Chat with your website visitors - anytime, anywhere.
Chatway helps you stay connected with your website visitors even when you’re away from your desk. Respond to live chats, view visitors in real time, and manage chats from multiple channels like email, Messenger and Instagram - all from your mobile device.
You can also use the web app on mobile or desktop for added flexibility and more control.
See live visitors, pages they’ve visited, device details, and location - so every response feels relevant and timely.
You can also view customer order, cart, and product data directly inside the chat, helping you resolve questions faster and more confidently.
With custom notification settings, you can choose how and when you’re alerted about new visitors or incoming messages so you stay responsive without feeling overwhelmed.
Features you’ll love:
* See who’s on your website right now and engage at the right moment.
* View pages visited, tags, device info, location, and browsing behavior in one place.
* Access customer order details and product information directly in the conversation.
* Organize conversations better with smarter, more flexible segmentation.
* Easily view resolved and unresolved chats and stay on top of your inbox.
* Quickly find conversations and categorize them by issue or intent using tags.
* Reply faster to common questions with saved replies.
* Share screenshots, documents, and visuals to explain better and resolve faster.
What you can do with Chatway:
* Resolve customer issues faster
With full visitor context and order data, you can provide accurate answers without back-and-forth.
* Offer instant, real-time support
Respond the moment a visitor needs help - reducing frustration and increasing satisfaction.
*Collaborate smoothly with your team
Assign chats, involve the right agent, and ensure a seamless customer experience.
*Stay productive on the go
Manage conversations, track visitors, and reply quickly right from your phone.
Visit https://chatway.app to learn how Chatway can help you deliver faster, smarter, and more personal customer conversations through live chat.
This app is perfect for my customers to get into contact with me right away from my own website, the app can be integrated to various website host. My only downside about the app is not being able to email the customer directly from the app but instead have to wait for the customer to message which is a huge downside but hopefully they add that as a feature soon.
Love it
happy curtis
Chatway allow my customer to contact my store anytime via our website. The great part about it saves the customers info so if you don’t have time to respond right away you still have the option to engage the live conversation later. Also it’s doesn’t slow my website down it works flawless for free!!!
Just what I was looking for!
TX-4458-9006
Made an online shop through BigCartel, and I offer customizeable items. Chatway allows for me to easily keep track of these requests! Easy for the customer because it's right on screen in my shop, and easy for me to manage requests through their ticket system. Highly recommend!
Great so far
grimmonxi
They have been simple and good to use so far, and have improved with added support for WhatsApp and other convenient tools. Would be looking forward when they can add a pop up tool bar, like tap the chat icon and all tools come up, like call us, book now , WhatsApp etc.
Added private notes for internal team communication. Agents can now leave notes inside conversations that are only visible to the team and never shown to visitors.
Version 2.0.438
The developer, Chatway, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Poptin LTD
Size
48.3 MB
Category
Business
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
