RideYellow - Your taxi app

Name: RideYellow - Your taxi app
Rating: 1.5 (6 reviews)
Author: National Taxi Services

Safe rides on-demand.

Only for iPhone

Free

6 Ratings
Age Rating

4+
Years
Category

Travel
Developer

National Taxi Services
Language

EN
English
Size

51
MB

iPhone

Get a safe and reliable ride across multiple U.S. cities with the RideYellow app. Once you enter your destination, you’ll be provided with your trip price before you book, so you know exactly how much your trip will cost. Make payments fast and seamless by adding a credit card to the app. Or pay directly in the cab with either cash or by swiping a credit card. Features and Benefits: • Know your total trip price before you book your ride with “upfront pricing”. • Request a ride for immediate pickup or schedule your ride for a later time. • Use the “Ride Sync” button when hailing a cab at the airport etc. for easy payments. • All RideYellow drivers pass strict government background checks and safety classes. • Every taxi has comprehensive 24/7 insurance coverage. • Save 25% OFF all RideYellow app trips in Los Angeles County and other select areas! See if RideYellow is available in your local area at https://rideyellow.com/cities/ Sign up to become a driver at https://rideyellow.com/driver Have a question? Submit a help request at https://rideyellow.com/help/

Ratings & Reviews

1.5

out of 5

6 Ratings

Glitches out - unusable
Jul 11
Product snob
App is unusable. Constantly glitches out when trying to book. Happened every single time. Shame because they have best fares, but cannot book ahead. Will not be around for long with such a bad app.
Glitches out - unusable
Jul 11
Product snob

App is unusable. Constantly glitches out when trying to book. Happened every single time. Shame because they have best fares, but cannot book ahead. Will not be around for long with such a bad app.
Doesn’t work
Jul 15
Phooey on phones
I used to use this app, but after the latest update, it refuses to stay open, and it doesn’t work at all.
Doesn’t work
Jul 15
Phooey on phones

I used to use this app, but after the latest update, it refuses to stay open, and it doesn’t work at all.
Impossible to contact them quickly
Jan 18
leterbox
Never again! I booked my ride to the airport for the next day, but I needed to confirm the pick-up time. The app lets you enter the pick-up time, but once booked it only shows the date, not the specific time. I tried to get in touch with them to confirm, but there is no Help option in the app. I ended up having to search for their website through a browser on my phone. The help page required me to sift through their FAQ, where I finally found a Submit a Request button at the bottom. Unfortunately, they don’t have a simple phone number to call. I had to send my message as text through some third-party system they use, and I never heard back. They had my phone number and email address, but I never received a response. I couldn’t confirm the time I had scheduled my cab for, and the next day, my car didn’t show up – and they make it impossible to contact them directly when something goes wrong. I had to cancel my ride and order a Lyft, which made me late for my flight. Thanks, RideYellow. I won’t be using you ever again and I certainly won’t be recommending your service to anyone.
Impossible to contact them quickly
Jan 18
leterbox

Never again! I booked my ride to the airport for the next day, but I needed to confirm the pick-up time. The app lets you enter the pick-up time, but once booked it only shows the date, not the specific time. I tried to get in touch with them to confirm, but there is no Help option in the app. I ended up having to search for their website through a browser on my phone. The help page required me to sift through their FAQ, where I finally found a Submit a Request button at the bottom. Unfortunately, they don’t have a simple phone number to call. I had to send my message as text through some third-party system they use, and I never heard back. They had my phone number and email address, but I never received a response. I couldn’t confirm the time I had scheduled my cab for, and the next day, my car didn’t show up – and they make it impossible to contact them directly when something goes wrong. I had to cancel my ride and order a Lyft, which made me late for my flight. Thanks, RideYellow. I won’t be using you ever again and I certainly won’t be recommending your service to anyone.
The people on the phone are friendly, but the app doesn’t seem to work
05/07/2022
Doesn't let me pay/sched ride
I needed to schedule a ride for another person that I wanted to pay for. The app allows me to enter my credit card info, enter all the info about the ride (the date/time, the passenger name, phone #, pick-up/drop off locations), but then it will not allow me to pay and schedule the ride. It says there was an “error” and to “try again”. I tried multiple times and I cannot pay via the app. I spoke with a few different employees, including a dispatcher, who were all professional and polite, but they could not help me resolve the issue. I even deleted the app and re-downloaded it, which was suggested to me by their employee on the phone, but this did not work either. As a side note, I cannot schedule a ride via phone call, if I want to pay for it, bc the company does not accept payment over the phone. There are too many other driving services with excellent and easy-to-use apps. Even though the ppl I spoke to were nice and willing to help me, it sort of doesn’t matter if you cannot use the service in the end. Disappointed.
The people on the phone are friendly, but the app doesn’t seem to work
05/07/2022
Doesn't let me pay/sched ride

I needed to schedule a ride for another person that I wanted to pay for. The app allows me to enter my credit card info, enter all the info about the ride (the date/time, the passenger name, phone #, pick-up/drop off locations), but then it will not allow me to pay and schedule the ride. It says there was an “error” and to “try again”. I tried multiple times and I cannot pay via the app. I spoke with a few different employees, including a dispatcher, who were all professional and polite, but they could not help me resolve the issue. I even deleted the app and re-downloaded it, which was suggested to me by their employee on the phone, but this did not work either. As a side note, I cannot schedule a ride via phone call, if I want to pay for it, bc the company does not accept payment over the phone. There are too many other driving services with excellent and easy-to-use apps. Even though the ppl I spoke to were nice and willing to help me, it sort of doesn’t matter if you cannot use the service in the end. Disappointed.

We’ve been listening to your feedback, and this update focuses on making RideYellow more reliable and easier to use. • Added Apple Pay as a payment option during sign-up • Improved the experience on smaller devices • Added the cab number to completed trip details • Fixed issues with selecting and saving a default credit card We appreciate everyone who has taken the time to tell us what’s working and what isn’t since our major app update. We know there’s still more to improve, and we’re committed to making the RideYellow experience better with each update.

Version 3.81 12h ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: National Taxi Services, Inc.
Size: 51 MB
Category: Travel
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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RideYellow - Your taxi app

Ratings & Reviews

Glitches out - unusable

Doesn’t work

Impossible to contact them quickly

The people on the phone are friendly, but the app doesn’t seem to work

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by National Taxi Services

RideYellow (New)

You Might Also Like

Yellow Cab Co

Seattle Yellow Cab.

Curb - Request & Pay for Taxis

LA Metro & Bus - Rail Tracker

Arro - Taxi App

TAP LA

Obi - Get the cheapest ride.

CTC-Go

Wave by OCTA

Opoli