eVoice – Business Phone Number

Name: eVoice – Business Phone Number
Rating: 3.7 (515 reviews)
Author: J2 Web Services, Inc.

Virtual Business Phone System

Free · Designed for iPad

515 Ratings
Ages

4+
Years
Category

Business
Developer

J2 Web Services, Inc.
Size

209.9
MB

eVoice provides a simple, reliable virtual phone system that brings your entire business communication together in one app. Equip your team with multiple local or toll-free phone numbers and create multiple extensions, all managed from any smartphone or tablet. Are you an entrepreneur, freelancer, or consultant seeking to professionalize your communications and streamline your business operations? The eVoice app transforms your existing device into a powerful mobile business line, allowing you to manage client interactions, stay connected with colleagues, and scale your business with ease. With eVoice, you can start making and receiving calls from your new business number in minutes, with no complicated setup or additional hardware required. It’s a reliable communications solution that runs seamlessly on your existing devices, so your business is always with you, wherever you are. EVOICE FEATURES: Connecting Your Business to Every Opportunity - Your Business, In Your Pocket: Put complete control of your business communications at your fingertips. Our plans let you harness multiple numbers and extensions for your whole team, who can access the app anytime, anywhere. - Customizable Caller Settings: Take your business on the go with flexible call settings that can reroute your calls directly to the app anytime, anywhere. - Organized Voicemail Management: Get all business voicemails sent directly to the app with full text transcription. You can quickly scan messages on the go while keeping your work and personal communications distinct. - Call Handle with Ease: Instantly decide where calls go: send them to voicemail, forward them to any external number, or select your custom schedules that automatically route calls based on your business hours. Local, Vanity and Toll-Free Phone Numbers - Create localized, vanity, and toll-free phone numbers that fit your business. - Export your existing phone number for a smooth transition - Set up any new numbers to scale your business with ease. No Cellular Data Needed - VoIP technology lets you make and receive calls and texts no matter where you are. - Say goodbye to cellular data expenses with eVoice’s WiFi calls - Seamlessly send and receive text messages using your eVoice business number with the Elite Plus plan. Boost Productivity - Access Phone Contacts: Easily call and text your existing phone contacts directly from within the eVoice app. - One Address Book for Your Whole Team: Import and share contacts across all users and extensions to give your team seamless visibility and a single source of truth. - Track the Full Journey of Every Call: Review call logs to see at a glance whether a call was answered by a specific user, forwarded to an external number, or sent to voicemail, so you always know the outcome. All plans have a 30-day Money Back Guarantee if you are not satisfied with our services. Elite Monthly: $14 Yearly: $144 Elite Plus Monthly: $21 Yearly: $228 Please note that some features may require additional services. NEED SUPPORT? We’re here to help at https://evoice.zendesk.com/ or tap Settings -> Help Center from within the app. Your cellular provider may prohibit or restrict VoIP (Voice over Internet Protocol) on their network. It’s your responsibility to check with your cellular provider about their VoIP functionality, and any additional charges it may incur. eVoice is not responsible for any additional cellular charges that may occur as a result of using the eVoice service. The eVoice app cannot be used for emergency calls (911). Users who send SMS/MMS to U.S. numbers must complete a registration process after purchase, as required by U.S. mobile carriers. Business messages sent from unregistered numbers may be subject to non-delivery by mobile carriers. eVoice does not provide refunds or credits due to issues with messaging from unregistered numbers. Please visit https://try.evoice.com/10dlc-faq/. Privacy Policy: https://www.evoice.com/privacy/

Ratings & Reviews

3.7

out of 5

515 Ratings

Works for My Part Time Business
08/28/2019

MassachusettsMedium
I’ve used evoice off and on for a few years switching between this service and an answering service because I have a part time business at night for a holistic practice and a full time career. I have a landline for my practice that forwards to the evoice #. I now have an admin assistant that answers and returns my calls from evoice and that rings on both my cell line and the phone I gave my assistant when I’m working during the day she picks up and when it rings at night Or weekends I answer the calls. I also love the text feature when I want to contact clients without having to use my own cell # so can separate my life from business. I also like how you can record your own message and find music through other tool you can save download and upload to evoice. I have a custom message to give info to callers when we can’t pick up and other details. Yes at times it can be a bit sluggish it but if you delete the app then reinstall it often works and they update their apps at time to improve.

Developer Response
Thank you so much @MassachusettsMedium for taking the time to post such a wonderful and through review of the eVoice service. We are so happy to hear that the service is working the way it was intended. If you continue to experience App related issues or require additional support, please message us at ottawasocial@j2.com or contact our 24/7 support at 1-(877)-581-5789 and we will be happy to address these concerns. Thanks so much, ^FM
Works for My Part Time Business
08/28/2019

