MedMutual

Name: MedMutual
Rating: 4.7 (7770 reviews)
Author: Medical Mutual of Ohio

Health & Fitness

Free

7.8K Ratings
Age Rating

9+
Years
Category

Health & Fitness
Developer

Medical Mutual of Ohio
Language

EN
English
Size

23.1
MB

Welcome to the MedMutual mobile app. The app provides instant access to your health plan information and tools to help you manage your care. Do you: - Ever forget your health insurance ID card? - Wish you could find in-network providers or facilities from your phone? - Want to check how much a medical treatment will cost? - Need to easily view your out-of-pocket healthcare spending? Don’t sweat it. With the MedMutual app, we’ve got you covered. For more information about all the app’s features, visit MedMutual.com/mobileapp.

Ratings & Reviews

4.7

out of 5

7.8K Ratings

Excellent Customer Service
01/22/2024
getting there one day
I am new to MedMutual and was told that their customer service was good and now that I am utilizing their services I can tell you that everything I had heard was absolutely correct. The Customer service is by far the best I have ever experienced.
Excellent Customer Service
01/22/2024
getting there one day

I am new to MedMutual and was told that their customer service was good and now that I am utilizing their services I can tell you that everything I had heard was absolutely correct. The Customer service is by far the best I have ever experienced.
One of the worst apps I’ve ever used
07/03/2023
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Kind of crazy that a company pulling in $2b of revenue a year can’t build a semi-functional app, let alone one that works as it should. App crashes constantly for no reason, many buttons on the main screen have no functionality or just start a perpetual “loading” status as a spinning wheel pretends to be working on pulling up your current claims. It’s 2023, an app this simple and lacking in any kind of complex design could be written by an 18 year old during a 24 hr hackathon. Good luck getting any use from this app on a first, second, or even third try.
One of the worst apps I’ve ever used
07/03/2023
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Kind of crazy that a company pulling in $2b of revenue a year can’t build a semi-functional app, let alone one that works as it should. App crashes constantly for no reason, many buttons on the main screen have no functionality or just start a perpetual “loading” status as a spinning wheel pretends to be working on pulling up your current claims. It’s 2023, an app this simple and lacking in any kind of complex design could be written by an 18 year old during a 24 hr hackathon. Good luck getting any use from this app on a first, second, or even third try.
Many fearures do nothing
05/15/2022
MorgansShadow
Provider search doesn’t work. It prompts you to leave the site and then never goes anywhere. Nothing opens in the app, nothing opens in Safari. Same thing happens if I type the URL for their website into Safari, or go through a Google search and click on the link; the website just never loads. Pretty much what you’d expect from insurance companies and healthcare in the United States; things barely work, and are a hinderance to you getting the care you need.
Many fearures do nothing
05/15/2022
MorgansShadow

Provider search doesn’t work. It prompts you to leave the site and then never goes anywhere. Nothing opens in the app, nothing opens in Safari. Same thing happens if I type the URL for their website into Safari, or go through a Google search and click on the link; the website just never loads. Pretty much what you’d expect from insurance companies and healthcare in the United States; things barely work, and are a hinderance to you getting the care you need.
The App is Very Glitchy!
09/24/2022
Jfresh123
To the IT department that runs the Medical Mutual Application, all I can say is the app is absolutely horrible. Nothing ever loads and there are blank screens throughout. Half of the time you can't even login because the screen is all white. As someone who's paying to utilize your service, it shouldn't be like this. Please grow the IT department at medical mutual and have them address this. Seems as if this issue has been ongoing for years and based on the other reviews, I'm having similar issues.
The App is Very Glitchy!
09/24/2022
Jfresh123

To the IT department that runs the Medical Mutual Application, all I can say is the app is absolutely horrible. Nothing ever loads and there are blank screens throughout. Half of the time you can't even login because the screen is all white. As someone who's paying to utilize your service, it shouldn't be like this. Please grow the IT department at medical mutual and have them address this. Seems as if this issue has been ongoing for years and based on the other reviews, I'm having similar issues.

Our latest release includes behind-the-scenes improvements.

Version 10.5.3 Aug 21

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Medical Mutual of Ohio
Size: 23.1 MB
Category: Health & Fitness
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPad
Requires iPadOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.
Languages: English
Age Rating: 9+

9+

Learn More

Contains
Health or Wellness Topics