MightyCall Classic

Name: MightyCall Classic
Rating: 3.8 (197 reviews)
Author: CallCurrent, Inc.

Business

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

197 Ratings
Ages

4+
Years
Category

Business
Developer

CallCurrent, Inc.
Language

EN
English
Size

109.8
MB

iPhone

Receive, Review and Respond to Customer Requests from Anywhere with MightyCall Mobile Designed with small business owners and their teams in mind, MightyCall Mobile helps you monitor and manage omnichannel communications. No matter where you are, you’ll be alerted to new requests and be able to respond from your phone or reassign the task to a colleague. It’s like having your very own call center in your pocket. With the MightyCall Mobile App you can: * Get alerts - when new customer requests arrive * View customer requests – with omnichannel coverage in a single activity queue * Quickly assign requests - to yourself or a staff member with a swipe * View request details – with a single touch * Track next steps - by adding comments to a request * Immediately respond - using native applications like email or phone calls * Update your address book - with a customer’s contact info * Complete requests - with the push of a button * Monitor progress – ensuring that opportunities don’t fall through the cracks Download and install the free iOS application to get access to MightyCall features on-the-go.

Ratings & Reviews

3.8

out of 5

197 Ratings

Interface looks great but struggles
09/22/2021

jakofflarue
I got MightyCall for my business and the app was a selling point on going with MightyCall. Since then I have struggled with both the app and the desktop version of the program. It does what it says by allowing me a separate number for my business and routes calls accordingly. The problem is in calling people back, listening to voicemails, etc. The app does not work flawlessly and just recently, the app got an update that has taken away the only way I had at listening to voicemails or responding to texts through the app. The journal feature does not work on my phone so it’s useless. Hope they get all of this worked out and get the system useable.

Developer Response
We are sorry for any inconvenience this may have caused you. Your problem was fixed. Update the app to 5.40.5. If the problem still persists, please provide your comments using the app (Tap on the "Settings" and select the "Send Feedback" option)
Interface looks great but struggles
09/22/2021

jakofflarue

I got MightyCall for my business and the app was a selling point on going with MightyCall. Since then I have struggled with both the app and the desktop version of the program. It does what it says by allowing me a separate number for my business and routes calls accordingly. The problem is in calling people back, listening to voicemails, etc. The app does not work flawlessly and just recently, the app got an update that has taken away the only way I had at listening to voicemails or responding to texts through the app. The journal feature does not work on my phone so it’s useless. Hope they get all of this worked out and get the system useable.
Developer Response 09/28/2021
We are sorry for any inconvenience this may have caused you. Your problem was fixed. Update the app to 5.40.5. If the problem still persists, please provide your comments using the app (Tap on the "Settings" and select the "Send Feedback" option)
Warning to small business owners
07/13/2018

alip2018
My account was closed overnight for “fraudulent” purposes for no reason. I am a legitimate small business owner. I had 1000 flyers printed from vistaprint with my new number the same day, waste of money now. I had started a Google AdWords and Facebook ads campaign with my new number which I had to shut off at 2am. I had just signed up (day before) and only tested the service and setup my voicemail routing. The call logs will show I only tested and forwarded calls to my own personal cell and have not even been able to actually use the service. Very unprofessional, glad I found out now before I started distributing my flyers with the new number. What if I had done any serious advertising with the new number that they just suddenly closed without any explanation one night? Wow, I really dodged a bullet. Can’t I believe I would have trusted my livelihood with these guys. There’s a few alternatives out there I will be taking my business elsewhere. What a waste of time, energy and money. Small business owners, please think twice before trusting your livelihood with this company. This was my honest experience.
Warning to small business owners
07/13/2018

