Ameren Mobile

Name: Ameren Mobile
Rating: 4.7 (13029 reviews)
Author: Ameren Corporation

Business

Free

13K Ratings
Age Rating

4+
Years
Category

Business
Developer

Ameren Corporation
Language

EN
English
Size

38.9
MB

View your bill, make a payment, and report or check the status of outages from anywhere with Ameren Mobile. Ameren Mobile is a secure and free way to manage your Ameren account, to stay informed and in control. Additional features include the following: • Update payment method • Change contact or other profile information • One-touch dialing for Ameren customer service • Easy access to connect with Ameren on social media

Ratings & Reviews

4.7

out of 5

13K Ratings

Bad version or not fully thought out?
10/21/2025
RigelAlan
I needed to report an outage but this update did its best to not let me do anything.- first I was forced to get this new version. You know what happens when power is out…the Internet is down. Living in a rural area with spotty phone service on clear days then took 10-15 minutes rather the 10 seconds on WiFi.- then I used FaceId to login but it wanted me to create a new account with a page of data even though I have an account. - I went back to the Home Screen to login without FaceID and it hung trying to log me out - After restarting the app, I went directly to the Outage tab where it told me my phone/address didn’t match their records. Luckily it worked the second time.
Bad version or not fully thought out?
10/21/2025
RigelAlan

I needed to report an outage but this update did its best to not let me do anything.- first I was forced to get this new version. You know what happens when power is out…the Internet is down. Living in a rural area with spotty phone service on clear days then took 10-15 minutes rather the 10 seconds on WiFi.- then I used FaceId to login but it wanted me to create a new account with a page of data even though I have an account. - I went back to the Home Screen to login without FaceID and it hung trying to log me out - After restarting the app, I went directly to the Outage tab where it told me my phone/address didn’t match their records. Luckily it worked the second time.
Bad customer service
11/16/2021
Littlebit2u7
They have horrific customer service they offered me a free thermostat that wasn’t free and put me in an program that I knew nothing about and charged me for it each month. Thermostat isn’t free they go up on your bill once get it. Then if you struggle paying the bill they shut the thermostat off wickedness. Do not accept any free thermostat not free. They will charge you for it in your bill. This company is wicked they control your thermostat as well so they put your stuff on what they want it on this will cause you to get sick of heat exhaustion in summer time or hypothermia in the winter time. What a wicked company. I hope this company goes out of business for being so wicked. Then since I live in Berkeley looks like I’m paying Berkeley bill from Berkeley foolishness. All these charges and we are paying for energy efficient charges for what I didn’t tell them to charge me for that foolishness who asked them to put that charge on my bill who is it helping not me it’s putting me in more debt.
Bad customer service
11/16/2021
Littlebit2u7

They have horrific customer service they offered me a free thermostat that wasn’t free and put me in an program that I knew nothing about and charged me for it each month. Thermostat isn’t free they go up on your bill once get it. Then if you struggle paying the bill they shut the thermostat off wickedness. Do not accept any free thermostat not free. They will charge you for it in your bill. This company is wicked they control your thermostat as well so they put your stuff on what they want it on this will cause you to get sick of heat exhaustion in summer time or hypothermia in the winter time. What a wicked company. I hope this company goes out of business for being so wicked. Then since I live in Berkeley looks like I’m paying Berkeley bill from Berkeley foolishness. All these charges and we are paying for energy efficient charges for what I didn’t tell them to charge me for that foolishness who asked them to put that charge on my bill who is it helping not me it’s putting me in more debt.
Doesn’t Logout Properly Too Often
06/30/2023
genece20
It’s a shame that the app doesn’t always log out properly. You log out, then when you come back another time, instead of “now authorizing” you get “logging off”. What? I already completely logged off and even waited a minute before closing out app as it shows me as logged out. Yep, then next day open and “logging off” message again! Have to shut down device so app refreshed.
Doesn’t Logout Properly Too Often
06/30/2023
genece20

It’s a shame that the app doesn’t always log out properly. You log out, then when you come back another time, instead of “now authorizing” you get “logging off”. What? I already completely logged off and even waited a minute before closing out app as it shows me as logged out. Yep, then next day open and “logging off” message again! Have to shut down device so app refreshed.
Inconvenient
04/09/2024
46044MO
Inconvenient when you want to use. Frequently requires you to “update app for latest version”, and you are unable to use the app until it’s been updated. The login feature does not save my info/ face recognition. Login feature frequently does not work at all, “Login functionality is unavailable at this time. Please try again later or contact us.“Unhappy using the app as it has many issues that after 2 years of using Ameren, have not improved- if anything the app has gotten worse over the years.
Inconvenient
04/09/2024
46044MO

Inconvenient when you want to use. Frequently requires you to “update app for latest version”, and you are unable to use the app until it’s been updated. The login feature does not save my info/ face recognition. Login feature frequently does not work at all, “Login functionality is unavailable at this time. Please try again later or contact us.“Unhappy using the app as it has many issues that after 2 years of using Ameren, have not improved- if anything the app has gotten worse over the years.

Welcome to version 10.1.0! What's New? This version includes a handful of error handling updates.

Version 10.1.0 Apr 26

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Ameren Corporation
Size: 38.9 MB
Category: Business
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Privacy Policy

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Ameren Mobile

Ratings & Reviews

Bad version or not fully thought out?

Bad customer service

Doesn’t Logout Properly Too Often

Inconvenient

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

First Community CU (MO)

CEFCU Mobile Banking

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COUNTRY Financial Mobile

Commerce Bank for iPhone

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