With M.Connected Home by Meritage Homes® Remote Services you may control and connect your home from anywhere, anytime, on supporting mobile devices. Control and manage your security system and smart home devices including: garage doors, thermostats, lights, locks, video doorbell and cameras, and more. View live video, talk to people at the front door, use voice control and receive instant activity alerts on your most important events. We make it more convenient than ever for you to stay connected!
Requirement: Compatible Resideo security systems with a subscription to M.Connected Home by Meritage Homes® Remote Services. Please contact your security professional for additional information.
For the most part, the app has treated me well. The front door lock and garage door open/close features have worked well, as does the alarm setting and video doorbell. The main problem I’ve come across is that it doesn’t properly sync with our thermostat, so the current temperature is never accurate and there’s no way to refresh. This becomes very inconvenient when I want to check from my phone to decide whether or not I want to turn the air on/off based on the temp of the house.
Crap!
Too many error messages
Update: still the worst company of my life. Guess what my cameras are yet again not working. They said it was my internet so we changed internet companies and guess what their cameras yet again don’t work! Don’t waste your money with this company. No response yet again from anyone I’ve been trying for two weeks now. The company SafeStreet that monitors everything is the worst! I had everything installed at the beginning of June and I’ve had nothing but problems. I spent $1500 on cameras that 90% of the time don’t work. My doorbell camera stopped working after two weeks! I’ve called the rep who installed that he doesn’t respond, I’ve called the customer service number and can never get someone on the phone. I’ve sent emails trying to get anyone to respond and no one does. Seriously the worst company ever! Would not recommend them to my worst enemy! Save your money and go with a better company.
To many issues
Lay121677
The Garage door will not stay on the app as one of my devices. It keeps disappearing. I can’t get anyone to help fix the problem either. The app also freezes a lot, and the sound quality to the doorbell camera is not very good. The delay when speaking to someone on the other end is too long .Good thing as a part of my new home they let you try the system for free for a year. However, in the beginning, I couldn’t get a technician that wanted to come out because I was looking only to try out the free applications and devices that were offered. Making a sale to the rep was more important than having me try the product first. Overall, this hasn’t been a no hassle easy system. It’s aggravating and has me thinking thank goodness I was able to try this company for free first.
This Ap and Security System is not user friendly
Better do ur homework
The new Safe Street system is slow to respond and doesn’t sync well on mobile devices. The time is incorrect and cannot change in settings. I have been using this for about 10 days. This is one of the most worthless aps and security system programs I have used I last 5 years. I had AT&T for 3 years and Ring for the last year. Both had far better Aps and better quality cameras. I would not recommend this service. I’m just glad I didn’t sign up for their paid monitoring plan. I wanted to see how reload the system and Ap were before committing to an agreement. I assume this is why they are giving away the front door camera, control pad, motion and 2 door sensors. In my opinion do your homework and get a better system.
• Removed enrollment support for first generation SkyBell doorbells
• Performance improvements
• General bug fixes
Version 6.53.1
The developer, Meritage Homes®, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
