Ahoy Sailor!
Our shiny latest Virgin Voyages App is your key to an epic voyage. Before you set off, breeze through boarding, explore onboard experiences, and check out (and book) our incredible Shore Things. Everything you need to make your vacation unforgettable is right here.
READY TO SAIL
Make the pre-sail process a breeze with short and intuitive steps in the app. From government-required documents to health checks — it’s all done here before you sail.
DISCOVER THE SHIP
Explore and book onboard happenings. From posh steakhouse dinners and immersive theater performances, to massages and guided meditation — you can discover everything that makes the ship so special.
SHORE THINGS
Check out and book any and all Shore Things — our shoreside activities. ATVs through hidden jungles, graffiti art classes, or a cleansing spa day with a shaman, we’ve carefully curated the best ways to discover new sides of yourself.
MESSAGE
Message Sailor Services whenever you need help or advice. Bid adieu to the awkward phone call down to Sailor Services.
RECOMMENDATIONS
With curated ship and port guides for you to pour over, you’ll know exactly which classes, eateries, treatments and experiences are right for you.
Super happy to see what they’ve done with this app now that it’s smoothed out following the release. Biggest thing is the deck map that I noticed and just generally how to review documents. Looks like they are primarily PDF views which I’m a bigger fan of personally. Deck maps are brand new so super happy those are included now. Seems faster than the old app too from what I’ve seen. Super happy to see the improvements and looking forward to my upcoming cruise! (Can’t delete old app yet due to some features not fully transferred still but no big deal, I could see some old people being frustrated by this with “so many apps” on their phone) the the new app regardless is still good!!
Developer Response
Thanks for hanging in there, Sailor! We’ve fixed the login freeze and booking issues—please update to the latest version for a smoother experience. Can’t wait for you to explore the new features and get ready for your upcoming cruise! 🚢✨
Looks great but could function better
bmgilman
I’ve been cruising with VV for 4 years now and this app has more or less been the same throughout. The app looks great and you can tell they’ve invested a lot of money in the UX design of this app. Finding information about the ship and what’s happening on the boat is pretty intuitive… but that’s if the app loads. This development team has not put the time and effort into working on server load or weak connections, which for a business like this is so critical. Before you get on the boat, reservations come in waves that drop at midnight, but this app can absolutely not handle the load. We’re probably talking about only a couple hundred users simultaneously using the app, and they continue to not be prepared.And then once you get on the ship, where the download/upload speeds of the free WiFi are so slow, the app is not optimized under these conditions. You’ll be waiting for 10-15 seconds between page loads where being able to perform actions onboard are even more critical.A lot of my criticism comes from being an app developer myself where I believe if there was investment in app performance over design, this experience could be so much better.
Way too many Notifications!!!
KevinO194
I am currently on a Virgin voyages sailing and while this app is much better than the older sailor app this one still has many issues especially while you’re on board. First, it crashes all of the time! Like, you can’t even browse the event lineup and see what’s going on without it crashing 3-4 times on you. Second, there are WAY too many notifications while you’re on board. Every 30 minutes to an hour I’m getting a notification about booking a shore excursion or booking a private cabana or booking my next cruise. These types of notifications are unnecessary and super annoying. We should have the option to just get the essential notifications without all of the “advertisement” notifications. I want to enjoy my vacation without you always trying to upsell me something on my phone. Not a good look for Virgin tbh. Lastly, there needs to be a better way to book, reserve and get on some type of waitlist for certain things like gym classes or shows. It’s super annoying to want to sign up for something, seeing it’s, “sold out” on the app but then you go anyway to see if there are any no-shows and only 2 other people show up. Either make it first come first serve or make some type of waitlist in the app.
App is very bad
scotty321
We are on the Resilient Lady right now in the middle of the Resilient Caribbean holiday cruise, and the app continually crashes whenever we try to scroll through the Event Line-Up for the day. When we go to “Discover” then “Event Line-Up” and then start scrolling, it crashes. Constantly. And it crashes 100% of the time when we tap on an event to read about it, and then we tap the back arrow to get back to the list. All of these constant crashes makes it impossible to figure out which events are taking place on the ship. It seems to crash the most when scrolling through days that have a lot of events, but is better on days that only have a few events — which makes the problem even worse! Another problem is that when you switch from the “Me” tab back to the “Discover” tab, it forgets where you were on the discover tab so it starts you all the way back at the very top of the day and you have to scroll endlessly to get back to where you were later in the day. The usability of this app is soooo incredibly poor. Also, there is an entire “messaging” part of this app where you can scan other sailors’ QR codes, but you actually can’t message them through the app! Very misleading.
This release includes a range of bug fixes and stability improvements designed to make the overall experience smoother and more reliable.
Version 1.11.1
The developer, Virgin Voyages, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Virgin Cruises Intermediate Limited Inc.
Size
210.7 MB
Category
Travel
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
Languages
English
Age Rating
4+
4+
This app has an age rating of 4+ with content restrictions.
Some content may be rated higher, and may therefore be restricted and managed by the developer through in-app controls.
