Gett: Book black taxis

Name: Gett: Book black taxis
Rating: 4.8 (15264 reviews)
Author: GT Get Taxi Systems Ltd.

Priority cabs & airport taxis

Only for iPhone

Free

15K Ratings
Ages

4+
Years
Category

Travel
Developer

GT Get Taxi Systems Ltd.
Language

EN
+ 2 More
Size

109.3
MB

iPhone

Get picked up in 4 minutes or less Gett -The Black Taxi App Ride iconic black cabs across London with Gett - your go-to rideshare app for quick family trips, airport transfers, and everyday journeys. Available on demand or reserved in advance, with an average wait time of under 4 minutes in central London. Download Gett now and book black cabs that come to you. Book an Iconic Black Cab Experience London's most comfortable and convenient ride in a spacious 5 or 6-seater black cab. Enjoy fast, door-to-door rides in premium vehicles, with a separate driver compartment for privacy and air conditioning that you control. Reliable Airport Transfers Book a taxi to and from all the major airports in London, including Heathrow and Gatwick. There's plenty of room for all your luggage! Fast airport rides with priority booking available. Family-Friendly Taxis Black cabs are perfect for families with spacious interiors, room for strollers, and kid-friendly features. Book quick, safe family rides across London with drivers you can trust. Order for Family and Friends Hail taxis for your loved ones with Gett Family. Book, pay, and track your taxi all in one place - from pickup to arrival. Whether you need to arrange a school drop-off, a hospital trip for an elderly relative, or simply a ride home late at night, they won’t need to download a thing. Priority Booking & Fast Rides Black cabs use bus lanes to beat traffic, making your journey faster than regular taxis. Need a ride urgently? Choose the Gett Priority option for even quicker pickup times. Fully Accessible Rides All black cabs are wheelchair accessible as a standard feature. Book accessible rides with confidence - every journey is designed to be comfortable for all passengers. Get There Faster Booking a black cab means getting a driver who has passed The Knowledge - the world's toughest taxi exam. Cabbies know the city better than a GPS and can beat the traffic by using bus lanes - making black cab trips the quickest way to travel by taxi. Passenger Safety At Gett, your safety is our priority. Vehicles and drivers are licensed by TfL, and their details are confirmed before arrival. You can track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride location sharing to support you on your journey. Eco-Friendly Electric Cabs Gett donates 1p to Trees for Cities, a registered charity (number 1032154), for every ride a customer books and completes through the app. We also offset all the CO2 emissions from those rides with certified carbon offsetting projects. You can also choose the e-black cab vehicle class to book an electric black taxi. Pre-Book & On-Demand Book a ride ahead of time, or hail a cab virtually with on-demand booking. Priority booking available for urgent journeys. Price Estimates See the estimated meter fare for your taxi trip before you book and pay cashless through the app. Rate & Tip Your Driver Give your cab driver a rating up to 5 stars and let other travelers know how they did. Leave drivers a tip directly in the app if you're happy with your trip! Customer Support Need help or have a question? You can reach our team, who are available 24/7 via the live chat function in the app.

Ratings & Reviews

4.8

out of 5

15K Ratings

Great Application- foolish bad reviews
03/31/2023

Scherzzzz
I hate seeing the idiots that criticize the application because they got bad service from a cab driver. The service is getting you a cab, providing a means of payment for the cab and a feedback system to review drivers. It is not a taxi operator. The app works well. I have used it in NYC, Tel Aviv and Moscow. It has worked flawlessly each place. To the person who complained that the driver took you for a ride, at least you have an email showing the route and a record that drivers name. If you are unhappy, go to the agency that regulates taxi cabs or sue the driver in court. Too much work you say - I agree, lump it and move on without blaming the App.

Developer Response
Hello,We really appreciate you taking the time to send us a 5 star review, thank you so much, we hope to keep impressing youKind regardsShaz
Great Application- foolish bad reviews
03/31/2023

Scherzzzz

I hate seeing the idiots that criticize the application because they got bad service from a cab driver. The service is getting you a cab, providing a means of payment for the cab and a feedback system to review drivers. It is not a taxi operator. The app works well. I have used it in NYC, Tel Aviv and Moscow. It has worked flawlessly each place. To the person who complained that the driver took you for a ride, at least you have an email showing the route and a record that drivers name. If you are unhappy, go to the agency that regulates taxi cabs or sue the driver in court. Too much work you say - I agree, lump it and move on without blaming the App.
Developer Response 04/06/2023
Hello,We really appreciate you taking the time to send us a 5 star review, thank you so much, we hope to keep impressing youKind regardsShaz
Good app. Poor control of drivers.
01/11/2023

ToneDeafRabbitt
Drivers in Israel often ignore the app’s requirement if metered travel and instead will try to charge a set fee. This requires haggling. They will often drive away if you don’t pay what they ask for. Also, I found that sometimes drivers do not go to designated meeting spot. They park somewhere nearby, out of sight, and then cancel the ride saying you were a “no show.” A third problem is drivers commonly will accept the ride and then cancel it after you waited a while. This creates great delays and frustrations. There seems to be no negative consequences to the drivers in any of these scenarios so the problems persist. What is most egregious is that Gett charges the rider under all of the above circumstances. This requires the rider to pay or deal with Gett customer service. This has been a generally poor experience with unacceptably long waits and inconsistent results including them prematurely terminating the conversation. The app itself has a good interface. They fall short when it comes to their systems, their business-fear of losing drivers and their people.

