Oticon Companion 4+

Hearing aid remote control

Oticon A/S

    • Free

Description

Control your hearing aids discreetly with the touch of a finger

This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).

Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to iOS 15.2 or later.To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

What’s New

Version 1.5.1

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.

Ratings and Reviews

4.7 out of 5
13.1K Ratings

13.1K Ratings

Nicknamed Sue ,

Wish I had known!

When I bought my hearing aids, I had no idea I could turn the sound off while wearing them, instantly. I had fumbled with the buttons on the back. But with opticon, I could turn the sound off completely. Handy in my very noisy car or at work while using a saw to cut open plastic and metal units. I can also turn it back on just as easily, I can also optimize it to hear conversations or podcasts better. Amazing, thanks to the geniuses developing this technology my handicap is almost not noticeable to me. Thank you.

Developer Response ,

We’re thrilled to receive your 5-star review! It’s fantastic to know that our app is making a difference for you. If you have any ideas or need support, we’re here to help at appsupport@oticon.com. Kind Regards, Oticon

CXX CCX ,

Disconnected

You really need to find a fix for this problem. Since the new app my phone keeps disconnecting from the app. Over and over again. I need to restart my phone to reconnect to aids which when receiving a call means I need to disconnect my call. I complained many times when the new app came out but nothing has changed. I have seen only 1 app update in that time although you say you are always updating the app. I have complained to the VA about this many times and they say you will be updating soon . This is nothing new to them. I a due new aids in a few months from them and will not be getting Oticon because of the connection issues. Was told many of my fellow veterans are doing the same. It would behove you to find a fix sooner rather than later. This was my second set of Oticons it’s a shame to need to change brands for this connection issue. Please try to fix. Thank You

Developer Response ,

Dear CXX CXX, we appreciate your feedback. Once the upcoming app update (version 1.3.0) becomes available on the app store in a few days, please proceed to update the app. Our developers have diligently worked on enhancing connectivity and performance for an improved experience. Best regards, Oticon.

Shpippy ,

Outstanding Interface

Oticon provides a tremendous dashboard through which nearly all imaginable features of their wonderful hearing aids are fully configurable to meet your specific requirements, updatable on-the-fly whenever needed. The UI is intuitive and purpose-driven, and the pre-configured modes (e.g., “Speech in Noise”, “My Music”) provide the same level of functionality I’d expect from Apple’s newer AirPod/Max devices. I really liked my Oticon hearing aids, but now with their Companion app on my iPhone I can say that I truly love them!

Developer Response ,

Dear Shpippy, we’re so grateful for your 5-star review! We're glad to hear that you're enjoying the app and that it's helping you get the most out of your hearing aids. We truly appreciate your support. If you ever need assistance or have feedback, don’t hesitate to contact us. Best Regards,

App Privacy

The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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