I have had quicken for years and when the app first came out it was really useless. I had to do everything on my desktop. I have had the app on my phone but haven’t used it in a couple of years. About a month ago I synced it with my account and noticed it would download my new transactions directly from my accounts to the app everytime I opened it. I was interested. I updated some catagories on the new transactions and also cleared some overdue reminders. To get these changes to sync I just open quicken on my pc and sync with mobile app and everything is there and updated. I no longer have to download the transactions from my bank on my pc. This helps me a lot because I’m always on my phone and I can update transactions using the app instead of having to spend more time on my pc. Sometimes in the past I would go over a month before opening the pc and I would have tons of transactions to catagorize. Now when I open the pc quicken I just sync and it’s all done. The only reason I gave only 4 stars is I would like the balance forecast on the app. I don’t open the pc version much anymore. Much improved over old versions.

This app HAS improved over the five - six years I have used it. Functionality has been added. It’s become quicker and easier to use. But it is still short of a satisfactory experience. I finally threw in the towel and uninstalled the app, which candidly makes my life more difficult (due to having to enter everything on the desktop version, which has its own set of bugs). Among the challenges on the mobile app are inability to enter a transfer, failure of split transactions being edited on the desktop app to sync to the cloud, and the clumsiness of three different ways to save a transaction on the mobile app, depending on whether it’s an original transaction, a revised transaction or a scheduled (reminder) transaction. However, over the past six plus weeks at least three transactions entered on either the mobile app or desktop app never synced to the other app and ultimately disappeared from Quicken altogether. I haven’t identified a pattern for the disappearances, but it’s also not my job to resolve Quicken bugs, particularly when I am paying $80 per year to use the service. It was this issue of disappearing transactions that caused me to uninstall the app from my iPhone. I have been a Quicken user for 30 years. Honestly, I would switch to another personal financial accounting service if I found one that is full functioned and reliable. I haven’t. It’s highly unlikely Quicken will ever be able to convince me to use this buggy mobile app ever again.

I used quicken 2008 for many years and was very happy with it. I bought quicken 2012 but immediately uninstalled it and went back to using 2008. This year I bought quicken 2017 because my laptop is aging out and I will need to replace it. I regret every moment when using quicken 2017. When I sync I find it is duplicating transactions. Today it actually duplicated every transaction on a credit card onto another credit card so I am trying to delete them and get them to balance with the estatements. Now we are in 2023. I’m still using quicken over a lot of other finance programs out there. Syncing has greatly improved so I give that four stars. The program itself seems okay but is giving me a problem with auto entries. I have automatic withdrawals at my bank set up as auto payments in quicken. I also have our social security and pension as auto entries in quicken but they don’t stay that way. Quicken changes them back to manual entries all the time. HATE THAT. I looked in help and it gave me some song and dance about only having so many auto entries. WHY??? So that rates one star. And now that I have to rebuy the subscription every year, your IT team should resolve that issue. Then you will get a better rating.

I’ve had Quicken for about 10 months. From the beginning I’ve noticed there are inconsistencies when syncing between the iOS app to my iMac desktop app. The main issue is that any changes you make to a downloaded transaction on the iOS app version don’t consistently sync to the desktop version. Sometimes some changes sync but other do not, on occasion it works. I thought after the recent update they fixed the issue, but no - still happening. I called tech support they had me reset all sorts of things to the point that I felt I was starting over - that took hours of my time to re-enter bank info etc… but still did not fix the issue. I was recently traveling and away from my desktop so I kept updating the iOS app (on iPad Pro & iPhone) and it looked like any changes I made were showing up correctly between both of my iOS devices, meaning sync was working - but once I got home to my iMac and opened the desktop app, nearly every single data entry change (a Travel tag I added, category changes I made to the various transactions) all got reset to default downloaded transactions from the banks (credit cards etc..). This keeps happening and makes Quicken a disappointing app - otherwise I would be much happier with it overall. The other issue is any investment bank transactions will not show up on the iOS app unless you have recently synced the desktop app - so if you sell a stock while away from your desktop, it will not show that on the iOS app - not until you are back at your iMac and have synced the desktop app.