Developer Response
Hello,Sorry to hear of your experience, I would like to investigate this further and understand what happened, App reviews are anonymous I cannot send you a direct message, please send us a message via the customer care option on the app 24/7 and we can look into this for further. Kind regards Shaz
Good app. Poor control of drivers.
01/11/2023

ToneDeafRabbitt

Drivers in Israel often ignore the app’s requirement if metered travel and instead will try to charge a set fee. This requires haggling. They will often drive away if you don’t pay what they ask for. Also, I found that sometimes drivers do not go to designated meeting spot. They park somewhere nearby, out of sight, and then cancel the ride saying you were a “no show.” A third problem is drivers commonly will accept the ride and then cancel it after you waited a while. This creates great delays and frustrations. There seems to be no negative consequences to the drivers in any of these scenarios so the problems persist. What is most egregious is that Gett charges the rider under all of the above circumstances. This requires the rider to pay or deal with Gett customer service. This has been a generally poor experience with unacceptably long waits and inconsistent results including them prematurely terminating the conversation. The app itself has a good interface. They fall short when it comes to their systems, their business-fear of losing drivers and their people.
Developer Response 01/14/2023
Hello,Sorry to hear of your experience, I would like to investigate this further and understand what happened, App reviews are anonymous I cannot send you a direct message, please send us a message via the customer care option on the app 24/7 and we can look into this for further. Kind regards Shaz
Does not accommodate customer service for people out of Israel
4d ago

ehdjfnrj
Does not accommodate customer service for people out of Israel, drivers take advantage and charge fees for ridiculous things, refusing to use the meter to over charge Americans who don’t know what there doing then they refuse to take you and charge you high fees and there is no customer service to get refunded for the fees that you shouldn’t have been charged. I’d recommend a option to change the customer service option to English or other languages, plus not always side with the obnoxious Israeli taxi drivers. Otherwise the app is good. Also it doesn’t allow you to call the drivers if you have a international number so id recommend and messaging chat option in app so for the people that don’t have a Israeli number they can communicate with the drivers, can make it impossible to find your car at times. Overall app is good though but these are must fixes that every other driver apps offer that would make this much more user friendly.
Does not accommodate customer service for people out of Israel
4d ago

ehdjfnrj

Does not accommodate customer service for people out of Israel, drivers take advantage and charge fees for ridiculous things, refusing to use the meter to over charge Americans who don’t know what there doing then they refuse to take you and charge you high fees and there is no customer service to get refunded for the fees that you shouldn’t have been charged. I’d recommend a option to change the customer service option to English or other languages, plus not always side with the obnoxious Israeli taxi drivers. Otherwise the app is good. Also it doesn’t allow you to call the drivers if you have a international number so id recommend and messaging chat option in app so for the people that don’t have a Israeli number they can communicate with the drivers, can make it impossible to find your car at times. Overall app is good though but these are must fixes that every other driver apps offer that would make this much more user friendly.
First time was rough - but every other ride was great
05/02/2022

Devan’s AppleID
The very first time I called a Gett taxi, somebody takes our taxi! Our driver picked up the wrong person! I tried calling him multiple times and he didn’t respond, and I couldn’t cancel it. However, once I rated the driver thankfully I was only charged 1 shekel. That’s never happened to me with Uber, where I’ve taken hundreds of rides. However, every subsequent ride I took went great, as Gett is super convenient compared to hailing a taxi in Israel. Being able to pay with credit card was especially helpful. Just make sure the taxi uses the meter or they can still charge you more than you expect, like a regular taxi, although all of my rides either used the meter or charged an appropriate amount. It would be awesome if at least an approximate rate is shown like it is for Uber so you have an idea of what you will pay before calling a taxi.

Developer Response
DearDevan’s AppleID, I would like to investigate this further and understand what happened to make it a better service for you next time, please send us a message via chat using the customer care option on the app, Kind regards Shaz
First time was rough - but every other ride was great
05/02/2022

Devan’s AppleID

The very first time I called a Gett taxi, somebody takes our taxi! Our driver picked up the wrong person! I tried calling him multiple times and he didn’t respond, and I couldn’t cancel it. However, once I rated the driver thankfully I was only charged 1 shekel. That’s never happened to me with Uber, where I’ve taken hundreds of rides. However, every subsequent ride I took went great, as Gett is super convenient compared to hailing a taxi in Israel. Being able to pay with credit card was especially helpful. Just make sure the taxi uses the meter or they can still charge you more than you expect, like a regular taxi, although all of my rides either used the meter or charged an appropriate amount. It would be awesome if at least an approximate rate is shown like it is for Uber so you have an idea of what you will pay before calling a taxi.
Developer Response 04/30/2022
DearDevan’s AppleID, I would like to investigate this further and understand what happened to make it a better service for you next time, please send us a message via chat using the customer care option on the app, Kind regards Shaz

Hit the road with confidence! This update is packed with improvements to make your journey even better.

Version 10.43.2

12/18/2025

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Priority cabs & airport taxis

Ratings & Reviews

What’s New

Version 10.43.2

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

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