Contact the Veterans Crisis Line by call, text or chat
VA Resources
* Health care, disability, education, housing, careers, pensions, family benefits and burials—direct phone numbers and links, all in one place
Facility Availability
Some features require the facility to be enabled inside VA systems. If your site is not yet supported, check back soon as we expand nationwide.
I like the app it does help when you look at the overall map of the facility but when you start moving in the direction of your location it will start recalculating and it take less than a minute to catch-up. At time times you can navigate yourself just by looking at the overall layout.
VA ME App Feedback: A Parody of Government Tech
PK070205
VA ME App. Dumpster Fire.🔥 If Kafka designed a mobile app, it would look like this. The VA Health and Benefits app is a masterclass in digital dysfunction—clunky, fragmented, and so riddled with usability failures it feels like a deliberate parody of government tech.Taxpayer-Funded Inefficiency With a budget that could fund a moon landing, this app still can’t deliver basic functionality. The Department of Government Efficiency (DOG) should treat this app like a crime scene. It’s not just inefficient—it’s insulting.Developers: Who Approved This? Whoever greenlit this monstrosity should fired. Veterans deserve better than a glorified error page masquerading as a health portal.The Obvious Solution: MyCharts by Epic. Epic’s MyCharts is already a proven, secure, and user-friendly platform used by leading health systems nationwide. Why reinvent the wheel with a square? Ditch this disaster and transition to MyCharts before more veterans suffer the consequences of digital monstrosity!Even the ‘Give Feedback’ button is a cruel joke. It launches your email client with no recipient address! What a joke.Paul
Add CBOC and outpatient clinics such as a Savannah outpatient clinic
Sexiega
Please return the app to his original form where it had community based out which clinics as well as patient clinics. it makes it easier for VETERANS to check in without having stand in line at the chaos and also makes it easier for us to find our way. Removing community clinics and outpatient clinics has made the worse and make sure not want to use it.In fact, the 4.0 version was much better. It allowed community-based clinics and outpatient clinics were listed. You could do pass you schedule appointments. Please return it back to the future. Thank you.
Slow process
Chazzlucky
I’m not getting my claim s paid in a timely manner. This is not a great way for us as veterans to go on line and put in our claims and still have to wait a month to get them paid. I also noticed that there is no way to removed the paid claims to a file so we can know what has been paid. I am very disappointed in this system , we could have continued to file a paper claim and get it this slow way. I thought that doing it on line was supposed to make it easier and quick. Maybe if these things change I can give you a better review.
+ Rebranded to Mobile Engagement with a fresh icon and streamlined UI
+ New VAly AI chatbot, answers questions and opens features instantly
+ Accessibility upgrades to indoor maps (voice and vibration)
+ My HealtheVet integration: refill medications, order supplies, send secure messages
+ Added Veterans Crisis Line, Cemeteries and VA Resources
+ General reliability and performance improvements
Version 5.0.1
The developer, US Department of Veterans Affairs (VA), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
US Department of Veterans Affairs (VA)
Size
119.5 MB
Category
Education
Compatibility
Requires iOS 15.5 or later.
iPhone Requires iOS 15.5 or later.
iPod touch Requires iOS 15.5 or later.
Mac Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
