Publix 4+

I realized I’ve been shopping at Publix for a year because this week I got a coupon for free anniversary flower bouquet in the app, (thanks Publix lol!) and the Publix app is good enough to deserve a review.

I shop sales there and love the ease of finding them (vs a 10 page flyer, eg Kroger which I don’t ever go to anymore, and Kroger’s app is too bad to bother with) with the aisle it’s on too (so I don’t wander around looking and waste time). I’m an Aldi shopper primarily, but have added Publix to my grocery trips because their app is so efficient. The app will even list “For you” with sales on what you’ve bought previously, and the rest of sales are divided into bogo and department. It takes like 10 mins to add sales to your list, and can add extras quickly. As I shop I can click and it will auto put it at bottom, another click and I can remove all those.

Whichever people designed this app and update it are terrific. I’m in a place with grocery saturation and the helpful Publix employees and low stress shopping environment wouldn’t be enough for me to continue shopping there on their own (I get bogged down by too many choices), but the app makes it absolutely worthwhile.

We appreciate you taking the time to share this five-star rating with us. We are happy to hear you enjoy your overall app experience. Thank you for shopping at Publix! -Kate

Update: Thank you for bringing back the Coupon On/Off button on the List function! Maybe some of the other issues will get fixed soon, too. Hoping!

I’ve used the app for quite a while, but never the list function. I used Grocery IQ, which was the best when it existed. I started using the Publix list function a few months ago. It has some bugs, like the produce, deli and bakery are always at the bottom of the list even though they are the first section of every store I shop and there is no way to reorder the aisles myself. Also when adding items to the list there is no indication after you type the item that it has been added, so I often add the same item multiple times. Just a blink or something please. But the WORST, is a recent update that has taken away the button to filter out digital coupons. There are many, many more coupons on my list than items I actually need to purchase so I have to scroll and scroll to find what I need to buy, and several times have missed items. PLEASE bring back this function.

Thank you for taking the time to update your review! We are sorry to hear things aren’t running smoothly on the app. We are aware of the issue and our development team is actively working on a resolution. Thank you for shopping at Publix! -Kaitlynn

**Update - app appears fixed. Raised to 4 stars.

I use this app weekly. This morning, all but a few of the BOGO offers are showing up and the link to the ad seems broken because there is 0 (zero) listed under view all there you select that option. I tried to reach out for support but their chat function is non existent for app issues, other than log in, which appears to be a bot anyway, so that wasn’t helpful. I realize I can call in, but I really just wanted a quick way to report this to an actual human being. Just hoping a developer sees this and fixes it. Under normal circumstances, I’d give this app a 4 (and will revise if it gets fixed). For convenience of the customer, they really need to modernize/integrate all of their services in one app like all other grocery retailers vs having three separate ones for store, pickup and pharmacy. The in store app also needs some work as far as making shopping a little more efficient, such as help with finding a product in store and reflecting prices for in store products, but it works ok for looking at their sales and savings when it works. Their stores and associates are wonderful!

We appreciate you leaving a review! We are happy to hear that the update helped resolve these issues -Gabby