Yelp: Food, Delivery & Reviews 12+

Support non-existent. Dumb 👎🏼

I use Yelp a lot. I do reviews and use the social part with other Yelpers everyday. Recently the push notifications stopped working. I didn’t change anything. They just stopped.
Come to find out from other heavy users that this is common. Many of them have experienced the same problem from time to time. And it just keeps happening. The kicker tho? NO WAY TO CONTACT SUPPORT!!!!!
They have stupid FAQ’s that don’t help you with anything that anyone would need help with.
We all know that Yelp is not the best or most popular app for finding restaurants and other businesses. And it never will be until they have a way to serve their customers and allow users to get the specific fixes they need. The developers are some of the worst. If things don’t get fixed not only will I delete the app but I will pile on the negative reviews.

Developer Response ,

Thank you for taking the time to review Yelp. We're sorry you're having trouble with the app. If you continue to encounter issues, we’d like to hear about it! Please let us know by reporting it here: https://www.yelp.com/support/contact/report_bug?src_article_id=000005385. From there, we'll be better equipped to assist you.

Horrible

I will not be using Yelp ever again. After a terrible encounter with a business, I wrote an honest review about my experience. Yelp deleted 3 of my accounts because they would not let me write my review due to the business owner being upset. If I’m not able to be honest about good and bad experiences then what’s the point? Customer service did nothing to help the problem and all of the positive reviews I had wrote for small businesses were also deleted with my accounts. Such a shame. I thought as an app that is centered around honest reviews, they would uphold their end of allowing them, but no, they will side with businesses and delete your Yelp account for using the app as it was intended. Absolutely disgusting. I have moved onto other apps/platforms that respect their user’s honesty and do not punish them for reviews. If a business scams people out of their money, I believe it’s my responsibility to inform people through a public review, so that someone else isn’t a victim to it, but Yelp does not believe in keeping businesses honest. So beware!!! Yelp will delete your account & reviews if you try to warn people about scams!!! Do not use!!!