I am totally addicted to Thredup! I have been shopping on this app for over a year, and most of my wardrobe now consists of these beautiful high end finds. I am very careful when buying and do my best to inspect, via the photos and descriptions, to buy items that will fit and are in good condition. Occasionally items don’t work out and it’s disappointing. I think there are a few things that Thredup can do to help customers choose well. I know they must be overloaded with items from clean out bags. Mistakes in the listings are unavoidable. When they occur, wrong size or a hole in an item listed as “like new” Thredup should waive the restocking fee since you can note these problems in your return. I also wish they would say in the description what size mannequin the item is shown on. I really think it would help since different manufacturers size differently. If I could see if the fit is loose or tight on the mannequin I could make more successful choices. I’ve noticed a size stamped into the back of some of the pant mannequins and it helps. It would also help to state the American size equivalent for foreign sizes. On the subject of clean out... beware! We all love free shipping, but you do risk someone in inspection not recognizing the value of an item, especially jewelry. I sent in a sterling silver designer ring that had the name stamped into the band, and got a good payout. I sent in the matching necklace and earrings in my next clean out bag and they donated it:(

I love shopping on this website and I also enjoy this app. This is my favorite place for finding great deals! After losing weight I have had to shop and ThredUP has been my go to place for purchasing a new wardrobe at less of a price. I don’t know about selling and I see many complaints about that. I had to get rid of tons of clothing and chose to donate them instead. That has always been my preference whenever getting rid of clothing. Anyhow, I haven’t been disappointed by my purchases. There were a couple of items that were supposed to be in excellent condition but I found some seams that had to be repaired since they were coming apart. Heck that has even happened to me with brand new purchases at department stores. After making those small repairs myself, the items are now in excellent condition. I love the coupons/discounts and rewards which I fully take advantage of. People also complain about smells when receiving clothing and yes I have also experienced that. I always wash mine whether from ThredUP or any store immediately right after unpacking and I use laundry sanitizer just to be on the safe side. After washing I no longer notice any strange smells. I also like that you can search for your favorite brands and you can choose the condition of the item you are purchasing. I have been using ThredUP for many years (since 2016) and absolutely enjoy it.

The only better thrift store is your local store that supports a good cause. ThredUp has anything you might want at a fair price. I’ve purchased the majority of my wardrobe from ThredUp since I discovered it in 2018, and my style is all over the place. Some days I want to be full on goth, some days vintage prairie cute, some days jeans and a tshirt. To be able to support that kind of wardrobe I needed a decent price alternative to regular store and a more ethical and sustainable solution than SHEIN. It’s so nice to be able to get quality clothing and know exactly what to expect in terms of sizing and quality. I spend a lot of time on the app, I’m more of a thrifter than regular shopper, I want to be inspired by my clothes so I never know what I’m looking for.. Here’s some thing I do, if your not familiar with a brand check out their site for an additional size reference. If you’re looking to save extra money, scour that outlet section and favorite items until you get 20+, then you get 40% the already low prices! I have been actively avoiding social media, so I’ve replaced the daily mindless FB scroll with something similar on this app. I’m never in hurry to get items, sometimes the sell before I buy but those must not be meant to be! I have a much more relaxed and well thought out approach to buying because of this app, and it’s carried over to more than just clothes purchases.

I’ve been shopping on thredUP for over 2-3 years, and I still love it enough that it’s by far the place I do most of my shopping. That said, I am a little disappointed with a couple changes they have made in the last year or so. My biggest problem is that they took away the free shipping bonus after spending a certain amount of money in a limited time. I like the bundle option now, but even that requires the initial shipping deposit on your first purchase. I look at items in my favorites list, and saved searches almost every day, and sometimes find one really great piece or something I can’t let slip by. If you’re purchasing one or two things a week it helped to earn that free shipping after hitting the goal so that everything after that for a month didn’t cost $5.99 every single time. I also understand the reason for the return fee, but am still a little disappointed when I receive an item that was listed with the measurements I know will fit, and yet it doesn’t. Or in the case of skirts, jackets, and swimsuits, there aren’t really any given. The bonus points do help with that, but if I use my $10 off, I still end up paying $5.99 shipping since you can’t combine them. As often as I shop on here, it’s a little disappointing to have the rewards change by taking away a better option and limiting the newer rewards.