MassachusettsMedium

I’ve used evoice off and on for a few years switching between this service and an answering service because I have a part time business at night for a holistic practice and a full time career. I have a landline for my practice that forwards to the evoice #. I now have an admin assistant that answers and returns my calls from evoice and that rings on both my cell line and the phone I gave my assistant when I’m working during the day she picks up and when it rings at night Or weekends I answer the calls. I also love the text feature when I want to contact clients without having to use my own cell # so can separate my life from business. I also like how you can record your own message and find music through other tool you can save download and upload to evoice. I have a custom message to give info to callers when we can’t pick up and other details. Yes at times it can be a bit sluggish it but if you delete the app then reinstall it often works and they update their apps at time to improve.
Developer Response 09/12/2019
Thank you so much @MassachusettsMedium for taking the time to post such a wonderful and through review of the eVoice service. We are so happy to hear that the service is working the way it was intended. If you continue to experience App related issues or require additional support, please message us at ottawasocial@j2.com or contact our 24/7 support at 1-(877)-581-5789 and we will be happy to address these concerns. Thanks so much, ^FM
Excellent low cost phone system
01/07/2018

lukner
We use evoice as our “front” phone system. It receives all incoming calls and then dispatches them to a receptionist via cell phone or to a “backup receptionist” (Zendesk talk, which is our customer support system). I also use it to manage all my cell phone calls that I am unable to answer or that need to be screened. This is an excellent system for the cost. We do get complaints from callers who say they could “not get through,” which seems to mean that they have to leave a message. However, we are able to handle hundreds of calls per day with this system. The transcriptions of voice mail messages are of fair quality as long as the caller speaks clearly. The call recording feature is wonderful if we ever have to go back and investigate a question. I highly recommend it as a low cost phone system that is feature rich. To give this system a stronger review, I would like to see some kind of real-time display and management screen.
Excellent low cost phone system
01/07/2018

lukner

We use evoice as our “front” phone system. It receives all incoming calls and then dispatches them to a receptionist via cell phone or to a “backup receptionist” (Zendesk talk, which is our customer support system). I also use it to manage all my cell phone calls that I am unable to answer or that need to be screened. This is an excellent system for the cost. We do get complaints from callers who say they could “not get through,” which seems to mean that they have to leave a message. However, we are able to handle hundreds of calls per day with this system. The transcriptions of voice mail messages are of fair quality as long as the caller speaks clearly. The call recording feature is wonderful if we ever have to go back and investigate a question. I highly recommend it as a low cost phone system that is feature rich. To give this system a stronger review, I would like to see some kind of real-time display and management screen.
Don’t do it.
09/27/2020

shawnstorey
I have been looking around at phone services like this. I signed up for an account with ephone on Friday. It’s Sunday now. I logged in to check it out. I went into text messages to try it out. It said text messages was not available and to contact support. I didn’t want to cancel support to active text messaging on a paid phone service! One would think text message would be an option you didn’t have to call and activate! I want to cancel my account. You can’t just cancel your account. You need to contact support (shocking). I did about 2 minutes into the cancel conversation I accidentally closed the chat. I went through all the BS again to get to a chat person. He told me my account was closed. I said I had not received a confirmation email. I waited for them to respond. I said “hello?”. They said that because the chat was closed on the users end, there was no confirmation email sent to me. I asked them if they could resend it. They said that after this current chat ended that there would be an email with our conversations sent to my email address. An hour later, I’m still waiting. It seems like other people have commented on the lack of customer service with this app. I completely agree. I would suggest you go look elsewhere.

Developer Response
Hello @shawnstorey, this is certainly not the impression we want you to have of the service. Please message us at ottawasocial@j2.com with your account information, so we may address this matter with you. Thank you kindly, ^DH
Don’t do it.
09/27/2020

shawnstorey

I have been looking around at phone services like this. I signed up for an account with ephone on Friday. It’s Sunday now. I logged in to check it out. I went into text messages to try it out. It said text messages was not available and to contact support. I didn’t want to cancel support to active text messaging on a paid phone service! One would think text message would be an option you didn’t have to call and activate! I want to cancel my account. You can’t just cancel your account. You need to contact support (shocking). I did about 2 minutes into the cancel conversation I accidentally closed the chat. I went through all the BS again to get to a chat person. He told me my account was closed. I said I had not received a confirmation email. I waited for them to respond. I said “hello?”. They said that because the chat was closed on the users end, there was no confirmation email sent to me. I asked them if they could resend it. They said that after this current chat ended that there would be an email with our conversations sent to my email address. An hour later, I’m still waiting. It seems like other people have commented on the lack of customer service with this app. I completely agree. I would suggest you go look elsewhere.
Developer Response 09/28/2020
Hello @shawnstorey, this is certainly not the impression we want you to have of the service. Please message us at ottawasocial@j2.com with your account information, so we may address this matter with you. Thank you kindly, ^DH
Has been 7 years of excellent service. Great tool.
01/18/2022

Alcázar
When I started my one person business was great, affordable and easy to use. I like that now are more Apple friendly than before. Then as my business grew I was able to modify and use the different features they have. I love the fact that you can have affordable recordings that gives your business better presentation. When time where a bit slow. I was able to Downgrade with no trouble a lot. Customer service is wonderful.
Has been 7 years of excellent service. Great tool.
01/18/2022

Alcázar

When I started my one person business was great, affordable and easy to use. I like that now are more Apple friendly than before. Then as my business grew I was able to modify and use the different features they have. I love the fact that you can have affordable recordings that gives your business better presentation. When time where a bit slow. I was able to Downgrade with no trouble a lot. Customer service is wonderful.

This update includes several stability enhancements and bug fixes: - Fixed a syncing issue that stopped older message threads from updating. - Resolved a crash that could occur when navigating through the Messages. Thank you for using eVoice!

Version 5.3.5

Dec 15

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location