JustCall - Cloud Phone System

Name: JustCall - Cloud Phone System
Rating: 4.4 (1136 reviews)
Author: SLABS Technologies Private Limited

Make, Receive and Track Calls

Free

1.1K Ratings
Ages

4+
Years
Category

Business
Developer

SLABS Technologies Private Limited
Language

EN
English
Size

53.1
MB

Get a local or toll-free phone number in any of the 58 countries (including US, UK, Australia, South Africa, Japan, European countries & more) and start making & receiving calls and SMS. Create and manage your own international call center, helpdesk or global sales team within seconds and minutes. With in-built CRM, rating system and integrations, you can replace your old-school telephony systems with a new age, scalable and omni-present phone system. With a click of button, take your business global. Improve your perception and make your international clients comfortable by providing them with a local number to call. Empower your sales team to explore global sales opportunities and keep a close and real-time track of their activity and performance. You don't need any new hardware or cable or sim. All you need is a Justcall account and your phone or computer. Make calls using our app or website and receive calls directly on your phone number (without any internet requirement) Let's get started with Justcall now.

Ratings & Reviews

4.4

out of 5

1.1K Ratings

Best I have used so far
08/06/2022

Texaggies
I have used ring central, Kixie , Aircall and now just call. This one has the best clarity of keeping the call just as good as your cell phone. The texting has templates , text later options , and not texting. You can hook to voip desk phone. But then it has to stay on there and not go cell phone or computer app from what I have tested. I would give it 5 stars if you could text the caller off the incoming call screen a message just like you can on an iPhone to let them know you will call them back or get right back to them. This would be a wonderful feature that would put it in another category for me. Also the syncing with hubspot is spot on. The transcriptions and recordings of the calls in your hubspot contact are wonderful. The support online is also great. I would say you can set up a meeting online to fix anything almost 24/7. Which is great.
Best I have used so far
08/06/2022

Texaggies

I have used ring central, Kixie , Aircall and now just call. This one has the best clarity of keeping the call just as good as your cell phone. The texting has templates , text later options , and not texting. You can hook to voip desk phone. But then it has to stay on there and not go cell phone or computer app from what I have tested. I would give it 5 stars if you could text the caller off the incoming call screen a message just like you can on an iPhone to let them know you will call them back or get right back to them. This would be a wonderful feature that would put it in another category for me. Also the syncing with hubspot is spot on. The transcriptions and recordings of the calls in your hubspot contact are wonderful. The support online is also great. I would say you can set up a meeting online to fix anything almost 24/7. Which is great.
Great for Activecampaign Users
05/01/2021

TampaBroker
We were looking for a replacement to RingCentral that had a native integration for activecampaign. All the basic functionality you need away from the computer to quickly respond to contacts is here and the prompt for notes after every call is awesome because those notes sync to your integrated crm. The support is the best I have ever gotten from a phone company, by far. Keep up the good work and can’t wait to see what new features will release to help us use the phones more to grow our businesses. Great system!
Great for Activecampaign Users
05/01/2021

TampaBroker

We were looking for a replacement to RingCentral that had a native integration for activecampaign. All the basic functionality you need away from the computer to quickly respond to contacts is here and the prompt for notes after every call is awesome because those notes sync to your integrated crm. The support is the best I have ever gotten from a phone company, by far. Keep up the good work and can’t wait to see what new features will release to help us use the phones more to grow our businesses. Great system!
UI is bad, call settings are worse
Sep 4

jakp
We have been wrangled into using this app for our franchise and it causes us pain all day and every day. The SMS UI is awful, crowded with features. We never use — simple search and isn’t intuitive. SMS on iphone app is missing basic SMS search ftn for new contacts. This may be a Hubspot integration issue and it’s still a problem for us.Months later, still trying to get my phone to working reliably for different workers with each of their setups…
UI is bad, call settings are worse
Sep 4

jakp

We have been wrangled into using this app for our franchise and it causes us pain all day and every day. The SMS UI is awful, crowded with features. We never use — simple search and isn’t intuitive. SMS on iphone app is missing basic SMS search ftn for new contacts. This may be a Hubspot integration issue and it’s still a problem for us.Months later, still trying to get my phone to working reliably for different workers with each of their setups…
Do not waste your time
Aug 6

Scottyboy2206
It is amazing how many bugs this application has. I’m astounded by how often the simple task of calling someone fails to work. From various screens and various parts within the app buttons just don’t function. Its connectivity with Wi-Fi is also very sketchy. I’ll be on a one gigabyte connection and have issues with dropped calls/poor reception via just call, but I could be on with the same prospect via Zoom and have no problems whatsoever. There may be unique metrics for call centers, but for someone using this to Link texting and phone calls with their CRM I would avoid it at all cost.
Do not waste your time
Aug 6

Scottyboy2206

It is amazing how many bugs this application has. I’m astounded by how often the simple task of calling someone fails to work. From various screens and various parts within the app buttons just don’t function. Its connectivity with Wi-Fi is also very sketchy. I’ll be on a one gigabyte connection and have issues with dropped calls/poor reception via just call, but I could be on with the same prospect via Zoom and have no problems whatsoever. There may be unique metrics for call centers, but for someone using this to Link texting and phone calls with their CRM I would avoid it at all cost.

We’re committed to providing you with the best JustCall experience. This update brings major improvements for smoother, smarter, and more reliable multi-participant calls. - Seamless, Unified Call Experience: Hold, transfer, merge, and resume actions now work flawlessly together — with all activities captured as one continuous call log and complete recording for uninterrupted workflows. - Smarter Transcriptions: Enjoy more accurate transcripts with clear speaker identification across agents, customers, and AI Voice Agent. - Enhanced Team Visibility & Filters: View all participants in real time with synchronized controls like hold, mute, and disconnect — and easily filter calls by traits such as forwarded, transferred, merged, or call-back via queue using the new Call Traits filter - Uninterrupted Call Stability: Calls stay stable during transfers, reducing drop-offs and improving reliability. Other Enhancements: - General performance optimizations for faster and more reliable app operation. - Minor bug fixes and stability improvements.

Version 11.0.0

2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data