alip2018

My account was closed overnight for “fraudulent” purposes for no reason. I am a legitimate small business owner. I had 1000 flyers printed from vistaprint with my new number the same day, waste of money now. I had started a Google AdWords and Facebook ads campaign with my new number which I had to shut off at 2am. I had just signed up (day before) and only tested the service and setup my voicemail routing. The call logs will show I only tested and forwarded calls to my own personal cell and have not even been able to actually use the service. Very unprofessional, glad I found out now before I started distributing my flyers with the new number. What if I had done any serious advertising with the new number that they just suddenly closed without any explanation one night? Wow, I really dodged a bullet. Can’t I believe I would have trusted my livelihood with these guys. There’s a few alternatives out there I will be taking my business elsewhere. What a waste of time, energy and money. Small business owners, please think twice before trusting your livelihood with this company. This was my honest experience.
Cares about their customers
05/19/2020

JerkyBeefCTO
The MightyCall app seems built around taking customer suggestions into consideration, which is quite cool. I’ve been with them for a while now and seeing it change over time - they made a big shift a while back - makes it clear to me that they’ve altered it to work with what customers have said (at least imo the directions they’ve taken have all been in-line with my thinking). It’d be nice for some more changes - a couple features available on the desktop like the journal aren’t available on the app - but it isn’t enough to detract from the experience as a whole by a longshot

Developer Response
Hello and thanks for your feedback! If you have any questions, please call customer support at +1 (888) 256-8312.
Cares about their customers
05/19/2020

JerkyBeefCTO

The MightyCall app seems built around taking customer suggestions into consideration, which is quite cool. I’ve been with them for a while now and seeing it change over time - they made a big shift a while back - makes it clear to me that they’ve altered it to work with what customers have said (at least imo the directions they’ve taken have all been in-line with my thinking). It’d be nice for some more changes - a couple features available on the desktop like the journal aren’t available on the app - but it isn’t enough to detract from the experience as a whole by a longshot
Developer Response 06/05/2020
Hello and thanks for your feedback! If you have any questions, please call customer support at +1 (888) 256-8312.
The app is great, if it actually worked consistently
10/22/2021

jjruedas
We have been using mighty call for some time now and it has helped to manage our growing call volume, but it is far from perfect. I understand there will always be bugs and there are fixes, but it seems like every time there’s an update a new bug or error happens that takes longer to get fixed. Like missing journal history in the app, calls dropping all the time, poor call quality and calls being sent direct to voicemail/hang up even though there’s at least one person assigned and available to take calls. The app and website are what we need for our call management, but it needs to work better for us to be satisfied with the service. We will be looking for an alternative to cover our call management needs.

Developer Response
We are sorry for any inconvenience this may have caused you. Could you please provide your comments using the app? (Tap on the "Settings" and select the "Send Feedback" option). This helps us to solve this issue faster.
The app is great, if it actually worked consistently
10/22/2021

jjruedas

We have been using mighty call for some time now and it has helped to manage our growing call volume, but it is far from perfect. I understand there will always be bugs and there are fixes, but it seems like every time there’s an update a new bug or error happens that takes longer to get fixed. Like missing journal history in the app, calls dropping all the time, poor call quality and calls being sent direct to voicemail/hang up even though there’s at least one person assigned and available to take calls. The app and website are what we need for our call management, but it needs to work better for us to be satisfied with the service. We will be looking for an alternative to cover our call management needs.
Developer Response 10/26/2021
We are sorry for any inconvenience this may have caused you. Could you please provide your comments using the app? (Tap on the "Settings" and select the "Send Feedback" option). This helps us to solve this issue faster.

Thank you for using our mobile application! We are excited to bring you the latest update, which focuses on bug fixes and performance improvements. We value your input and strive to make our app better with each update. If you encounter any issues or have suggestions for improvement, please don't hesitate to reach out to us.

Version 5.98.0 Mar 26

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: CallCurrent, Inc.
Size: 109.8 MB
Category: Business
Compatibility: Requires iOS 16.6 or later.

iPhone
Requires iOS 16.6 or later.

Mac
Requires macOS 13.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

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Contains
Messaging and Chat