SNCF Connect, the all-in-one app for all your journeys
Travel with SNCF Connect, the leading app for rail and sustainable mobility, supporting more than 15 million users with their journeys across France and Europe.
With you every step of the way
A true everyday travel companion, SNCF Connect lets you plan, book and manage all your journeys in just a few clicks:
- Plan ahead and organise your trips by finding the right journey at the best price
- Buy and access your tickets, cards/subscriptions and travel passes in one place
- Exchange and cancel your bookings easily
Everyday journeys and special occasions alike
Find all your train journeys in France and Europe in one place, along with your public transport journeys (metro, bus, tram) and even your carpooling and taxi/private hire trips. Travel with peace of mind thanks to car hire services, Allianz Travel, Junior & Cie, onboard catering, Mes Bagages and ALL Accor hotels.
Personalised and proactive information
SNCF Connect is more than just a ticket booking app. It is also a tool that keeps you informed and sends real-time alerts to make your journeys easier.
Features designed to help you every day
Plan a journey:
- Search for the best route to your destination
- Book your train tickets in France (TER, TGV INOUI, OUIGO Grande Vitesse and Train Classique, INTERCITÉS), to destinations in Europe (TGV Lyria, Eurostar (formerly Thalys), DB SNCF Voyageurs), in Germany (Deutsche Bahn) and in Switzerland (SBB CFF FFS)
- Buy public transport tickets in Paris and the Île-de-France region (IDFM network) and in 62 cities across France (metro, bus, tram, RER, Transilien SNCF, RATP)
- Book coach services (FlixBus, BlaBlaCar Bus), BlaBlaCar carpooling and Uber taxi/private hire services
- Set booking alerts, low price alerts and train full alerts to find the train ticket that suits you
- Place an option on a ticket to lock in the price for a set period
Book travel tickets and subscriptions:
- Buy all your train tickets, cartes Avantage and Carte Liberté, SNCF subscriptions including regional TER subscriptions, as well as Deutsche Bahn (Germany) and SBB tickets (Switzerland)
- In Île-de-France, top up your Navigo pass directly on your phone
- Buy and validate digital tickets and travel passes for the RATP & SNCF network in Île-de-France (Metro-Train-RER Tickets, Bus-Tram Tickets, Paris Region - Airports tickets, Navigo pass)
- Through your customer account, save your traveller profile, travel companions, payment cards, subscriptions, SNCF discount cards and loyalty cards
- Pay securely by bank card or PayPal, in one or several instalments, with your Chèques-Vacances Connect, Apple Pay or mobility budget cards
Travel with peace of mind on the day of departure:
- Save your frequent journeys
- Prepare your trip: find your e-ticket and save it to your Apple Wallet, add your journey to your calendar, or share it with friends and family
- Check departure and arrival times and platform information at the station
- View live traffic updates and your train’s real-time location during your journey, and receive alerts in the event of disruptions or engineering works, including for journeys in Europe (Eurostar (formerly Thalys), TGV Lyria)
- Receive messages relaying onboard announcements made on your train (TGV INOUI, OUIGO, INTERCITÉS and TER)
- Find information about the formation of your TGV INOUI, OUIGO, TER, Transilien or RER train
- Make connections easier: get information on which coach/carriage to board or which exit to take
- Access your proof of purchase and travel documents
Need help?
- Quickly find an answer via the chatbot or online help centre
- Contact our advisers, available 7 days a week via messaging, telephone or social media...
Booking a train trip does not seem at all possible, if, say, I need to go out of France, on any day but today. Keeping my expensive senior card in the memory of the app seems impossible (isn’t that why we have computers?) as I’ve had to re-enter these excessively long numbers over and over each time I try (and can’t) book tickets. App doesn’t recognise cities located outside of France. Since I don’t carry my computer with me everywhere, the inability to use any one of the FIVE APPS to book a ticket is a serious inconvenience. The privatisation ISN'T WORKING. This will influence my vote in the forthcoming election. French/American citizen.EDITED—-The retention of data appears to be FIXED and getting better. In addition, local data has been added. If there is local data added for all France, then this will be the BEST app for getting around France, from any POINT A to POINT B. Amazingly includes local buses, TER, and TGV. I eat my words above. Thanks.
Developer Response
Bonjour Makanda2, nous mettons tout en œuvre afin de faciliter vos réservations et répondre aux besoins de nos voyageurs. Je vous remercie pour ce commentaire positif détaillé ! Bonne journée, l'équipe SNCF Connect. 🙂
Not an official SCNF app
L201097
Do not be fooled- this is NOT an official app for SCNF. The company is called Ouigo, masquerading as an official SCNF affiliate using SCNF Connects for its name .If you need to make any changes or cancel it is virtually impossible, and not all options that are on the SCNF schedule show up. You cannot may any changes to a Ouigo ticket at an SCNF office. If you need to call them, you cannot use WhatsApp. And if you want to email them- there is no way to actually do that. The option to email is just a dead end. I do not recommend this App at all- you are better off going to the SCNF offices or train stations to buy your tickets .
Developer Response
Bonjour L201097, je vous confirme qu'il s'agit bien de l'application officielle de revente de billets SNCF. La vente de billets OUIGO est également disponible sur notre plateforme : c'est le nom de notre branche commercial ferroviaire à bas coûts que nous proposons. Bonne journée, l'équipe SNCF Connect. 🙂
Outstanding
TheKevinish
Really the gold standard for train travel. Airlines have really been way ahead in the past for functionality, ease of use and performance, but this app has virtually everything you need to manage your travel, from search, purchase, track and status. And considering French isn’t my first language (évidemment!) the ease of use is more impressive. The only knock would be it doesn’t seem to be offline-first design; could be a bit tighter in terms of network vs local data. Still, great app, and a real lifesaver for traveling in France.
Developer Response
Bonjour TheKevinish, je suis ravi d'apprendre que votre expérience avec notre appli vous satisfait! Bonne journée, l'équipe SNCF Connect. 🙂
Perfect for up-to-the-minute train updates
TalesfromtheBigTomato
If French comprehension is not your best skill this app is invaluable for up to the minute updates. It saved us time, confusion and anxiety on figuring out why our train was not showing up in the board, or when we had to got off our train and switch to another at the last minute. It sends you English text updates so there’s no panic with what’s going on.
Developer Response
Bonjour TalesfromtheBigTomato, je suis content d'apprendre que notre appli ait pu vous aiguiller au mieux! Bonne journée, l'équipe SNCF Connect. 🙂
You use SNCF Connect to organize your journeys, and we thank you for that. In this update, we have fixed some issues and improved the app's performance. New features will be coming soon to make your travels even easier. Have a great trip!
Version 20260506.0.0
The developer, SNCF Connect, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Contact Info
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Contact Info
User Content
Search History
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More