MPLS Parking

Name: MPLS Parking
Rating: 4.7 (40595 reviews)
Author: City of Minneapolis

Mobile Parking in Minneapolis

Free

41K Ratings
Ages

4+
Years
Category

Navigation
Developer

City of Minneapolis
Language

EN
+ 24 More
Size

129.4
MB

Parking convenience is at your fingertips with the new and improved MPLS Parking app. Pay for parking on your mobile device, get notified before your time runs out, and extend your time without visiting a parking meter (note that time extension rules vary location by location). Key features of the app include: • Mobile Payments via smart phone or web • Find my car (for those of us who forget where they parked) • Face ID • Event parking • Snow Emergency Alert Registration for MPLS Parking is free: just create your account via the app. Once you’ve created an account, you can park and pay for parking in any location parking available in Minneapolis. How to Use the App: • Create an account • Choose the vehicle license plate • Select your location on the map • Use the dial to choose how long you want to park • Confirm your payment Payment with MPLS Parking App is ultra secure. Your data is protected and our process is certified via 3rd party audit against Payment Card Industry Data Security Standards.

Ratings & Reviews

4.7

out of 5

41K Ratings

Perfect during bad weather
03/07/2018

Mpls native
This is Minneapolis. It snows. It rains. It gets very cold. Who wants to walk down to the street-side payment machine (if you can find it) and stand in the rain or snow or cold while navigating a menu with your gloves on? Or, worse yet, wait until the person in front of you at the payment machine figures out how to use it? This easy-to-use app lets me just pull into a parking space, stay in my warm & dry car, bring up the app, enter the space number and length of time I want to park there, and start it. What could be easier? And if I run over the scheduled time period, it texts me a warning and I can extend the period right from the app - wherever I am. No need to go back to the car. If I forgot where I parked, it even shows me on a map! If a 25 cent transaction fee scares you away, don’t bother with the app. But it’s a trivial charge to save time and stay warm and dry for me.
Perfect during bad weather
03/07/2018

Mpls native

This is Minneapolis. It snows. It rains. It gets very cold. Who wants to walk down to the street-side payment machine (if you can find it) and stand in the rain or snow or cold while navigating a menu with your gloves on? Or, worse yet, wait until the person in front of you at the payment machine figures out how to use it? This easy-to-use app lets me just pull into a parking space, stay in my warm & dry car, bring up the app, enter the space number and length of time I want to park there, and start it. What could be easier? And if I run over the scheduled time period, it texts me a warning and I can extend the period right from the app - wherever I am. No need to go back to the car. If I forgot where I parked, it even shows me on a map! If a 25 cent transaction fee scares you away, don’t bother with the app. But it’s a trivial charge to save time and stay warm and dry for me.
Get Kicked Out Immediately (If I Even Get Logged In)
09/14/2024

Wordienerdie
I’ve tried many times to log in, with the correct account information, and I either am told it’s incorrect or, I’m still let in for maybe 2-3 minutes only to then be kicked out again (and told it’s the wrong information). I’m not sure how I could have the wrong log in information if, when I do get let in, I see my license plate number and all of my forms of payments I’d previously entered.What’s most frustrating is, I’d love to send the developers a message and communicate with them directly but I can’t even stay in the app long enough to do that. And I send a request to reset my password, just in case that was the issue (even though, again, I’d managed to briefly get in more than once) and I’m still waiting almost a week later for the reset email (actually 2 emails were requested).I’m curious what’s the point of the $0.25 fee for using the app each time you pay for parking. Is it not supposedly for helping maintain it and improve issues that get reported? Maybe I’m wrong but either way, this app could use marked improvements and it’s really disappointing that there’s no one to even try to communicate with about it because there are some people who may really need/benefit from the app over finding a pay station (which the last pay station was comically broken in additional to the app 👍).
Get Kicked Out Immediately (If I Even Get Logged In)
09/14/2024

