The app opens and appears to be working. But it rarely ever responds. I don’t know right now if my house is actually locked or unlocked because I’m not there. I hit the “Lock” button and it doesn’t respond. It doesn’t say that it’s locked ever. You can’t log out of the app and restart it to troubleshoot, and when you try to work on it when you’re not there, it completely shuts down the app because you have to be next to it to fix it. This app needs a complete tear down and re-development.

Connection isn’t a issue, putting it in isn’t a issue.. the device itself looks great and it’s alittle cheaper. It’s not worth it. You’ll have trouble with the app and the reason your looking at this is so you can unlock it for someone when your not around or check to see if you forgot to lock it when you left.. if I had installed this on a Vrbo air b&b house it would have really set some visitors back.. Unless they fix this all do not buy the device.

This app, like the actual product (TruBolt) is soo bad! I have registered and signed up on the app and the system continually says wrong email/password even though I screenshot my info. No confirmation email either. As for TruBolt, this is a bunch of junk and huge waste of money. There is NO customer service number or email or social media presence so you can reach them. I didn’t even want to give this app 1 star but had to otherwise I couldn’t leave a review. Spend your money on something that has a good reputation.

Can be a little off at times but overall is not as bad as people make it seem