Message clients, communicate with employees and turn chats into appointments.
Transform the way you communicate, empowering you to streamline operations, boost client satisfaction, and elevate your business to new heights.
Revolutionize Client Communication & Booking
Effortless Connections: Connect seamlessly with clients through text message. This ensures you can always reach your clients, wherever they are, fostering a more convenient and personalized communication experience.
Appointment Powerhouse: Simplify your booking process and reduce no-shows. Transforming chat directly into appointments, creating a frictionless booking experience that keeps clients coming back.
Client Insights at Your Fingertips: Ditch scattered client information and wasted time searching for past interactions. Connect provides a centralized hub for all your client data. Access appointment history, communication preferences, and any relevant notes – all within a single, easy-to-navigate client profile. Leverage these valuable insights to personalize communication, offer targeted recommendations, and nurture stronger, more loyal client relationships.
Unleash the Power of Teamwork & Collaboration
Empower Your Team: Foster a culture of seamless internal communication with a dedicated team chat feature. Share updates on client schedules, assign tasks, and ensure everyone's on the same page – all within Connect. This real-time collaboration streamlines operations, minimizes communication breakdowns, and empowers your team to deliver exceptional service consistently.
Capture Every Detail: Don't let important information get lost in the flow of conversation. Connect empowers you to transform your customer chats into detailed notes, ensuring no crucial details slip through the cracks. These notes live in your client chat for future reference, fostering better client service, smoother handoffs between team members, and enhanced continuity of care.
Clear Communication Across the Board: Easily continue customer interactions with Internal Notes, allowing your entire team to stay informed on client details and appointment notes.
Transform Client Interactions into Growth Opportunities
Turn Conversations into Bookings: Don't let valuable client inquiries fall through the cracks and capitalize on client interest. With Connect, you can effortlessly transform in-app chats directly into appointments by simply sharing a booking link.
Unlock a New Era of Business Efficiency
Connect goes beyond messaging; it's a comprehensive communication, collaboration, and client management solution designed to elevate your service-based business.
Features you'll love:
- Secure, 2-way business messaging
- Centralized client information for personalized service
- Dedicated team chat for streamlined collaboration
- Capture chat conversations as notes for future reference
- Transform chats directly into appointments
- Free to download and use
Perfect for:
Hair Stylists, Barbers, Nail Technicians, Microblading Technicians
Massage Therapists, Personal Trainers, Coaches
Download Connect: Business Messaging today and unlock streamlined communication, exceptional client service, and maximized booking opportunities.
In theory this could be great except, I don’t get notifications or pop ups to inform me of messages so we have to constantly check for new convos. When in Vagaro and selecting option to text using connect through patient profile, it switches over and brings us to the list of patients rather then the patient chat. Patients respond to auto text messages but we cant see what message they are responding too. The AI function is pretty good actually but inconsistent
Developer Response
Thank you for sharing your feedback! We understand how important notifications and easy access to client conversations are, and we’re glad to let you know that our team has resolved this issue in the latest update.We’re also happy to hear you’ve had a positive experience with the AI feature, and we’re working to make it even more consistent. If you continue to experience any issues, please don’t hesitate to reach out to our support team at support@vagaro.com for further assistance.Thank you for your patience.
Ugh… come on Vagaro.
eudokeotattoo
I wish I could love this feature from Vagaro. I have had countless issues with the actual Vagaro app, which still go on consistently and make my life harder than it has to be. With how hard it is to keep track of client conversations, I decided to try the text feature with Vagaro (which, in the first place, is overpriced at $20/month on top of everything else they charge just to have 500 texts available to send) to stay organized. It was a terrible decision. Every time I open the app, it either refuses to load, it stalls or glitches and force closes, or it claims I have no client conversations when I actually have a lot waiting for me to respond to. It’s a miserable app and I wish so badly this thing worked. Vagaro team, please fix all these issues. There are some pretty wretched bugs and issues with both of your apps.
Developer Response
We would like to look into this matter and help resolve the issues you’re experiencing. Please email support@vagaro.com with the subject Attn: CX, and if possible, provide a video or more details about the problems you’re encountering. This will help us address the situation as quickly as possible. Thank you!
Connectivity Issues
Jessca0201
We wanted to love this feature and app for our business but unfortunately it has a ton of issues. Since this is a paid for feature, Vagaro needs to work on this!1) I open the app and it won’t show my text threads. It’s just blank, as if I have none. When I actually have several. 2) When I go to create a new thread it won’t show my client list. I search the client list and it infinitely searches. 3) You type a message into a text thread, hit send and it says “please wait while we initialize chat thread” but it never does anything. Just keeps telling you that, every time you hit send. I usually have to start over for this to go away. This happens on a new chat or existing. These issues happen ALL THE TIME!!! We’ve only been using this app for 4-6wks but so far, we are NOT impressed!!
Developer Response
Thank you for sharing your feedback. We would like to address these issues right away, please contact our support team, as they can look into this matter for you to assist with any technical difficulties you’re facing. We’re dedicated to providing you with a smooth experience, and our team is ready to help!
Has Great Potentail
Tatakobby
It's for messaging but it takes more time to use the app to send messages than it would to just use my Google app. It's a newer app, so I do give it grace and hopefully I'll be able to witness its full potential one day. Right now the issues I'm running into are: 1. When I hit the message icon in Vagaro from a client's profile it only brings me to the Connect app. It would be nice if it took me to the app and also into a message with the clients number already populated into the delivery field. 2. When typing a message, there is a lag. It causes grammar issues to be constantly corrected. 3. Seems to be issues on getting messages to come through sometimes.
Developer Response
Thanks for sharing your feedback! We would like to take a closer look at the issues you’re experiencing, please email support@vagaro.com with the subject line "Attn: CX" and include the details you’ve shared here. Our team would be happy to investigate and work with you on improving the messaging experience.
This update includes minor bug fixes and performance improvements. We recommend turning on automatic updates to keep Vagaro Connect running at its best.
Version 1.2.3
The developer, Vagaro Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Vagaro Inc
Size
285.3 MB
Category
Social Networking
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPad Requires iPadOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