Wordienerdie

I’ve tried many times to log in, with the correct account information, and I either am told it’s incorrect or, I’m still let in for maybe 2-3 minutes only to then be kicked out again (and told it’s the wrong information). I’m not sure how I could have the wrong log in information if, when I do get let in, I see my license plate number and all of my forms of payments I’d previously entered.What’s most frustrating is, I’d love to send the developers a message and communicate with them directly but I can’t even stay in the app long enough to do that. And I send a request to reset my password, just in case that was the issue (even though, again, I’d managed to briefly get in more than once) and I’m still waiting almost a week later for the reset email (actually 2 emails were requested).I’m curious what’s the point of the $0.25 fee for using the app each time you pay for parking. Is it not supposedly for helping maintain it and improve issues that get reported? Maybe I’m wrong but either way, this app could use marked improvements and it’s really disappointing that there’s no one to even try to communicate with about it because there are some people who may really need/benefit from the app over finding a pay station (which the last pay station was comically broken in additional to the app 👍).
CAUTION terrible customer service
12/14/2021

TGard1832
I was trying to reserve future parking for a football game at US Bank stadium since I don’t go downtown often and find the parking situation very stressful. I found a ramp and quickly reserved a spot. I didn’t realize it defaults to the current time which I was obviously NOT downtown yet. I quickly (like within 1 minute) called their customer service line to have them cancel the reservation so I could revise the time to later. The woman on the phone said sure that she would submit the request for refund and then sent me a link to track my request. I have heard NOTHING from them yet and that was over 3 weeks ago. I’ve commented within the request tracker several times and emailed them. Still no response. In the meantime, the charge continues to appear on my credit card statement and it is NOT a small charge given it was event parking at US Bank Stadium. I’m guessing they just collect on people errors and then ignore any requests for cancelations. Very disappointed with the response and lack of service especially since I tried taking care of the issue with 1 minute of making the mistake.
CAUTION terrible customer service
12/14/2021

TGard1832

I was trying to reserve future parking for a football game at US Bank stadium since I don’t go downtown often and find the parking situation very stressful. I found a ramp and quickly reserved a spot. I didn’t realize it defaults to the current time which I was obviously NOT downtown yet. I quickly (like within 1 minute) called their customer service line to have them cancel the reservation so I could revise the time to later. The woman on the phone said sure that she would submit the request for refund and then sent me a link to track my request. I have heard NOTHING from them yet and that was over 3 weeks ago. I’ve commented within the request tracker several times and emailed them. Still no response. In the meantime, the charge continues to appear on my credit card statement and it is NOT a small charge given it was event parking at US Bank Stadium. I’m guessing they just collect on people errors and then ignore any requests for cancelations. Very disappointed with the response and lack of service especially since I tried taking care of the issue with 1 minute of making the mistake.
Abcdefg
04/20/2023

cc2286
Hi! First off I love the app! It’s incredibly useful and convenient during the winter, when you’re enjoying your meal and the timer runs out, and so on. With all that being said not a fan at all of the new update! Was not easy to navigate at all! Had no idea the update had happened, had to renter all my information, could not understand where to put in the parking information. I had to keep clicking little circles until I realized I could put in the zone. I really loved how it was previously! Simple, easy to navigate, very straightforward! Please take the dial thing away! My parking spot is for 4 hours, it only allowed me to pay for 2 hours. I hope it can be improved!
Abcdefg
04/20/2023

cc2286

Hi! First off I love the app! It’s incredibly useful and convenient during the winter, when you’re enjoying your meal and the timer runs out, and so on. With all that being said not a fan at all of the new update! Was not easy to navigate at all! Had no idea the update had happened, had to renter all my information, could not understand where to put in the parking information. I had to keep clicking little circles until I realized I could put in the zone. I really loved how it was previously! Simple, easy to navigate, very straightforward! Please take the dial thing away! My parking spot is for 4 hours, it only allowed me to pay for 2 hours. I hope it can be improved!

Be warned when a snow emergency is in effect, and have direct links to the winter rules!

Version 10.6

Feb 15

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics